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National Institute on Aging > Research > Scientific Resources > NIA Mutant Mouse Aging Colony Handbook
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Order Procedures and Information

For questions on ordering mice, contact Heidi Brogdon, Animal Protocol Assistant in charge of the order desk:

Phone: 301-496-0181
FAX: 301-402-5997
Email: rodents@nia.nih.gov

For questions on the biology of the models, contact Nancy L. Nadon, Ph.D., Head of the Biological Resources Branch (nadonn@nia.nih.gov). 

BRB staff can also be reached through the email address rodents@nia.nih.gov, which sends emails to both the order desk computer and Dr. Nadon's computer.

  • All orders for NIA rodents are placed through the NIA ONLY. Orders must be submitted by FAX (301-402-5997) or e-mail (rodents@nia.nih.gov) (email is preferred), and all inquiries about the status of orders must be directed to the NIA. Complete orders received by NIA no later than Noon Tuesday ET can usually expect next week delivery, dependent on availability. Orders must be submitted on the NIA Order Form by email (preferred) or FAX. All information requested on the order form must be provided. Incomplete orders will be returned. For first-time orders, the Material Transfer Agreement, signed by the principal investigator and the institutional official, must accompany the order. Orders will not be processed if they are illegible, or information or the MTA is missing.
  • Payment can be by Purchase Order, an institutional blanket Purchase Order to the contractor, Mastercard or VISA. Invoices are sent after the animals are shipped – there is no pre-payment of orders. The purchase order (P.O.) should be made out to the contract facility. Invoices are sent by the contractor providing the animals and payment is to be made to the contractor's standard billing address: Taconic Farms, Inc., Accounting Department, 273 Hover Ave., Germantown NY 12526.
  • By accepting delivery of the animals, you are accepting these terms. NIA can refuse to take orders from customers with outstanding invoices. Payment is in United States Dollars only.
  • Animals are sold by age, not weight, and ages are stated in 1 month intervals only; all animals born within a calendar month are considered to be the same age, so date of birth (DOB) is given as month/year. All mice are virgins.
  • A five digit identification number is assigned to each mouse and a data sheet for that mouse will accompany the shipment and will include date of birth and the results of any genotyping assays.
  • Acknowledgements of orders will be faxed or emailed to the contact person for review. If you do not receive an acknowledgement within 2 working days, contact the order desk as your order may not have been received. Contact our office immediately if you notice any discrepancies between the order you place and the order acknowledgement. The investigator/purchaser will be responsible for incorrectly placed orders that are not corrected through this process. We will email or phone the contact person if there is any difficulty filling the order.
  • Cancellations of orders must be made no later than the Thursday before the delivery date, 10 AM ET. No changes to orders are allowed once they are processed. If an order must be changed, the order must be cancelled and a new order submitted.
  • The NIA will provide no-cost replacement or credit for animals that are dead on arrival or die within 48 hours of arrival. Replacements will be of the same date of birth as originally shipped, dependent on availability. All animals are maintained in barrier conditions under a health monitoring program and are assumed to be in good health when leaving the NIA colonies. The development of tumors is normal in aged mice, therefore the presence of tumors is not an acceptable criterion for replacement. Likewise, a scruffy or unkempt appearance is often normal for aged animals and is not reason for replacement or credit. Since we have no control over the conditions in the facilities into which these animals are shipped, we will not accept responsibility for their health after 48 hours of receipt. Therefore if you have any problems regarding the status of your animals upon their arrival, it is required that you contact the NIA OBRRD within 48 hours of receipt.

Orders for mid-December/early-January delivery should be placed early in December. The OBRRD is closed from Christmas Eve through New Year's Day. No deliveries will be scheduled the weeks of Christmas and New Year's Day.

  • Order Procedures and Information
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  • Order Forms
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  • Material Transfer Agreement Forms
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  • Price and Shipping Information
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  • Mouse Models: Ames Dwarf Mouse (Taconic Line 000324)
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  • Mouse Models: Snell Dwarf Mouse (Taconic Line 3623)
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  • Mouse Models: GFP Reporter Transgenic Mouse (Taconic Line 000317)
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  • Mouse Models: A53T Alpha-Synuclein Transgenic Mouse (Taconic Line 000322)
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  • Mutant Mouse Aging Colony Health Summaries
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