NIH LISTSERV Facility
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Division of Network Systems and Telecommunications
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A number of other functions, especially designed for List Owners, are available via the LISTSERV Home Page. To access them, click For List Owners from the LISTSERV Home Page. The following modified Home Page appears (Figure 12). Note that a drop-down list is now visible under For List Owners. Each of the items on the drop-down list is a clickable link connecting you to a List Owner feature or utility. Each item is detailed in the following sections.
Figure 12. Functions for List Owners
To access instructions for LISTSERV List Owners, click Instructions for List Owners on the drop-down list. The Instructions for List Owners page appears (Figure 13).
Figure 13. Instructions for List Owners
The first section, entitled "The Basics," contains links to the NIH LISTSERV List Owner's Guide, which is written specifically for NIH LISTSERV List Owners. You can browse the Guide online, or download a copy for printing. (NOTE: If you want a printed copy, please print out one of the downloaded versions, so that your copy is properly formatted with page numbers, cross-references, etc. The online version will not print as well.)
The second section, entitled "The Works," provides links to the List Owner's Manual written by L-Soft, the owners of the LISTSERV technology. It is very thorough and, of course, authoritative. Most List Owners will never need to access this information; however, it's there if you wish to consult it.
The last item on the page is the NIH LISTSERV List Owner FAQ (Frequently Asked Questions Document).
This option is detailed above. See Setting Up a New List.
This option is detailed above. See Login and Passwords.
Use this feature to request removal of a list from the NIH LISTSERV Facility. (NOTE: this form cannot be used to remove subscribers from a list.) To access the feature, click Delete a List on the drop-down list. The Delete a List page appears (Figures 14a and 14b).
Figure 14a. Delete a List
Fill out the online form as follows:
Your Name
Please fill in your full name.
Your Email Address (should match list owner address)
Fill in your email address here. If you own the list, and you know your owner address, use that. Otherwise, please provide your preferred email address so that we can reach you.
Your Phone Number
Please provide area code and full number if outside of NIH.
Owner Name (if different)
If you are not the list owner, please provide the list owner's name, if you know it.
Owner Email Address (if different) (should match list owner address)
If you are not the list owner, and you know the list owner's email address, please provide it.
Exact Name of List(s) to Be Deleted
Please provide the name(s) of any LISTSERV lists you wish to delete.
If you are not the list owner, please explain who you are, and why you are making the request (e.g., the list owner is no longer employed at NIH).
Normally, the List Owner should make this request. We will accept a request from someone else, provided a reasonable explanation is given here, e.g., if the List Owner is no longer at NIH.
Submit Button
When you have finished filling out the form, click the SUBMIT button to submit the request. You will see an onscreen message acknowledging that your request has been submitted.
NOTE: for your protection, we require emailed confirmation of your request. After you have submitted the request, please bring up your email software and look for a message from the NIH LISTSERV Administrators. To confirm the request, reply to the message, type OK in the message body, and send it. Once we receive the emailed confirmation, your request should be processed within one business day. We will notify you by email when we have deleted your list(s).
Use this feature to change a subscriber's email address on a list that you own, or on all lists that you own. NOTE: this form cannot be used to change an owner or editor address. To change an owner or editor address, you must modify the list header (see "Changing Owner Addresses for Your List").
To access the feature, click Change a Subscriber Address on the drop-down list. The Change a Subscriber Address page appears (Figure 15).
Figure 15. Change a Subscriber Address
List Name (to make a global change, type * in the listname field)
Type in the name of a list that you own, on which you'd like to change the subscriber's address. If you want to change the subscriber's address simultaneously on all lists that you own, type a star (*) instead of a list name.
Old Email Address
Type the subscriber's old email address in this field.
New Email Address
Type the subscriber's new email address in this field.
Submit Button
Click the SUBMIT button to submit the request. A second screen, with a link for you to click, will appear. Click the link to process the change. A login screen will appear. Log in using your owner address and LISTSERV password.
NOTE: Your owner address for the list(s) must exactly match the login address you use, or you will not be able to make the change.
The LISTSERV Global Address List (GAL) Utility allows users to extract names and email addresses from the NIH Exchange Global Address list. The extracted information is automatically formatted for addition to LISTSERV via the list management web interface.
The GAL Utility is ideal for transferring subscribers from an email distribution list on the NIH MS Exchange System to a LISTSERV list. All of the addresses can be extracted in a single operation, saved as a file, then added to a LISTSERV list using LISTSERV's bulk operations feature. The LISTSERV GAL Utility can also extract individual addresses. The information can be saved to the user's clipboard, then copied and pasted onto the LISTSERV Account Management page.
The GAL Utility must be downloaded and installed on the user's PC.
Click Extract Addresses from the Exchange Global Address List to access the main page for the GAL Utility (Figures 17a and 17b).
Figure 17a. Extract Addresses from the Exchange Global Address List
Figure 17b. Extract Addresses from the Exchange Global Address List (cont'd)
PLEASE NOTE: The GAL Utility does not run on MacIntosh or Unix computers. You will not be able to use it without an Outlook client and an NIH Exchange account.
To use the GAL Utility, you must install it on your machine. Turn off MS Outlook if it is running. Then click the Download Installation File link. The installation file will be automatically downloaded to your machine. The installation file is a self-extracting archive. When the download has finished, double-click on on the file icon, and the utility will install itself. The utility will automatically be installed as a plug-in to MS Outlook.
To begin, click the ListServ button on the Outlook toolbar, or select LISTSERV Utility from the Outlook Tools menu. The "LISTSERV Address Book Utility" window appears (Figure 18).
Figure 18. The "LISTSERV Address Book Utility" Window
Click the Create List button, or tab until the button is highlighted, then press enter. The GAL "Select Names" window (also called the Address Book) opens (Figure 19).
Figure 19. The GAL "Select Names" Window
To select names or distribution lists from the GAL, type the name in the "Type Name or Select from List" field, or highlight the name in the left window pane. When you have highlighted the name(s) or distribution list(s) you want, click the Names button, or tab to it and press ENTER. When finished, click the OK button, or tab to it and press ENTER After you press the OK button, the Address Book will close, and the names you selected will be transferred to the "LISTSERV Address Book Utility" window. Figure 20 shows how the "LISTSERV Address Book Utility" window looks after you press the OK button. Note that both names and email addresses are visible. If you selected a distribution list, the names of all the list recipients should be visible.
Figure 20. The "LISTSERV Address Book Utility" Window
To copy and paste an individual name and address into the LISTSERV Account Management page, press the Copy to Clipboard button, or tab to it and press ENTER. Bring up your browser, log onto the Account Management page for your list, paste the name and address into the "Name & Address" field under "Add a New User to the List," and click the button to add the user to the list.
To save multiple addresses in a file for use with LISTSERV's BULK ADD feature, choose Save List. Figure 21 shows how the information looks when saved to a file. The file is ready to import to your LISTSERV list using LISTSERV's BULK ADD feature (see Bulk Operations).
Figure 21. Saving to a File
For assistance obtaining an Outlook client and/or an NIH Exchange account, please consult your local computer suppport personnel.
For help with installation and use of the GAL Utility, please contact the NIH LISTSERV Administrators at listmaster@list.nih.gov.
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