Providing Support for the Joint Warfighting Capability

Great companies demonstrate a passion for serving their customers. The most important customers of the Department’s business operations are the men and women who put their lives on the line defending our country, and DoD is passionate about improving business operations to provide them the support they deserve.

In alignment with the 2006 Quadrennial Defense Review’s (QDR's) vision of responsiveness to the Department’s stakeholders, DoD’s business enterprise must be closer to its warfighting customers than ever before, to rapidly anticipate and seamlessly support their full range of joint requirements and associated resourcing demands. Joint military requirements are driving the need for greater commonality and integration of business and financial operations. These changes place increased pressure on the business infrastructure to provide mission-driven, adaptive, and agile business services and information, such as real-time status of spares, repairable parts, and emergency supply replenishment. Supporting the warfighter also requires instant access to cross-Service personnel and installations data, consolidated healthcare information, and real-time resource and financial management information.

Additionally, because warfighters are engaged on a broader scale than ever before, the Department’s business infrastructure must be compatible with the global, networked military. To meet these challenges, the Department is applying innovations and best practices from leading companies as well as from the warfighters themselves.