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SYSTEM STATUS: The eRA Commons will be unavailable from 6:00 pm to 7:00 pm (Eastern Time) tonight, January 13, 2009. This downtime is necessary to perform maintenance to address hardware issues.
Support Tip: We encourage you to take advantage of our new web support at http://ithelpdesk.nih.gov/eRA/. Please supply as much of the requested data as possible for faster service.
Electronic Submission Tip: Learn about the most frequent application errors at Avoiding Common Errors.
Contact the eRA Help Desk Monday-Friday 7am-8pm Eastern Time at: Web: http://ithelpdesk.nih.gov/eRA/ Phone: 301-402-7469; Toll Free: 866-504-9552; TTY: 301-451-5939. Contact initiated outside of business hours via Web or voice mail will be returned the next business day.