Michigan Department of Social Services, DAB No. 773 (1986)

GAB Decision 773

August 14, 1986

Michigan Department of Social Services; 

Docket No. 85-215

Garrett, Donald F.; Stratton, Charles E.  Ford, Cecilia S.

(1) The Michigan Department of Social Services (MDSS or State)
appealed a determination by the Health Care Financing Administration
(HCFA or Agency) disallowing $153,725 in federal financial participation
(FFP) under Title XIX (Medicaid) of the Social Security Act.  HCFA
generally provides FFP at a rate of 50% for administrative costs of a
Medicaid program.  At issue here is FFP claimed by MDSS for the period
of October 1, 1982 to March 31, 1984 based on an enhanced rate of 75%
available for compensation and training of personnel qualifying as
skilled professional medical personnel (SPMP) or support staff to such
personnel.  The positions in dispute were all part of the State's
Crippled Children's program, a program within the Michigan Department of
Public Health.  The Crippled Children's program received Medicaid
funding under an agreement with MDSS, the State Medicaid agency.

As explained more fully below, we have concluded that, based on
regulations in effect during 1982-1984 and the Medical Assistance Manual
(Manual), the Agency's disallowance for all the SPMP and support staff
positions in dispute was proper.  Regarding the position which the State
claimed for SPMP status (i.e., the Regional Office Administrator
position), we conclude that the position did not fulfill both the
professional and the medical components of the applicable definitions of
an SPMP.  For the four positions which the State claimed were support
staff to SPMP's (i.e., the Office Managers, Handicapper Children's
Representatives, Case Records Coordinators, and office clerks), we
conclude that the State did not demonstrate a sufficient nexus between
the duties of staff claimed as support and those of the SPMP's.

I.  Applicable law, regulations, and guidelines

Section 1903(a) of the Act provides for payment of:

   (2) . . . 75 per centum of the sums expended . . . (as found
necessary by the Secretary for the proper and efficient administration
of the State plan) as are (2) attributable to compensation or training
of skilled professional medical personnel, and staff directly supporting
such personnel. . . .

   * * * *

   (7) . . . 50 per centum of the remainder of the amounts expended . .
. as found necessary by the Secretary for the proper and efficient
administration of the State plan. /1/


The terms "skilled professional medical personnel" and "staff directly
supporting such personnel" are not defined in the Act.  Agency
regulations contain the following definitions at 42 CFR 432.2 /2:/:

   "Skilled professional medical personnel" means physicians, dentists,
and other health practitioners;  nurses;  medical and psychiatric social
workers;  medical, hospital, and public health administrators, and
licensed nursing home administrators;  and other specialized personnel
in the field of medical care.

   "Supporting staff" means secretarial, stenographic, clerical, and
other subprofessional staff whose activities are directly necessary to
the carrying out of the functions which are the responsibility of
skilled professional medical personnel. . . .

   "Subprofessional staff" means persons performing tasks that demand
little or no formal education;  a high school diploma;  or less than 4
years of college.


The regulations are supplemented by Part 2-41-20 of the Manual.  This
Part was issued in an Action Transmittal by the Social and
Rehabilitation Service (predecessor agency to HCFA) in July 1975,
SRS-AT-75-50.  The Action Transmittal describes Part 2-41-20 as an
"(implementation) and interpretation of the regulation on Federal
financial participation in State expenditures for staffing of the
medical assistance program."(3) The Manual contains the following
"principles" which are used to assess claims for 75% FFP:

   B.  Principles

   1.  General

   * * * *

   a.  The function of a "skilled professional medical" position whether
at the State or local level, is the principal basis for determining
eligibility for increased Federal matching.  The title of a position or
its organizational placement in the Medical Assistance Unit
administering title XIX will be used as subsidiary evidence to confirm
that a staff function is eligible for 75 percent matching.

   Support positions derive their eligibility for increased Federal
matching from their direct association with and supervision by skilled
professional medical personnel whether at the State or local level.

   b.  Staffing will normally include some employees engaged in
functions which are neither skilled professional medical functions nor
supportive of such functions.

   Therefore, salaries and related costs of the total cadre of personnel
involved in the administration of the title XIX program are not
reimbursable at the 75 percent rate.

   * * * *

   2.  Specific

   a.  The function, rather than the title, of a position is the
significant factor.  Staff classified as skilled professional medical
personnel must be in functions at a professional level of responsibility
in the administration of the title XIX medical assistance program
requiring medical subject area expertise.(4) "Professional" and
"medical" functions are defined as follows:

   Professional -- the function is at a level which requires college
education or equivalent and it relates directly to non-routine aspects
of the program requiring the exercise of judgment.

