Having Problems?

I'm not getting any hospitals when I search.

The most common problem is caused by entering too many criteria. Try entering just the state and you will get a list of every hospital in the state to choose from. You can limit the list by entering the City, ZIP Code prefix, or Area Code in addition to the state. This provides a list of just those hospitals.

Why am I being asked to enter a Validation Code?

If you are looking up numerous hospitals you may be prompted to enter a validation code. (The code is displayed as a graphic and must be keyed in for you to continue.) This step became necessary to prevent the use of automated inquiries in violation of our terms of use.

Why am I getting a message that says I've reached a daily limit?

Our free service is intended for individuals who want to look up a particular hospital or to review information about a small number of hospitals, such as those in a community. It is not intended for individuals who wish to build a database or conduct an extensive study. In order to discourage abuse of the free service it is necessary to limit the number of inquiries.