The National Advisory Committee
on Rural Health and Human Services
U.S. Department of Health and Human Services
Office of Rural Health Policy
National Advisory Committee on Rural Health
and Human Services
Madison, Wisconsin Meeting Summary The 57th meeting of the National Advisory Committee on Rural Health and
Human Services was held on September 12-14, 2007 in Madison, Wisconsin. Wednesday, September 12, 2007 The meeting was convened by Vice Chairman Larry Otis. The Chairman, Governor
David Beasley, was unable to attend. Mr. Otis reviewed the agenda for
the meeting and announced that it would be the last meeting for several
members whose terms have expired. These members are Susan Birch, Arlene
Jackson Montgomery, Heather Reed, Tim Size, Lenard Kaye, Ron Nelson, Bessie
Freeman, Sister Janis Otis, and Joseph Gallegos. The Committee members present at the meeting were: Susan Birch, RN, MBA;
Paul Craig, PhD, A.B.P.P.; Bessie Freeman-Watson; Joseph Gallegos, M.B.A.;
Sharon Hanson; David Hewett; Thomas Hoyer, MBA; Lenard Kaye, D.S.W.; Clint
Mackinney, MD, MS; Arlene Jackson Montgomery, Ph.D.; Michael Meit, MPH;
Ron Nelson, P.A.; Larry K. Otis; Patti Patterson, M.D.; Heather Reed;
Tom Ricketts, Ph.D.; Tim Size, MBA; and Julia Sosa. Mr. Dennis Dudley
attended representing the U.S. Administration on Aging. The members unable to attend were: Karen Perdue; Sister Janice Otis;
and Governor David Beasley. Present from the Office of Rural Health Policy were: Tom Morris, Erica
Molliver, Carrie Cochran, Jennifer Chang, Judy Herbstman, and Nina Meigs.
SETTING THE CONTEXT FOR RURAL WISCONSIN Mr. Winters presented information on the demographics of Wisconsin and
significant population and workforce issues. He emphasized that the workforce
in Wisconsin will be declining while the total population is growing.
The major ramification of these trends is slower economic growth. The
labor force participation rate is still among the highest in the country
and the unemployment rate still remains low relative to the U.S. average.
Most industries are growing except for manufacturing. Industry wage rates
are low relative to the U.S. averages. Nevertheless, there have been significant
gains in wages for health care workers. The stagnant population in Wisconsin
coupled with a declining workforce poses a major challenge for the State.
Larry Otis asked about the percentage of the workforce employed in manufacturing
jobs. The speaker replied that the high percentage of manufacturing jobs
in Wisconsin is both a blessing and a threat given a national trend in
manufacturing decline. Dave Hewett asked about the role of technology in replacing workers and
trends in employment for the elderly. Mr. Winters responded that technology
always plays a role and that more output does not necessarily result in
higher wages. He also noted that labor participation by the elderly was
increasing somewhat, but not enough to compensate for labor shortages. Mr. Eich presented maps and data to highlight some of the major rural
health care issues in Wisconsin. Population growth is less rapid in Wisconsin’s
rural areas than in urban areas of the State. Some rural areas are losing
population. Retirees are placing increased demands on scarce health services
in Northern parts of the State. Poor health outcomes are much more prevalent
in rural areas of the State than in urban communities. Issues facing rural
hospitals include costly regulatory oversight, workforce shortages, shortening
hospital stays, increased costs, and potential negative effects from the
Medicare Advantage Program. There are 59 Critical Access Hospitals, the
6th largest group in the nation. There are 16 Community Health Centers
operating at 85 sites. A shortage of dental providers is a significant
problem in rural areas and the number of dentists is in decline. Only
a small percentage of Medicaid recipients are able to access dental services.
Mr. Eich discussed ongoing efforts in dental recruitment, including proposals
for a new dental school, for loan repayment and new community-based incentives.
