Internet Services

Be Online Today

ARC is a full service IT provider, and our Internet Services include all the services that allow your most productive applications to be accessed via the Internet. Fast, reliable Internet access puts a world of resources at your fingertips. Our Internet Services reinforce our mission: to help you succeed at your mission.

Talk to us today to find out more about what kind of Internet access is available to your agency through ARC IT Services.

Internet Access

ARC Internet access service includes high-speed Internet with flexible filtering and logging options. This access service is available to internal and external customers and requires the purchase of some level of the hosting service. It is also available to internal Public Debt customers who have purchased Network Access.

Domain Name Services (DNS)

This convenient service enables the translation of Internet domain names (e.g. www.treasurydirect.gov) into IP addresses (usually a series of numbers). This allows your applications to be easily accessed via the Internet. This DNS service is available to internal and external customers.

Service Availability

Internet Services target 24/7/365 availability, except during scheduled maintenance windows.

Key Metrics

• Availability
• Incident Response Time
• Request Response Time
• Resolution Time
• Customer satisfaction

Major Cost Drivers

• Number of users supported
• Bandwidth Required
• Number of DNS Zones hosted

Other Services

• Application Development
• Website Development
• Hosting
• Internet
• Network
• IT Service Desk
• Training and Special Purpose Rooms
• Security
• Professional

Learn About:

Hosting Add-ons | Network Services