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The Office of Child Support EnforcementGiving Hope and Support to America's Children

DCL-02-32

November 12, 2002

TO: ALL STATE IV-D DIRECTORS

RE: Interstate Caseload Reconciliation Project

Dear Colleague:

A national Interstate Caseload Reconciliation (ICR) project will commence in November 2002 under the direction of the Office of Automation and Program Operations (OAPO). OCSE has awarded a contract to assist in this effort. The objective of this project is to help states identify the interstate cases they have in common with each other by providing a plan, technical support and coordination to conduct a nationwide interstate caseload reconciliation. Enclosed is background information regarding the project.

This project should be an exciting opportunity for all stakeholders to look at caseload reconciliation solutions that best dovetail with the present interstate environment and make use of increased levels of automation at both the state and federal levels. Your state’s input and support will be actively sought and valued throughout the development of a business case to justify continuation of the project, and in the implementation of any recommendations. State buy-in and involvement in the methodology and approach developed during this project is critical to project success.

One of the first ICR tasks is to conduct teleconference calls with regional and state child support staff to brief and answer questions concerning the ICR project. We hope that you will participate. The first of these calls will be held on November 21, 2002, at 2 p.m. EST. The phone number to call is 888-577-8993; the pass code is ICR, and the host is Christine Jennings.

The business case for the ICR will be constructed during the next few months, with completion early in 2003. If you have any further questions concerning this effort, please feel free to contact George Laufert at (202) 205-3605, or via email at glaufert@acf.hhs.gov.

Sincerely,

Sherri Z. Heller, Ed.D.
Commissioner
Office of Child Support Enforcement

Enclosure

cc: Regional Program Managers
ACF Regional Administrators

Interstate Caseload Reconciliation Background

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