Other issues include shortages of mental health workers, declining numbers
of volunteers for emergency medical services, and poor health status indicators
for the ten registered Tribal Nations in Wisconsin. Susan Birch inquired about the public health system in Wisconsin. Mr.
Eich replied that the system draws funds and mandates from both state
and local, and there can be strained relations between agencies at the
two levels. The State has been cutting back on public health resources. A COLLABORATIVE APPROACH TO INCREASE THE SUPPLY OF PHYSICIANS FOR RURAL
WISCONSIN Dr. Golden provided an overview of the University of Wisconsin School
of Medicine and Public Health (SMPH) and described how the Wisconsin Academy
for Rural Medicine (WARM) is addressing geographic shortages and the maldistribution
of physicians in rural Wisconsin. Twenty-five percent of Wisconsin residents
live in rural areas, but only 11% of physicians practice at rural sites.
WARM is a program within SMPH dedicated to encouraging more students to
practice in rural areas. They will increase the size of WARM student classes
to 25 students over the next five years. The admissions process will be
structured to identify students with an affinity for rural practice. WARM
students will spend their third and fourth years of medical school in
regional and rural learning communities. The first group will be hosted
by the Marshfield Clinic and future groups will be hosted in other rural
settings. The Institute for Clinical and Translational Research, a partnership
between the University of Wisconsin, the Marshfield Clinic, and other
entities will offer students the opportunity to participate in research
activities and is designed to rapidly move research from the laboratory
to clinical care. Dr. Golden also talked about the Wisconsin Medical Scholars’
Program, which is transitioning from a scholarship for rural High School
students to a scholarship for students attending rural UW campuses. WELFARE REFORM Secretary Gassman spoke about the Wisconsin Works (W-2) welfare program
and the Governor’s new directions for Wisconsin health policy. She
stated that Governor Jim Doyle inherited a record state deficit in 2003,
and has sought to address a deteriorating economy and high unemployment.
The Governor has resolved the deficit without raising taxes and unemployment
is down. Workforce development has been at the heart of the Governor’s
agenda for addressing economic issues. Secretary Gassman briefly described
the workforce development programs in her Department. These programs emphasize
training and placement services, support for working families, greater
opportunities for real work experiences, agency accountability, and improved
customer services. Caseloads for the W-2 program have declined dramatically
since 1997. Major reasons for the decline are a growing economy, more
employment opportunities, and improvements to the W-2 program. Rural caseloads
are the lowest in seven years. Last year there were 5,133 job placements
in rural areas and the pay for these jobs is going up. The rural poor
face substantial barriers in the fight against poverty, including limited
child care services, little or no public transportation, and fewer job
opportunities. Secretary Gassman spoke about local rural transportation
initiatives that are helping poor families finance the purchase of cars.
She closed her presentation by reviewing some of the Governor’s
other initiatives to create new jobs, increase the minimum wage, and improve
access to health care in rural areas. Dave Hewett asked about health insurance for W-2 clients. Secretary Gassman
said that the State is trying to get most clients into jobs that include
health insurance coverage. Local agencies and employers have been pushed
in this direction. Lenard Kaye asked about civic engagement and creative workforce opportunities
for seniors. The speaker answered that labor shortages in the State call
for as much senior participation in the workforce as possible. Flexible
hours and other incentives are encouraged to attract seniors. There is
a focus to retain the disabled population in the workforce and there are
efforts to retain health care workers in their jobs beyond retirement
age. Larry Otis asked if Secretary Gassman had any recommendation for the
Secretary, DHHS. She replied by expressing concern for the decrease in
federal funds for employment training programs. She also called for closer
integration of programs at the Department of Labor and DHHS, stating that
program integration is an important issue for policy makers at all levels.