   Medical -- the function is peculiar to medical programs and requires
expertise in medical services care delivered, studying and evaluating
the economics of medical care, planning the program's scope, or
maintaining liaison on the medical aspects of the program with providers
of service and other agencies which provide health care.

   As a class, these functions require knowledge and skills gained from
professional training in a health science or allied scientific field.
They involve overseeing the delivery of medical care and services.

   Staff positions in which the primary function is the application of
administrative practices and procedures unrelated to the specialized
field of medical care management are eligible for 50 percent matching.
For example, a physician in charge of an accounting operation would be
eligible for staff reimbursement only at 50 percent FFP.

   * * * *

   c.  Support positions claimed at 75 percent matching must directly
support skilled professional medical personnel functions.

   Support staff must be in work assignments related in an immediate way
to the direct completion of the work of such professional medical
personnel (e.g., secretaries, statistical clerks, administrative
assistants).

   To be eligible for 75 percent matching all such support personnel
must report directly to the skilled professional medical staff and be
supervised by such skilled staff members.  Support functions not related
in such direct manner to skilled medical functions are eligible only for
50 percent matching.

   (5) Functional flow charts can provide documentation that support
positions claimed at 75 percent matching are in direct support of
skilled professional medical staff.

   d.  Where staff time is split among functions at different levels of
Federal matching, the portion of time in each function must be
documented.

   C.  Examples of Organizational Functions

   Following are examples of functions needed to operate State title XIX
programs and the expected level of Federal matching. . . .

   * * * *

   5.  Audit Staff - 50 or 75 percent FFP

   Personnel engaged in routine claims review, such as auditing whether
the codes correctly coincide with billed charges, are matched at 50
percent.  Matching at 75 percent would apply to those skilled
professional medical personnel (and directly supporting staff) whose
function involves assessing the necessity for and adequacy of the
medical care and services provided, as in utilization review.

   6.  Other Skilled Professional Medical Personnel - 75 percent FFP

   Staff includes personnel such as physicians, dentists, pharmacists,
hospital administrators, medical economists, medical and psychiatric
social workers, and registered nurses who are responsible for activities
such as:  providing liaison on professional medical matters, medical
services program development, medical care assessments, and research and
evaluation concerning all aspects of the delivery and economics of
medical services.  Included would be members of medical review and
independent professional review teams.

   * * * *

Section 2-41-20(B)(2)(b) of the Manual provides that the official
position descriptions are the "basic substantiation" for a position's
professional medical status.  This section also provides for
consideration of "(job) announcements emphasizing requirements at or
above the college level in medical care and medical care
administration." Further, its listing (6) in an "appropriate medical
classification" in a dictionary or handbook of occupational titles is a
secondary indication that a position is a skilled medical position.

As we commented in another decision, the determination of whether a
personnel position is a skilled professional medical one or support
staff is not an exact science.  Rather, the determination is based upon
the examination of information about the actual tasks performed by
questioned personnel and a reasonable application of the guidelines set
out in the Manual, implementing the statute and regulations.  We note
that the Manual, at 2-41-20(B)(1)(b), states that "(staffing) will
normally include some employees engaged in functions which are neither
skilled professional medical functions nor supportive of such
functions."

II.  Use of Improper Standards

The State argued that the Agency in issuing its disallowance improperly
relied upon a document entitled "Title XIX Financial Management Review
Guide for Identification of Skilled Professional Medical Personnel"
(Review Guide), which the State maintained was inconsistent with both
the applicable regulations and the policy interpretations as contained
in the Medical Assistance Manual.  The State also maintained that the
Agency relied upon proposed regulations pertaining to SPMP that were not
promulgated in final form until after the period in dispute.  (The final
regulations were published on November 12, 1985, effective February 10,
1986.  50 Fed. Reg.  46652).  The State argued that the Agency made at
least two errors in its review because of this improper reliance on the
Review Guide and proposed regulations:  (1) the Agency restricted
eligibility for support staff to only "secretarial and stenographic
personnel," a requirement not contained in the regulations then in
effect or in the Manual;  and (2) the Agency failed to accept "public
administrators" as SPMP's thus precluding 75% reimbursement for the
Regional Office Administrators.  See State's Reply Brief, pp. 3-4.

