Project Manager

• You will need a skilled manager who can actively lead and manage a complex project.

Usability Specialists

• Usability specialists can help you work through the user-centered design process. They can help you evaluate your current Web site, conduct a task analysis, develop personas, write scenarios, set measurable usability goals, evaluate prototypes for usability issues, conduct card sorting and usability testing with representative users of the Web site, and make recommendations for improvement.

Content Writers

• Writers and editors who are skilled in writing for the Web can help you to create usable, useful content for the Web site.

Information Architects

• Information architects can organize the content and functionality on your Web site into a navigation structure that is logical and usable to your audiences. They can help you define your navigation.

Graphic Designers

• Graphic designers who specialize in Web sites can help you create visually appealing designs that enhance the usability of your Web site. They use parallel design techniques which can further improve your site.

Developers/Programmers

• A team of developers can manage the technical aspects of your Web site including programming the site. Make sure to include people who know how to develop accessible (Section 508 compliant) Web pages and maintain your content management system.

Subject Matter Specialists

• You need people who are familiar with the topics on the site to provide information for the site. If they are not trained in writing for the Web, have them work with content writers and editors so that the information on your site is accurate, up-to-date, and easy for users to read and understand.