She called for greater flexibility in the use of federal funds and program
waivers. Mr. Hayden presented on Wisconsin’s plans for improving access
to health care. He began with a message to the Secretary, DHHS urging
support of state plans to become active purchasers of health care. He
also called for federal funds to support electronic health care records
and telehealth. In Wisconsin the Governor’s vision is for universal
access, lower health care costs, and higher quality care. Under a Federally
approved program entitled SeniorCare, the State negotiates directly with
drug manufacturers and gives more than 102,000 seniors access to prescription
drugs. A family care program gives seniors and the disabled more choices
on where to live by providing the support services they need to stay at
home. The program has created cost savings and has ended waiting lists
for community services. The Governor plans to expand Aging and Disability
Resource Centers to cover 75% of the population by 2009. Changes have
been made to the Food Stamp Program to streamline eligibility requirements
and make it easier for families to qualify. In health care the biggest
rural concerns include access to dental and mental health services, as
well as stable financing for the Medicaid program. The goal is to ensure
that 98% of Wisconsin residents have access to affordable health insurance
– including all children. The State plans to implement Medicaid
expansion for low-income adults in January 2009. Mr. Heyden expanded on
the details of Wisconsin’s BadgerCare Plus plan and specific features
of the plan that will address rural health care issues. An important feature
of the plan is to expand non-traditional points of entry for Medicaid
such as Boys/Girls Clubs, WIC, Head Start, and faith-based organizations.
The new Medicaid program will also have a vastly streamlined eligibility
process. He talked about efforts to reduce the cost of health insurance
through tax deductions and other measures. Other initiatives include a
raise in taxes on cigarettes; increased provider payment rates under Medicaid;
establishment of a Healthy Wisconsin Authority to develop reinsurance
programs for small businesses and explore other ways to reduce costs;
programs to strengthen cooperatives to help farmers and small business
purchase health care; improvements in the quality of care, including investment
in electronic records; and a closer alignment of Wisconsin’s programs
with federal partners. Clint MacKinney raised the question of defining problem access areas
when setting higher Medicaid payment rates. Mr. Hayden noted that half
of the Wisconsin Medicaid population resides in five counties. He said
that complaints about access are considered along with longer waiting
periods for services and other problems with the delivery system. Susan Birch asked about integration of health and social services. The
speaker replied that the State is looking at the role of schools in health
education, including immunizations in day-care, and that health literacy
is high on the agenda. Tim Size asked for the speaker’s ideas on the Committee’s
topic of integration. Mr. Hayden stated that health literacy has to become
integrated with the educational system. He also said that health practitioners
must have a higher awareness that they are in the public health business.
Dave Hewett asked how the State was dealing with the tendency of private
employers to pull back on health insurance when state programs are expanded.
Mr. Hayden replied that the State was very much aware of the “crowd
out” phenomena and was creating strategies through its Medicaid
waiver provisions to avoid it. One such strategy is subsidized premiums
for private insurance. Dr. Brewer presented health care initiatives of the Toyota Motor Company
at its manufacturing centers in North America. The company plans to establish
a family health center at it new plant in Tupelo, Mississippi and at other
locations throughout the country. Dr. Brewer began with a critique of
health care issues related to the high cost of insurance premiums, growing
numbers of the uninsured, global competitiveness, and rising health care
costs experienced by the big three automobile producers-General Motors,
Ford, and Chrysler. He described Toyota’s strategy for dealing with
increased costs through enhanced quality of care, improved access to quality
facilities, appropriate access to health care data, and a focus on wellness
and prevention. Employees at the Tupelo plant will have immediate access
to a family health center located at the plant and staffed by primary
care providers. The center will establish a network of care with local
hospitals and specialty care providers. An integrated data system will
track patients through the system and collect information for quality
improvement initiatives. The integrated service model will facilitate
and simplify patient flow through the health care system. The integrated
strategy includes primary care education from physicians, a disease management
model, direct provider contracting between Toyota and high quality local
providers, and a consumer driven benefit plan design. He also talked about
Toyota’s strategy for purchasing pharmaceuticals and their plans
for an on-site pharmacy delivery system at Toyota plants. Clint MacKinney asked about the quality measures that will be used to
build the Toyota specility care network. Dr. Brewer said that price was
not a consideration in building the network of specialty care providers.
