If you can't find answers to your questions about a genetic or rare disease on our Web site, you may want ask an Information Specialist at the Genetic and Rare Diseases Information Center. We cannot make a diagnosis or give medical advice, but we can provide information.

By Telephone
Monday - Friday, 12:00 p.m. to 6:00 p.m. Eastern Time
(888) 205-2311 (Phone)
(888) 205-3223 (TTY)
(301) 519-3194 (International Telephone Access Number)

By U.S. Mail or Fax
(Answered within 5 to 10 working days)
The Genetic and Rare Diseases Information Center
P.O. Box 8126
Gaithersburg, MD 20898-8126
Fax: (240) 632-9164

By Email Form
To submit a question, please complete the following form. The information you provide is kept confidential. You will receive an e-mail with a link to your response in 5 to 10 business days. When we answer your question, all the identifiable information in your question is deleted. (Click here to read more about our privacy statement.)

When you submit a question, you give us permission to post your question with all the personal information removed and our response on the GARD Web pages. This way, the information will be available for a long time for you to review and will provide information to others who have similar questions.