Home > Deals & Offers > Special Offers > Low Fare Guarantee

The lowest fare for your Continental flight at continental.com - Guaranteed

Forget those so-called low-fare travel Web sites, because when it comes to finding the lowest Continental Airlines fare online, continental.com has it. Guaranteed. In fact, if you find a fare for the same flight, itinerary and cabin that's more than $10 lower than through continental.com, we'll make up the difference and give you a $100 Electronic Travel Certificate.

Here's how this offer works:

• Purchase your ticket at continental.com.
• If you find a lower published retail price online for the same Continental flight, itinerary and cabin that is $10 or more lower than the fare purchased on the same day of your original Continental purchase, call 1-800-490-2021 and file your claim.
• We'll refund the difference and give you a $100 Electronic Travel Certificate toward a future Continental flight if we can verify the lower online fare.

And not only will you find the lowest fare at continental.com, but you'll also earn 500 bonus miles when you fly on tickets purchased at continental.com. Plus, you won't pay any online booking fees.

We've made continental.com one of the most user-friendly travel sites anywhere. You can manage all your flight, hotel and car rental reservations, save up to 75% when booking hotel stays, and save time by checking in for your flight.

We guarantee you'll get the best fare on any Continental flight.

Terms & Conditions

1. Your claim must be made by midnight Central Time of the same day on which the ticket is purchased or within 4 hours if the ticket is purchased after 8 p.m. Central Time. Claims must be made by calling 1-800-490-2021. Claims for the Low Fare Guarantee may not be made through any other Continental Airlines phone number.
2. Tickets purchased must be United States point-of-sale and purchased at continental.com only.
3. Guarantee applies only to tickets purchased with a credit card and a United States billing address.
4. Applies only on itineraries wholly operated and marketed by Continental Airlines, Continental Express, Continental Micronesia or Continental Connection.
5. Tickets must be the least expensive available on continental.com for the chosen itinerary at the time of purchase. "Lower online fare" means only published retail fares available on the Internet for the exact same flights on the same travel dates for the same travel itinerary. Corporate, military, wholesaler, consolidator, opaque agencies and other discount fares are not eligible. Fares must be for the same cabin (First/Business class, BusinessFirst or Economy), and for the exact same flights that carry the same fare restrictions.
6. Continental Airlines must be able to verify the lower online fare online at the time of claim. Other methods of verification (e.g., fax, screen prints) are not eligible.
7. Guarantee does not apply to base fare differences of less than $10.00. Differences of $10.00 or more will be refunded to the credit card used for the purchase. There is no limit to the amount of the refund.
8. An Electronic Travel Certificate (ETC) in the amount of $100.00 will be issued for each ticket eligible under the Guarantee. The ETC is valid toward the future purchase of any Continental ticket, will only be issued in the name of the ticket holder, is non-transferable and is not combinable with any other Travel Certificate or promotion. The ETC will be valid for one (1) year from the date of issue. ETC is not valid for codeshare flights.
9. The ETC and the difference in fare are the sole and exclusive compensation that will be provided for Continental's failure to fulfill its Low Fare Guarantee.
10. Continental Airlines reserves the right to terminate this offer at any time without notice.