Instead, quality parameters were used to screen the network candidates.
Price was used to select the network hospitals. Susan Birch asked if Toyota contracted with Community Health Centers.
The speaker replied that some mental health programs are with the Centers. Tim Size asked about the implication of Toyota initiatives for smaller
rural areas. Dr. Brewer noted that smaller companies have tried similar
approaches with less elaborate clinics and pharmacies. Several members commented on how the model might apply to less controlled
environments with a less captive group of people. Dr. Brewer acknowledged
problems in finding lessons that might be applied to other rural environments.
However, he noted the trend among employers toward direct contracting
with health care providers and said that much can be learned from the
management approach taken by Toyota. CALL FOR PUBLIC COMMENT In response to the call for public comments, Mr. John Eich from the Wisconsin
State Office of Rural Health encouraged the Committee to talk with the
Secretary, DHHS about the need for additional funds to support health
information technologies (HIT) in rural areas. He said that costs do not
stop with the initial purchase of computers and that small rural hospitals
will continue to need support in the HIT area for system maintenance.
The three Subcommittees met on Wednesday afternoon to continue their
work on the annual report to the Secretary. On Thursday morning the Committee departed for a site visit to the Rural
Wisconsin Health Cooperative Office and Training Center in Sauk City,
WI. The Committee divided into two groups to hear subject-related presentations. On Thursday afternoon, the Full Committee reconvened for additional presentations. CAMPAIGN TO END WISCONSIN CHILD POVERTY: VISION 2020 Ms. Eleson spoke about the economic case for eliminating poverty, noting
that childhood poverty reduces productivity, leads to poor health, and
reduces economic growth in this country by about $500 billion each year.
She said that about 192,000 Wisconsin Children live below the Federal
Poverty Level and the number has been growing steadily since 2000. The
number of Wisconsin children living in extreme poverty (50% of the federal
poverty and less) has risen to 80,000 since 2000. There is a partnership
between The Wisconsin Head Start Association, the Wisconsin Community
Action Program Association, and The Wisconsin Council on Children and
families that is working to address child poverty. The partnership has
set measurable goals that include providing health insurance to all Wisconsin
children by 2020. A second goal is to build a universally accessible system
of childhood education in the State. Other goals are to expand affordable
housing and increase access to quality jobs. The Partnership asks people
to sign pledge cards supporting its goals and has developed a range of
campaign tools to garner public support and produce policy changes. HEALTH AND HUMAN SERVICES FOR MINORITY PEOPLES IN RURAL WISCONSIN Ms. Day spoke about the Ho-Chunk people and how the Nation is organized
to provide health and social services. The Nation has over 3000 employees
supported by grants, small business revenues, gaming facilities, and textile
production. It differs from other Tribal Nations in Wisconsin by serving
all members no matter where they live. The speaker described the Nation’s
youth services programs, programs for the aged, and activities to address
domestic violence. She also mentioned a child care voucher program, emergency
financial assistance programs, and other social services provided by the
Nation. Ms. Day discussed several measures that can be taken to assist
the Nation. She called for collaboration between State, Tribal and Federal
programs to accomplish these goals. SCENIC BLUFFS COMMUNITY HEALTH CENTERS Ms. Freiberg said that the Center was founded in 1994 to serve isolated
populations in three rural counties of Wisconsin, including Amish people,
Medicaid recipients, and Hispanic populations. The Center offers a dental
program and operates on a sliding fee scale, which Ms Freiberg believes
strongly promotes health care access among the Amish and other uninsured
populations without diminishing their dignity. With a budget of $4 million
it is one of the biggest businesses in its community. She described the
demographics of the community and some of the prevalent barriers to health
care. Language and cultural barriers are always an issue and there are
creative outreach programs directed at Hispanics and at the Amish. Ms.
