Assuring the Business Case for Emerging Technologies

17.04.2002


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Table of Contents

Assuring the Business Case for Emerging Technologies

E-Government Management Agenda

E-Gov’t Services Landscape

PPT Slide

Criteria for Initial E-Gov Initiatives

Value Propositions

Improving the Measurement Approach

Understanding Performance (Benefits) & Costs The Base Case Option

6 Essential Factors

6 Essential Factors (cont.)

6 Essential Factors (cont.)

Framework and Assessment Analytics

Measuring the Value of E-Services

OMB E-Gov Evaluation Criteria

ROI Study on Authentication

Closing Words

Author: Judith Spencer

Email: egov.gov@gsa.gov

Home Page: http://estrategy.gov

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