Office of Research Services - Serving the NIH Community
Division of Amenities and Transportation Services  
History of the Interpreting Services Contract

Historically at the NIH, the provision of Interpreting Services was provided by the NIH Office of Equal Opportunity (OEO) since 1988. However, in an effort to streamline and create a more efficient system, the NIH deaf/hard of hearing (D/HH) community, OEO and the Office of Research Services (ORS) joined forces to evaluate the current procedures and to seek alternative solutions.

By January of 1999, it was decided that the ORS would take on the Interpreting Services initiative. Since the Division of Support Services (DSS) had a unique office established to handle such projects, the Interpreting Services was formally charged to the WEPB. The WEPB sought assistance and guidance from the NIH D/HH community in order to ensure that the best possible services would be provided. Armed with that information, Timothy Tosten, Project Officer, developed a comprehensive Statement of Objectives which led to the creation of a performance based service contract requirement.


Contact Information
  Interpreting Customer Service
(301) 402-8180
Interpreting Services Feedback Form
Interpreting Services Manual
On-Line Interpreting Service Request System
Office of Research Services Office of Research Facilities National Institutes of Health U.S. Department of Health and Human Services