Freiberg offered policy considerations for the Committee in the following
areas: access to oral health, the need for electronic medical records,
prenatal care for undocumented women, confusing and conflicting federal
definitions for migrant seasonal workers used by different federal programs,
HPSA designations for pockets of rural isolated population, and workforce
shortages. SUBCOMMITTEE REPORTS AND SITE VISIT DEBRIEFING – FULL COMMITTEE Vice Chairman Larry Otis led a discussion of the site visit presentations
and the Subcommittee reports. Several members said they were impressed by the quality of leadership
development programs in Wisconsin and the work of the Wisconsin Leadership
Institute. The presentations were extremely provocative and helpful. Susan Birch commented that the presentation on long-term care described
a dramatic change toward family-based care. Ron Nelson commented that the presentation on regulation of the Medicare
Advantage Program highlighted the need for more Federal accountability.
He said that the Committee should address this in the Report to the Secretary.
Tim Size agreed to the need for greater State regulation and Tom Hoyer
commented that the job has been too big for the Centers for Medicaid and
Medicare (CMS). State regulators must be given a role. Tom Hoyer added
that the Committee should say in its report that it is aware of enforcement
difficulties and that it supports proposed legislation to strengthen the
role of State Insurance Commissioners. Jennifer Chang summarized discussions by the Subcommittees during their
meetings the previous day. Some of the common themes to emerge involve
workforce issues, the higher initial and continued costs of health information
technologies in rural areas, the need to support local leadership training
programs for rural areas, and data collection issues for rural human services
programs. Her summary prompted a discussion of “silo funding”
issues and how to define and address their impact in rural areas. Tom Hoyer suggested that the National Governors’ Association would
be a likely place for information and a possible study of regulatory barriers
to the integration of health and human services in rural areas. This sparked
a more general discussion around the theme of integrated services and
it became apparent that most members were uncomfortable with the term
“integration” because it carries some negative connotations
and is not inherently population focused. The Committee agreed that a
more useful term for addressing issues of program coordination and collaboration
would be “community development” and this will become the
chapter heading in the Committee’s annual report. Tom Ricketts said that there are some good examples of coordination and
collaboration that the Committee should cite in the report and suggested
that the Department’s evaluation funds could be used to study these
models and perhaps fund demonstration programs. Tim Size recommended that program guidances are just as important as
regulation in the identification of barriers to collaborative efforts
in rural areas. Following this discussion, it was agreed that staff would draft the chapter
on community development and circulate it for comment by the members. Vice Chairman Otis opened the meeting with a call for recommendations
from the Committee for inclusion in the Annual Report. Tom Morris raised the issue of where to place the chapter on “A
Retrospective on Rural Health” in the Annual Report. Some members
advocated for this to be the lead chapter while others had thought it
should be at the end of the report. A motion was approved to place it
in the front of the report with careful editing to avoid redundancy with
the other chapters. Tim Size supported a recommendation for studies of where government funding
agencies have erected barriers to collaboration among federal, state,
and local programs. Tom Hoyer cautioned that funding silos are inevitable
and even necessary, and that any recommendation must acknowledge the interests
of funding agencies and their needs for accountability. Tom Ricketts agreed
to draft some specific language for a recommendation that would call for
a study to be conducted or sponsored by the National Governors’
Association (NGA). Tim Size warned that the NGA might not be able to speak
to the challenges to integration experienced by the non-profit organizations. Arlene Jackson Montgomery stressed the need for a recommendation on community
leadership development, particularly in the area of public health. Larry
Otis and others agreed with the need for strong leadership training programs.
There will be recommendations to the Secretary in this area. Dave Hewett recommended that the preamble to the report should highlight
the fragility of rural health care providers and state that the special
protections for these providers already in place will need to be sustained.
More specifically, the report should stress the importance of rural Critical
Access Hospitals. This theme is already in the draft recommendations and
will be included in the final report. Tom Hoyer said that human services organizations have not done as well
with special protections because they do not have the same “business”
infrastructure as health providers. The report needs to make this point.
