Casework is a problem or concern an individual has with a federal government agency. The problem is not primarily related to legislation. Examples include problems receiving Social Security disability or difficulties with visa applications.
This section of my homepage will help you first determine if your problem is casework or not, then tell you how to proceed if it is.
Constituent Assistance Form (PDF - 8KB)
Follow these steps:
Before you contact my office for assistance with a case, it is a good idea to determine if your problem is something my office has the authority and jurisdiction to help you with. The information and examples below can help you decide.
I can help you if your problem is with a federal agency. A federal agency, as the term implies, is an organization that is part of the federal government. These agencies are either:
If you are having trouble solving a problem you are having with a federal agency on your own, I may be able to assist you in working with the agency. While I can't ask the agency to do anything which they are unable to do under law or regulations, I can make sure that all of your rights are respected and that errors in procedure are corrected.
Unfortunately, I can't help you if your problem is not with a federal agency. Because of the Constitutional separation of powers between the three branches of government, judicial matters (matters which involve the courts) do not fall under my jurisdiction as a U.S. Representative. Examples of judicials matters are:
Problems which involve California State agencies also are not under my jurisdiction as a United States Representative. Examples of such problems include:
For these problems, you should contact the Lieutenant Governor's Office in Los Angeles for assistance at 1-213-897-7086.
Once you have determined that your problem is one with which I can be of assistance, you should follow the steps listed below to gather necessary information and material before you contact my office. This will help my staff to assist you more efficiently.
Because of the Right to Privacy Act, you will need to complete a Constituent Assistance Form (PDF - 8KB) giving permission for my staff to look into the matter on your behalf.
You must provide my staff with any paperwork you have regarding your case. This might include letters from the agency, medical forms, and other forms and documents relating to your problem.
The agencies listed below require additional information. My staff will need this before they can make inquiries on your behalf:
My El Segundo and Wilmington staff will be happy to assist you with your casework.
Please mail or fax a constituent assistance form to:
Congresswoman Jane Harman
2321 Rosecrans Boulevard, Suite 3270
El Segundo, CA 90245
Phone: (310) 643 3636
Fax: (310) 643 6445
Washington, DC
2400 Rayburn House Office Building
Washington, DC 20515
Phone: (202) 225 8220
Fax: (202) 226 7290
El Segundo
2321 E. Rosecrans Avenue, Suite 3270
El Segundo, CA 90245
Phone: (310) 643 3636
Fax: (310) 643 6445
Wilmington
544 N. Avalon Boulevard, Suite 307
Wilmington, CA 90744
Phone: (310) 549 8282
Fax: (310) 549 8250