1.4 How to Obtain Assistance

You may obtain assistance from LSCM in four major ways:

• Remember your first point of contact is always through askGPO using the Ask a Question, a component of the CRM.
• You may also telephone LSCM. Our telephone hours are:
  • 7:00 a.m. - 8:00 p.m. EST, Monday through Friday (except Federal holidays) at:
  • DC metro area (202) 512-1800
  • Toll-free (866) 512-1800
• You may want to fax letters and other documentation to us. Our Fax number is (202) 512-2104.
• You may send regular mail to us at the following mailing address:
  • U.S. Government Printing Office
    Mail Stop: IDCC
    732 N. Capitol Street, NW
    Washington, DC 20401
• The FDLP Desktop includes a Library Services & Content Management Director Contact form which can be used for contacting the Directors. Please do not use this form for general inquiries.

Don't forget that you may also obtain support and assistance with depository operations and management from Regional depository libraries. The principal responsibility of a regional depository library is to ensure the comprehensiveness and integrity of Federal depository resources in the state or region. To learn more about Regional Services, see chapter 12 in this Handbook.