Tim Size discussed disturbing trends in the workforces for health and
human services. Funding has been reduced for workforce programs and the
issue of access to dental services comes up in every discussion. There
is a need to support dental schools that will actually produce dentists
willing to serve underserved populations. Tom Ricketts agreed, and added
that we need to support new well targeted dental programs, not the existing
ones. Clint MacKinney said that Senator Harkin has language in a farm bill
that would support rural economic development. The staff will draft language
for the Committee report that supports rural economic development. Tim Size and Tom Hoyer commented that Wisconsin has been highly successful
in obtaining Medicaid Waivers and that other states need to recognize
that there is more flexibility available. There is an opportunity for
the federal government to make more information available to the states.
Tom Hoyer will draft a recommendation on states becoming more proactive
with waivers. David Hewett warned that these waivers should not be approached
or marketed as a solution for every state. Tom Ricketts recommended amending the recommendation on program data
collection to add a focus on state actions to review the Medicare Advantage
pfgrogram and its impact in rural areas. Clint MacKinney advocated a recommendation to study the impact of the
Toyota model on rural communities. The study would look at the broader
issue of business involvement with health care in rural communities. Staff
will draft a recommendation in this area. Tim Size and Tom Ricketts recommended that the Department should study
the emergence of free clinics in rural areas to determine if they reflect
a failure of the federal safety net programs. Larry Otis recommended that the preamble to the report describe problems
that arise from different federal definitions for undocumented workers.
The report should comment on the need to clarify these definitions. Sharon Hansen called for a recommendation supporting rural initiatives
on Head Start and child poverty. The staff will review a previous recommendation
in this area. Tom Morris said that the staff would also draft a recommendation on rural
transportation issues. LETTER TO THE SECRETARY Tom Ricketts asked for a sentence or two on the role of States in the
enforcement of regulations for the Medicare Advantage program. The staff
will draft this language. COMMITTEE BUSINESS The next meeting will be held on February 20-22, 2008 in Washington D.C.
Tom Morris and Committee members suggested some possible topics for the
meeting, including medication management, health and human services workforce
issue, Native American health issues, transportation, and community organization
issues. It was announced that the June 2008 meeting may be held in North Carolina. PUBLIC COMMENT Mr. Rick Walker from the Office of Performance Review Chicago Regional
Office strongly urged the need to establish Community Health Centers in
areas with the greatest need. He said that this topic would make a good
future agenda item for the Committee. He also asked the Committee to lend
its voice to the call for health care for all Americans. The meeting was adjourned.
September 12-14, 2007
Dennis Winters, Director, Office of Economic Advisors, Department of Workforce
Development, Wisconsin
John Eich, Director, Wisconsin Office of Rural Health
Robert Golden, Dean, University of Wisconsin School of Medicine and Public
Health
Tim Size asked if Dr. Golden had any thoughts that the Committee should
transmit to the Secretary, Department of Health and Human Services (DHHS).
Dr. Golden responded that the Department should foster an approach to
the recruitment and retention of rural providers that covers a continuum
of activities, not just recruitment and training. Examples are loan forgiveness
programs and team-building programs for physicians and nurses, as well
as programs for the allied health workforce.
Roberta Gassman, Secretary, Wisconsin Department of Workforce Development,
and Bill Clingan, Administrator, Division of Family Supports.
STATE MEDICAID WAIVERS THAT IMPROVE ACCESS TO HEALTHCARE
Kevin Hayden, Secretary of the Wisconsin Department of Health and Family
Services
TOYOTA MOTOR COMPANY HEALTH INITIATIVES – TUPELO, MS
Ford Brewer, MD, MPH; Medical Advisor, Toyota North America.
SUBCOMMITTEE MEETINGS
Thursday, September 13, 2007
Charity Eleson, Executive Director, Wisconsin Council on Children and
Families
Jean-Ann Day, Ho-Chunk Social Services Director
Mari Freiberg, Executive Director
Friday, September 14, 2007