Office of Research Services - Serving the NIH Community
Division of Amenities and Transportation Services  
   
Interpreting Services
  FAQs
  Interpreting Service Requests
    Request Services
  Cancel Request
  Change Request
  Check Status
  View Events Open to the NIH and Public
  Interpreting Services Consumer Manual
(Updated December 2004)
  Interpreting Services Feedback Form
  TDD/Pay Phones

Contract Information
  SLA Performance Standards
  New Interpreting Services Contract
Base Contract Year - Executive Summary
  History of the Interpreting Services Contract
   

DATS Contact Information
  Chris Gaines
Project Officer
gainesc@mail.nih.gov
(301) 402-8180
  Carole Harman
Quality Assurance Specialist
harmanc@mail.nih.gov
(301) 402-8180
  Pamela Jenkins
Quality Assurance Specialist
jenkinsp@mail.nih.gov
(301) 402-8180
 

Interpreting Customer Service
InterpretingServices@ors.od.nih.gov
(301) 402-8180
TTY (301) 435-1908

 
DATS Responsibilities   
 

The Division of Amenities and Transpotation Services (DATS) provides a centralized interpreting services (i.e., sign language, oral interpreting, CART) program for the NIH. These interpreting services are provided through a performance based contract which has set standards of performance for the vendor, Sign Language Associates, Inc. (SLA) [DISCLAIMER]. The DATS keeps the customer as our main focus, and we hope that the interpreting services provided meet all of your needs.

 

Office of Research Services Office of Research Facilities National Institutes of Health U.S. Department of Health and Human Services