Home > NOAA OCAO-Boulder > Boulder Mail Services > Shipping & Mail FAQ |
 | ||||||||
| Shipping & Mail FAQ | |||||||||
| Are deliveries checked for security hazards? |
|
||||||||
| How quickly can I find out if my package has been delivered?? | NOAA OCAO-Boulder Shipping & Receiving
delivers larger boxes daily to recipients. The carrier usually
provides a log of the items (by number only-no names) when
the packages are delivered, but the driver will not wait for
items to be checked in individually. Once the carrier leaves, MASC Shipping & Receiving check, log in, and sort by small and large items. Mail staff picks up their items for delivery. |
||||||||
| How is Express Mail handled? | The Mail staff takes flats and small boxes with a copy of the express mail log to the Mail room for sorting. The first mail run of the day has been made. The express mail that arrives in the morning is delivered that afternoon. Each package is signed for by the recipient. | ||||||||
| Can I get help if my package is lost? | Both NOAA OCAO-Boulder Mail Staff and Shipping & Receiving resolve discrepancies and track missing packages with the commercial carriers. Call 303-497-3670. | ||||||||
| How do I get a Form MASC 50? | OCAO 50 replaces MASC 50. Click here for OCAO 50 * . Call or e-mail George Angel at 303-497-3670 with shipping questions. | ||||||||
| Do all deliveries come at a specified time? | UPS and other express mail carriers may bring other overnight and ground mail at any time of the day to Shipping & Receiving, Bldg. 22. After scanning, it is usually left at the Warehouse until the next morning for regular a.m. pickup by the Mail staff. | ||||||||
| What happens when shipments arrive late in the day? | Sometimes Federal
Express or UPS will bring late shipments to the Warehouse
(afternoon, as late as 4:00). When this happens, Shipping
& Receiving notifies the recipient if it is a large box, and
will attempt delivery that afternoon. Shipping & Receiving notifies the Mail Staff to pick up if flats or small boxes are received late. The Mail Staff calls recipients if the package arrives before 3:15 p.m. The recipient can choose to come and get the package or have it delivered the next morning. |
||||||||
Last update: 19 November 2008 |
|||||||||
