When You Arrive for Your Appointment at the Passport Agency


Welcome to the Chicago Passport Agency

 

The Chicago Passport Agency only serves customers who are traveling, or submitting their passports for foreign visas, within 14 days. To apply at the Agency, you must schedule an appointment by calling toll-free at 1-877-487-2778, 24 hours/day. If you are not traveling, or needing to submit your passport for foreign visas within 14 days, you must apply at a Passport Application Acceptance Facility.

THERE IS NO CHARGE FOR AN APPOINTMENT AT A PASSPORT AGENCY. CUSTOMERS SHOULD NOT PAY ANYONE OR ANY BUSINESS MAKING SUCH A CHARGE.

Public Hours of Operation

By Appointment Only
(If traveling or needing passport for visas within 14 days)

9:00 a.m. to 4:00 p.m.

Monday through Friday (except Federal holidays)
Public Telephone Number

(Automated appointment line and general recorded information available 24 hours/7 days)

1-877-487-2778
Address

Kluczynski Federal Building
230 S. Dearborn Street, 18th Floor
Chicago, IL 60604-1564

Region Served Illinois and Michigan
Directions

Car: From O'Hare Airport , take the Kennedy Expressway to Congress Parkway East. Turn left on Dearborn Street, going north. After almost 2 blocks, the agency will be on the left side of the street in the Kluczynski Federal Building. The address is 230 South Dearborn Street, 18th Floor. Travel time from the airport is approximately one hour.

From Midway Airport , take Cicero Avenue north to 55th Street (also known as Garfield Blvd.), then go east on Garfield Blvd. to the Dan Ryan Expressway (I-94W), go north on I-94W to Congress Parkway. Go east on Congress Parkway to Dearborn Street. Go north a couple of blocks on Dearborn Street to 230 South Dearborn.

Train: From Union Station - taxis available (approximately 2 miles)

Taxi: From O''Hare and Midway Airports - taxis available (travel time from either airport is approximately one hour.)

CTA: From O''Hare Airport, take the CTA (Chicago Transit Authority) Blue Line train to Jackson Street Station. The Chicago Passport Agency is located in the Kluczynski Federal Building at 230 S. Dearborn, on the corner of Jackson and Dearborn next to the CTA exit.

From Midway Airport, take the CTS Orange Line train to LaSalle Street Station. Walk one block north and a block east to the Chicago Passport Agency located in the Kluczynski Federal Building at 230 S. Dearborn.

  • You will need your Social Security Number.
  • Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
  • Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
  • Upon entry to the building, you will go through security, including metal detectors.
  • Take the elevator to the 18th floor.
  • Go to check-in/information. Your appointment will be verified.
  • You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
  • Please take a seat.  Note: To maximize customer comfort and comply with fire and safety regulations, Passport Agency public waiting areas are limited to applicants, required witnesses, and those accompanying minors, disabled applicants, or serving as interpreters.
  • When your number is called and/or appears on the television monitor, go to the number of the window indicated.

Travel Agent's Corner

  • Passport forms may be ordered in bulk from the:

    Superintendent of Documents
    P.O. Box 371954
    Pittsburgh, PA 15250-7954

  • Or telephone: (202) 512-1800, Monday through Friday from 7:30 a.m. to 5:00 p.m.
  • Or fax: (202) 512-2250

Application DS-11: Stock Number 044-000-02510-8, $8.50 for 50 forms

Renewal DS-82: Stock Number 044-000-02511-6, $10.00 for 50 forms

General Passport Information: How Do I...?

Foreign Entry Requirements/Visas

If you are traveling overseas and want to know what you must do to enter a foreign country, we have information on foreign entry requirements and visas. Foreign embassy telephone numbers and addresses are included.

Travel Warnings/Travel Safety Information

Travel Warnings are issued when the State Department recommends that Americans avoid a certain country. The State Department issues Travel Alerts to disseminate information quickly about terrorist threats and other relatively short-term conditions that pose significant risks or disruptions to Americans. The State Department also issues Country Specific Information for every country of the world with information on such matters as the health conditions, crime, unusual currency or entry requirements, any areas of instability, and the location of the nearest U.S. embassy or consulate in the subject country. Check for Travel Warnings or Travel Alerts for the locations that you plan to visit.

Links to Additional Resources

Go to the Passport Services Home Page