In a decision issued after the present appeal was instituted, the Board
concluded that the Agency may have improperly relied upon the Review
Guide and regulations not yet in effect.  Oregon Department of Human
Services, Decision No. 729, March 20, 1986, pp. 9-11.  We agreed in that
appeal with Oregon's argument that the Review Guide was inconsistent
with the then current regulations and Manual provisions, which are also
applicable here.  Without deciding to what extent HCFA may have also
improperly relied upon these sources in the present appeal, we repeat
our conclusion in Oregon that the statute and the regulations and Manual
provisions in effect fr the time period at issue are the only relevant
sources in(7) evaluating whether the State is eligible for 75% enhanced
reimbursement.  Here, when reviewing the Agency's determination that the
positions did not qualify for 75% FFP, the Board has based its findings
and conclusions solely upon these standards.

III.  The State's Program

The Crippled Children's program entered into a contract with MDSS, the
"single state agency" for Medicaid purposes, to administer medical
services for certain handicapped children who were eligible for or
receiving Medicaid assistance.  See State's Attachment 1 to July 17,
1986 submission, esp.  Schedule E (the contract).  The functions of the
Crippled Children's program, according to the contract, were to:

   1.  Determine which children in, or eligible for, the Medical
Assistance Program qualify as crippled children under legislative
mandate and Public Health's rules and procedures.

   2.  Provide case management including approval of physicians,
hospitals and other providers for the provision of services, to those
determined to be eligible for Crippled Children Program benefits.  This
management will be provided by physicians, nurses, and other health
professionals in the central and regional offices that serve crippled
children.

   3. Utilize the same method of payment for services rendered to
crippled children (including rates of reimbursement) used by Social
Services to pay for services rendered to Medical Assistance recipients.

   4.  Provide to Social Services, on a timely basis, all information
relating to eligibility, authorization and other information as
required, which would enable invoices for services rendered to be
processed for prompt payment.

   5.  Certify to Social Services hospitals and nursing-care facilities
approved for the inpatient care of children eligible for Medical
Assistance benefits.

   6.  Certify to Social Services the speech and hearing centers
approved for the evaluation of recipients suspected of being hard of
hearing.

   7.  Prior authorize those selected services for Social Services
program recipients which may from time to time be mutually agreed upon.

   (8) 8.  Provide to Social Services, on a timely basis, all reports
necessary to fulfill federal reporting requirements.

   9.  Designate appropriate personnel to work on a Public Health/
Social Services task force to examine issues of reimbursement, claims
processing, cost-accounting and systems development.

State's Attachment 1 to July 17, 1986 submission, pp. 13-14.

The Crippled Children's program was administered through five "regional
offices" of the State, located in the areas of Detroit, Marquette,
Pontiac, Grand Rapids, and Lansing.  The State's organizational
structure called for each regional office to be headed by a physician
and to have a "consultant team" composed of a nurse, medical social
worker, nutritionist, audiologist, and vision consultant.  (At varying
times during the period at issue some positions were vacant in some of
the regional offices) It is undisputed that all of these personnel were
SPMP's.  The physician's tasks, as described for one of the regional
offices, were to:

   1.  Coordinate the CC (Crippled Children's) Program regional office
activities.  Interpret program philosophy and implement DSCC policies
and procedures.

   2.  Approve diagnostic examination requests and review reports of
same and determine future action.

   3.  Determine medical eligibility from medical information coming
from a variety of sources.

   4.  Review and suggest revision to the lists of conditions that
determine medical eligibility.

   5.  Review and supervise hospital admission forms for case finding.

   6.  Supervise and make decisions on prior authorizations for durable
goods for all patients under the age of 21 years of age for Crippled
Children and Medicaid Programs.

   7.  Ascertain the necessity for out-of-state care for a patient.

   8.  Upon request or by one's initiative, set up field clinic or
appraise hospitals and hospital clinic for delivery of care.  Monitor
same periodically.

   9.  Consult with and advise providers, local health departments,
county offices of social work, local or district school systems, private
agencies, Bureau of(9) Personal Health Services and other services
regarding Crippled Children Program;  need to add mental health agencies
(we have considerable involvement at all levels in this area).

   10.  Recruit new medical specialists for Crippled Children Program.
Advise and monitor their role in delivery of care.

   11.  Assist with the decision to refer patients to Grand Valley
Nursing Centre.

   12.  Evaluate adult nursing home placement for patients under the age
of 15 years.

   13.  Update medical, educational and social knowledge by reading and
attending conferences and continuing medical educational programs.

   14.  Keep abreast of all laws referable to handicapped children or
related to public health issues and the handicapped child.

Agency's Ex. B, item 17.

