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Webcast  - RealPlayer
Keeping the 'Genome' in the Bottle:
Reinforcing Biosafety Level 3 Procedures

Centers for Disease Control and Prevention
Public Health Training Network Webcast

Originally aired June 17, 2004 ~ 1:30 PM - 3:00 PM ET
Real Logo  Non-Closed Caption   Download Program Download Program  
Real Logo  Closed Caption      
     
Instructions to Download Webcast
*Internet Explorer 5.0 or higher is required to download this program.
  • click on download program above
  • right click on the file of your choice
  • select "Copy to Folder"
  • after the file downloads, (107 MB) browse to the file on your computer
  • double click the file to launch Real Player
  • view the webcast.
To use a third-party FTP client use the following settings:
  • Hostname/Address:video.cdc.gov
  • Remote Starting Directory: /NCID/ReinforcingBiosafetyLevel3Procedures06-17-2004/real/
  • Login/username: PHTNPublic
  • There is no password.
Technical Support for Webcasts
Step 1: Your browser must be Internet Explorer 5.0 (or later), or Netscape 4.7 (or later).
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Step 2: You must have RealPlayer installed on your computer.

Download Free
   RealPlayer

RealPlayer Download Link                 Test your player

If you can see and hear the stream, your player is configured correctly! You are ready to view a CDC, PHTN webcast.

If you are experiencing any problems in seeing or hearing the stream, go to Step 3.

Step 3: If you cannot view the webcast, your computer may not meet the minimum system requirements to run your Real Media Player version. Please click on the following link to check the system requirements for your Real Media Player version:

http://www.real.com/realone/sysreqs.html?src=realplayer,020305r1choice_c1


If you meet the minimum system requirements, continue to Step 4.

Step 4:   If you still cannot view the webcast, there may be problems with your network. Please contact your systems administrator and work through the following questions:
  • Do you have a security device such as a firewall or proxy? Either of these may prevent you from viewing streaming video or audio content. Only your local systems administrator can make changes to these devices.
  • Are you using a personal firewall or DSL/Broadband router? If so, you may also have problems viewing streaming content. If you experience connection problems and are using either of these, you should disable them or remove them for the duration of the webcast.
  • For more information on Real Player and network/firewall issues, please refer to Real Player Firewall Support page at http://service.real.com/firewall/index.html.

If you are still unable to solve the problem, continue
with Step 5

Step 5: There may be problems with the settings or operations of your Media Player version. Please click on the following link to open a support page window. Real Media Player http://service.real.com/help/faq/index.html

PHTN Home Page    

This page last reviewed: May 27, 2004
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