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Home >About >Customer Service>Online Customer Survey

Office Of Equal Opportunity And Diversity Management (OEODM)
Customer Service Survey


  1. In evaluating your most recent customer service experience with OEODM, how satisfied were you with the quality of the service you received?

     
     
     
     
     
     

  2. Which OEODM division/office did you contact?

     
     
     
     
     





  3. Date of Service

  4. Please rate the following aspects of the service you received:

    Responsiveness (timeliness of service)         
    Courtesy of OEODM employee(s) providing the service         
    Follow-through/Follow-up         
    Knowledge of the OEODM employee(s) providing the service         

  5. May we contact you regarding your experience with this service?     

    If Yes, please provide the following information:


  6. You can provide the following information to further assist the OEODM Customer Service Survey:  (Optional)





    Are you currently a manager in your organization?    


    If you prefer not to submit online, you can print the completed survey under File -> Print from your browser menu and send it anonymously via mail to John Gimperling, Division of Program Evaluation. The address is:

      2 Center Drive, Room 3W17
      Third Floor
      Bethesda, Maryland 20892-0245