Several secretaries, who were undisputed as SPMP support staff, reported
directly to the physicians or other consultants in each of the regional
offices.  Agency's Brief, p. 6.  The State has claimed 75% reimbursement
for all the remaining positions within the regional offices.  For each
of the offices, the State claimed as SPMP status a "Regional Office
Administrator," who also reported to the physician administrator.  The
State claimed as support staff an "Office Manager" position, the
predecessor position to the Regional Office Administrators, for some of
the period in dispute for some of the offices (the change in
classification of this position is discussed below).  The State has also
claimed as support staff within each regional office several "case
records coordinators," "handicapper children's representatives," and
general clerical positions.  We consider the State's claim for each of
these positions in turn below.

IV.  Regional Office Administrator positions

The State claimed as SPMP's one "Regional Office Administrator" for each
of the five regions for part or all of the period in dispute. /3/ Two of
the positions,(10) in the Marquette and Pontiac regional offices, were
originally classified as an admittedly less responsible position of
"Office Manager" but were "upgraded" to Regional Office Administrators
at some point during the period in dispute.  The State claimed support
staff status for these two positions during the period when they were
classified as Office Managers, but claimed SPMP status for the remainder
of the period when they were classified as Regional Office
Administrators.  We discuss the State's claims for 75% reimbursement for
the Officer Manager positions in a separate section (on pp. 21-22
below).


The Agency based its disallowance for the Regional Office Administrator
positions on both the educational prerequisites for the positions and
the functions of the positions as described in the incumbents' official
position descriptions (PD's).  We first consider below the issue of
educational requirements for the positions and next address the
functions of the positions as described in the PD's and by one of the
Regional Office Administrators.

A.  The Educational Requirements for the Regional Office Administrator
position

The Agency argued that one reason the Regional Office Administrator
positions were not SPMP's was that, for two of the positions (in the
Marquette and Pontiac regional offices), the minimal qualifications for
the jobs were listed as a high school education with two years
experience.  See Agency's Exs. C, D.  The Agency maintained that the
positions could not be considered SPMP with such minimal educational
qualifications.  The State responded to this argument by explaining in
detail the history of the positions and arguing that they were unique.
The positions in Marquette and Pontiac were originally classified as
"Office Managers," an admittedly non-professional position requiring
only a high school education.  As the educational requirements for this
slot in the other regions were made more stringent, the individuals in
the Marquette and Pontiac offices were upgraded from their former (11)
Office Manager positions to the Regional Office Administrator job.
According to the State, the incumbents were qualified for the Regional
Office Administrator positions by having over twenty years experience on
the job.  The two positions were thus "grandfathered into" the
professional slot by the State Civil Service Commission.  See State's
Opening Brief, p. 5.

The State appeared to maintain that, in reviewing the qualifications
required for the Regional Office Administrator positions in the five
regions, the Agency should have reviewed the positions where the
incumbents were hired directly for the position of Regional Office
Administrator, rather than where the incumbents were grandfathered into
the positions.  In those regions where the incumbents were hired
directly, the educational requirements were listed as a "bachelor's
degree in public health management or a health related field" and "four
years of professional level experience in public health, health care,
community organization, program development or an area of administration
such as budgeting or administrative analysis." See Agency's Exs. G, H;
State's Attachment 17-A.

While the educational prerequisites for a position are not per se
determinative of whether or not a position is an SPMP, we conclude that
the State's assertions regarding the Regional Office Administrators is
weakened by the fact that two of the positions required only a high
school education and two years experience.  Leaving aside the issue of
whether the Regional Office Administrators performed "medical"
functions, the State has a heavy burden to demonstrate that a position
is "professional" when it could be performed by an individual with no
formal college training.

The Medical Assistance Manual defines "professional" to be where "the
function is at a level which requires college education or equivalent.
. . ." Part 2-41-20(B)(2)(a), quoted in full on page 4, above.  The
Manual thus recognizes the possibility of situations in which someone
with less than a college degree would qualify as "professional" because
of "equivalent" training or experience.  However, we find that the State
has not demonstrated this circumstance here.  The record contains only
general allegation that the incumbents initially hired for positions not
requiring a college education received sufficient on-the-job training to
qualify them for positions requiring at least a college degree.

In seeking to demonstrate that the two Office Managers were upgraded
into "professional" positions, the State made two points:

   * Both of these individuals had over ten years of experience in the
programs giving them the opportunity to acquire experience and skills to
upgrade their role.

   (12) * There were three years where these individuals functioned
alongside professional administrators of other offices.  They attended
the same staff meetings and received the same directives from the State
Office.

State's Reply Brief, p. 14.  The State also noted that the "executive
leadership" of the program was able to compare the performance of the
upgraded Regional Office Administrators to the other three.  See id.

