U.S. Department of Education Improvement Strategy
National Partnership for Reinventing Government 1999 Employee SurveyU.S. Department of EducationImprovement Strategy
NPR 1999 Employee Survey Background and Purpose
Executive Summary
Nationwide Comparison Differences of Ten Percentage Points or More
Areas of Greatest Improvement: 1998-1999 Favorable Increases of 10 Percentage Points or More
1999 Least Favorable Items
Recommendations and Performance Eleven 1998 survey items were targeted for improvement
1999 Survey Action Plan
Action Plan for Dealing with Poor Performing Employees
Action Plan for Dealing with Poor Performing Employees (cont?d)
Action Plan for Streamlining the Hiring Process
Action Plan for Simplifying Travel Management
Action Plan for Linking Customer Feedback to Employees Who Can Take Action on the Information
Statement of Commitment Judith A. Winston General Counsel and Acting Under Secretary U.S. Department of Education
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