Introducing the New FAI Trouble Ticket System

The Federal Acquisition Institute has replaced its email service with an online customer service ticket system. The ticket will provide users with an efficient service to send their inquiries to FAI. The ticket also allows FAI customer service agents to promptly identify concerns and expedite responses.

To access the FAI Online Customer Service Ticket, please visit the Contact Us Page or click here.

Acquisition Career Managers (ACMs)

Resources for the Acquisition Career Manager on how to recruit and retain your agency's acquisition personnel.


FAI has partnerships with government, private, and public-sector entities, as well as educational institutions.

Certification and Career Development

Federal Certification Programs are designed to establish consistent competencies and standards for those performing acquisition-related work in civilian agencies.

Become and Acquisition Professional

Acquisition professionals are in high demand. They may be involved in one or many aspects of procuring goods and services for the Federal Government. Find out more about becoming an Acquisition Professional.

Vendor Resources

FAI uses vendors to provide training courses. Vendor Days are held regularly to provide updates to curriculum and information on FAI’s activities and needs to interested vendors.

FAI Calendar

Upcoming Events

Course Schedule


The December 18 IACMC Meeting will be postponed until January

FACO33 Contract Management Course Posted

FY09 Schedule for CON 215 and CON 218 is Available

Effective FY09, CON 217 is No Longer Available online

ACMIS Issues Tracking Sheet is Available

ACMIS User guide, Training Videos, and Reporting Guide are available

FAIC Workshop Videos are Posted

Please see FAI Bulletin Board for more information on current events