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Problem Solving

Problem Solving: accurately assesses problems and effectively arrives at excellent solutions. The chart below outlines the training for this competency at each proficiency level.

Recommended Training for Problem Solving

Proficiency Levels Program/Course Title & Info Contact Info/Vendor
Baseline (1) or Progressing (2) Creative Problem Solving: Change Your Mindset (8132) HHS University
Essentials of Team Leadership (4005) NIH Training Center
Leadership Skills for Non-Supervisors
(1017)		 NIH Training Center
Progressing (2) Creativity and Innovation Management Concepts
Critical Thinking for Problem Solving (PL8233) HHS University
Critical Thinking for Problem Solving Management Concepts
Progressing (2) or Proficient (3) Hypothesis Testing SkillSoft (OPER0252) HHS University
Solution Thinking for Breakthrough Decisions SkillSoft (PD0222) GoLearn.gov
Proficient (3) Essentials of Team Leadership (4005) NIH Training Center
Leadership Skills for Non-Supervisors
(1017)		 NIH Training Center
Proficient (3) or Master (4) Executive Coaching (6200) NIH Training Center
Creative Breakthroughs: Innovating in Government
Unleashing Creativity to Improve Your Organization's Performance		 Federal Executive Institute and the Management Development Centers
NIH Supervisory Skills Training (9511) NIH Training Center

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