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Division of Mail Management Services
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Returning Unwanted Mail

Forwarding Domestic and Foreign Mail

This procedure should be used when forwarding mail to persons no longer assigned to an office, section, branch, division, and/or employed by NIH and the new address known.

Using a black or blue pen, draw a single line through the address on the mail piece and write the following statement and address directly above the address line and place the piece back into the mail stream: "FORWARD TO:(Write the forwarding address)."

Returning Domestic and Foreign Mail

This procedure should be used to return mail to the sender for persons no longer assigned to an office, section, branch, division, and/or employed by NIH and a forwarding address not known.

Using a black or blue pen, draw a single diagonal line through the address and write the following statement directly above the address line and place the piece back into the mail stream:"RETURN TO SENDER: No longer at NIH/address unknown".

Cancelling Unwanted Mail and/or Publications

Use the NIH Form 2759, "Deletion from Mailing List" to cancel any unwanted mail and/or publications. This form is available at any NIH Self-Service store on or off campus.

Contact the Mail Customer Service Branch for information on forwarding and returning mail.