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The Office of Child Support EnforcementGiving Hope and Support to America's Children

Centralized Collections and Disbursement Conference

OCTOBER 10, 1997

DC-97-66

TO ALL STATE IV-D DIRECTORS

RE: OCSE's Centralized Collections and Disbursement Conference

Dear Colleague:

The Federal Office of Child Support Enforcement (OCSE) is sponsoring a centralized collections and disbursement conference to be held at the Westin Peachtree Plaza in Atlanta, Georgia. The purpose of this conference is to provide information helpful to program and system managers in child support to evaluate and implement options for design, development and operation of a centralized collections and disbursement unit. Clerks of courts are also welcome to attend. The meeting is scheduled to begin at 1:00 pm, Wednesday, December 3, 1997 and conclude at 2:30 pm, Friday, December 5, 1997.

Participants will spend two and a half days in informal classroom presentations to learn about issues and approaches related solely to centralized collections and disbursement. Presentations and discussions will include policy, interstate processing, automation, privatization, remittance processing, and customer service (see draft agenda). We welcome your agenda and speaker suggestions which you may phone to L. Gina Barbaro at (202) 401-5426 or fax to her at (202) 205-4315.

The conference will be held at the Westin at 210 Peachtree St., in Atlanta, Georgia 30303. It is located within walking distance of many city landmarks and attractions including Centennial Olympic Park, Turner Stadium and Georgia Dome. Rooms are being held at the Westin for $96 per night (including tax) for the DHHS Centralized Collections and Disbursement Conference. You must make reservations by Friday, November 7th to qualify for the discounted room rate. The hotel phone numbers you should dial are (404) 659-1400 or (800) 228-3000.

Please fill out the attached conference registration form and fax back to L. Gina Barbaro at 202-205-4315 no later than Friday, November 7th. The conference has no registration costs.

We look forward to meeting with you soon. If you have any questions, please call L. Gina Barbaro at (202) 401-5426.

Sincerely,

David Gray Ross

Deputy Director

Office of Child Support Enforcement

Attachments

cc: ACF Regional Offices

COSCA

OCSE CONFERENCE DESCRIPTION

DHHS CENTRALIZED COLLECTIONS AND DISBURSEMENT CONFERENCE

DATE OF CONFERENCE:

December 3-5, 1997

Hotel Registration due by November 7th

Conference Registration due by November 7th

LOCATION:

Westin Peachtree Plaza

210 Peachtree Plaza

Atlanta, GA 30303

(404) 659-1400 or (800) 228-3000

DESCRIPTION:

Informal presentations will provide information helpful to program and system managers to evaluate and implement options for design, development and operation of a centralized collections and disbursement unit.

OCSE REGISTRATION FORM

CENTRALIZED COLLECTIONS AND DISBURSEMENT CONFERENCE

Please fax by November 7th to L. Gina Barbaro at (202) 205-4315.

_ I will attend the national centralized collections and disbursement conference on Dec. 3-5, 1997.

Participant Information:

Name_____________________________________________________________

Title/Agency_____________________________________________________

Address__________________________________________________________

_________________________________________________________________

Office Telephone________________________Fax______________________

Internet_________________________________________________________

Would you like OCSE to send a formal invitation to someone in particular to request your attendance?

_ Yes, please send a letter requesting my attendance to:

Name_____________________________________________________________

Title/Agency_____________________________________________________

Address__________________________________________________________

Telephone_______________________________Fax______________________

Internet_________________________________________________________

HOTEL RESERVATION INFORMATION

(Note, this is for informational purposes only, and is not a form for hotel registration.)

I Made Reservations at Hotel_____________________________________

Hotel Address____________________________________________________

Hotel Phone Number_______________________________________________

Nights Staying at Hotel___________________ Nightly Rate_________

CENTRALIZED COLLECTIONS AND DISBURSEMENT CONFERENCE

WESTIN PEACHTREE PLAZA

ATLANTA, GEORGIA

DECEMBER 3-5, 1997

AGENDA - DRAFT 10/7/97

WEDNESDAY, DECEMBER 3RD

TIME

SESSION

1:00-3:00

Plenary

Welcome, Legislative Background, Policy Overview, Interstate, System Requirements

3:00-3:30

Break

3:30-5:00

Plenary

Video, Demonstration, State Overview Presentations

CENTRALIZED COLLECTIONS AND DISBURSEMENT CONFERENCE

WESTIN PEACHTREE PLAZA

ATLANTA, GEORGIA

DECEMBER 3-5, 1997

AGENDA - DRAFT 10/7/97

WEDNESDAY, DECEMBER 3RD

TIME

SESSION

8:00-9:30

Tribal Issues (by invitation only)

9:30-10:00

Break

10:00-11:30

Tribal Issues (by invitation only)

11:30-1:00

Lunch On Your Own

1:00-3:00

Plenary

Welcome, Legislative Background, Policy Overview, Interstate, System Requirements

3:00-3:30

Break

3:30-5:00

Plenary

Video, Demonstration, State Overview Presentations

THURSDAY, DECEMBER 4TH

TIME

BREAKOUT FOR 100

BREAKOUT FOR 100

BREAKOUT FOR 75

DEMONSTRATION ROOM - 5 TABLES

7:15-8:15

Continental Breakfast

8:15-9:45

1. Transitioning From a County Admin., Local Court Environment to Centralization

2. Feasibility Study, Cost Benefit Analysis, Exemptions

3. Passing Legislation

Demonstrations 8:00 to 5:30

9:45-10:00

Break

10:00-11:30

4. Privatization, RFP, Contract, Interagency Agr.

5. Implementation Strategies

2. Feasibility Study etc. Repeated


11:30-12:30

Lunch On Your Own

12:30-2:00

7. Streamlining the Remittance Process EFT/EDI

4. Privatization, etc. Repeated

1. Transitioning etc. Repeated


2:00-2:15

Break

2:15-3:45

6. Operational Issues, Interstate

7. Streamlining the Remittance Process EFT/EDI



3:45-4:00

Break

4:00-5:30

5. Implementation Strategies

6. Operational Issues, Interstate

8. Hardware, Software, Tele. Technology


FRIDAY, DECEMBER 5TH

TIME

BREAKOUT FOR 100

BREAKOUT FOR 100

BREAKOUT FOR 75

DEMONSTRATION ROOM - 5 TABLES

7:30-8:30

Continental Breakfast for 190

8:30-10:00

9. Customer Service, SDU and Local Office Role

10. Undistributed Collections

8. Hardware, Software, Tele. Technology

Demonstrations 8:00-3:30

10:00-10:30

Break for 190

10:30-12:00

10. Undistributed Collections

9. Customer Service, SDU and Local Office Role



12:00-1:00

Lunch On Your Own

1:00-1:45

11. County/Local Office Issues

12. Initial Stage Issues

13 Implementation Stage Issues

14. Operational Stage Issues

1:45-2:30

Plenary for 160

Report Out, Future TA


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