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Usability & Government

Provides information and resources to help you implement usability in your government Web efforts.

Making the Case for Usability in Government

  • Importance of usability
  • Usability efforts in government
  • Getting usability buy-in

Implementing Usability in Your Web Team

  • Building your usability skills
  • Writing a statement of work
  • Usability position descriptions
  • Hiring a usability specialist

Usability Lessons Learned

  • U.S. Computer Emergency Readiness Team Redesign
  • Designing educational booklets
  • Instant Messaging

Usability Best Practices & Guidelines

  • Research-Based Web Design and Usability Guidelines
  • Usability and design principles and techniques
  • All federal laws and regulations