Providing responsive, professional finance and accounting services for the people who defend America means delivering timely useful information. Our site allows customers the ability to request support or provide feedback. Every individual is unique, but they often face similar issues. Browse our frequently asked questions database before submitting a question for best results.

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Category:	myPay	Search Ask myPay:
Sub Category:	All Sub Categories AOP (Travel Advice of Payment) Allotments Changes made in myPay Connecting to myPay Customer Support/Additional FAQ's Federal Taxes LES or Pay Statement PIN (Personal Identification Number) Retired Pay Support SDP (Savings Deposit Program) Savings Bonds State Taxes System Security TSP (Thrift Savings Plan) Tax Statements Web Browser

No.	Category	Sub Category	Frequently Asked Question	Viewed	Viewer Rating
PN004	myPay	PIN (Personal Identification Number)	How do I obtain a Personal Identification Number (PIN), either initially or if I have forgotten or ?	364,372
CS001	myPay	Customer Support/Additional FAQ's	Who can help me with pay problems?	283,784
PN005	myPay	PIN (Personal Identification Number)	What is my LoginID?	181,919
CT002	myPay	Connecting to myPay	Why isn't my pay system accessible?	52,108
LE004	myPay	LES or Pay Statement	Where can I get an LES or Pay Statement that is not available on myPay?	51,496
CS002	myPay	Customer Support/Additional FAQ's	What kind of help does the DFAS Centralized Customer Support Unit provide?	51,294
TS001	myPay	Tax Statements	May I view and print my tax statements on-line?	47,558
AL001	myPay	Allotments	Can I change my financial allotments?	41,142
PN006	myPay	PIN (Personal Identification Number)	Can I change my PIN?	40,879
CS003	myPay	Customer Support/Additional FAQ's	Where can I find more information about the Defense Finance and Accounting Service (DFAS)?	40,016
CH002	myPay	Changes made in myPay	How can I change information on my direct deposit account?	35,026
LE001	myPay	LES or Pay Statement	May I view and print my Leave and Earnings Statement (LES)/Pay Statement on-line?	29,994
PN007	myPay	PIN (Personal Identification Number)	When I tried to request a PIN I received a message stating that I was not in the myPay system.	25,711
CH001	myPay	Changes made in myPay	How will I know that my change was made?	24,564
CT001	myPay	Connecting to myPay	Why does my SSN and PIN disappear when trying to log into myPay?	24,350

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