With regard to the incumbents' having "over ten years of experience,"
the significance of this fact is refuted by the PD's for both
individuals which list the minimal experience for the Regional Office
Administrator position as only "(two) years' experience in
administrative analysis or as an office manager." Agency's Exs. C, D,
item 30(B).  In any event, we would still seriously question whether ten
years' experience in a position asserted by the State to be a
subprofessional support position would per se qualify one as having the
"equivalent" of a college degree.

With regard to the State's second point, the State did not demonstrate
how the two incumbents operated "alongside professional administrators
of other offices" (emphasis added). The offices were in different
regions of the State and there is no indication that the two Office
Managers were temporarily transferred to the other regions to receive
instruction from other administrators.  Nor do we find especially
significant that the Office Managers attended the same staff meetings,
whose frequency was not specified, or received the same directives.  In
any event, as we explain elsewhere in this decision, we conclude that
the State has not demonstrated that the other three Regional Office
Administrators functioned at a "professional" level in the sense
intended by the Manual, i.e., that their job "(related) directly to
non-routine aspects of the program requiring the exercise of judgment."

We are likewise unpersuaded by the State's point that the "executive
leadership" of the program had the ability to compare the performance of
the upgraded Office Managers to the other three Regional Office
Administrators.  The State presented no evidence obtained from such a
comparison nor has the State actually maintained that such a comparison
was even made.

B.  The functions of the Regional Office Administrator positions

The State emphasized that, whatever the stated qualifications of the
Regional Office Administrators, all of the incumbents performed
functions that should be classified as SPMP.  The(13) record contains
the PD's for each of the incumbents.  One of the incumbents, in the
Grand Rapids regional office, /4/ participated in a telephone conference
call.  We evaluate the information he provided about his duties below.
We find that the record does not demonstrate that the functions of the
positions are both "medical" and "professional" as those terms are
defined in the Manual.


As summarized by the State, the Regional Office Administrators had three
major areas of responsibility:

   (1) administration (of the regional offices);

   (2) overseeing case management provided by staff and relationships
with health care consultants;  and

   (3) outreach and communication with the medical community, health
care providers (including public health agencies), and other community
agencies.

State's Opening Brief, p. 4.  The position descriptions for the three
Regional Office Administrators other than in Marquette and Pontiac
(where the incumbents were upgraded from the Office Manager position)
track these three descriptions.  See Agency's Exs. G, H;  State's
Attachment 17-A.

The first area of responsibility is a purely supervisory one that does
not, on its face, require either medical functions or professional
functions related to "non-routine aspects of the program requiring the
exercise of judgment." Manual, part 2-41-20(B)(2)(a).  The PD of the
incumbents at the three regional offices other than Marquette and
Pontiac listed this function first, including as tasks under this
category "to supervise administrative regional office staff," "to
maximize office efficiency," "to maintain liaison with the (central
office)" and "to prepare the budget for the regional office." See, e.
g., Agency's Ex. H.

The second task, captioned in the PD's "Coordination with Consultants,"
might arguably require a greater degree of medical knowledge or
professional judgment.  However, as explained below, neither the PD's
nor the information provided (14) by the Grand Rapids incumbent
demonstrate to us that the position is an SPMP.  The position
descriptions for the three regional offices provide:

   Coordination with Consultants

   A.  To assure professional consultant input in CC case management

   - to establish and maintain cooperative working relationships with
administration professional consultants, including social work, medical,
nursing, hearing and speech, vision and nutrition

   - to work with individual consultants in the establishment of
criteria for identifying cases requiring professional consultation

   B.  To coordinate case conferences

Agency's Exs. G, H;  State's Attachment 17-A, item 17.  We find that the
"coordination with consultants" function as described in the PD's does
not involve either professional or medical-related tasks as intended by
the regulations and Manual.  The Administrators' job here appears to be
ministerial, creating the arrangements whereby the "consultants" in the
regional offices (who were SPMP's) can express their judgments on cases.

In the telephone conference call, the Regional Office Administrator for
the Grand Rapids regional office explained his duties. /5/ See Tape of
April 30, 1986 Telephone Conference Call.  In response to a question
from the Board as to whether he evaluated the care a client was getting,
the Administrator indicated that in some cases, where it was( 5) within
his expertise, he would make some sort of initial evaluation, but will
then refer the cases on to the medical consultants.  A State
representative then asked:


   Would you describe your function as dealing with many of the routine
service determinations in that you would determine, look at, quality of
care and appropriateness of care from specific providers and that when
situations become extremely unusual and complex and outside of any prior
experience or training, that that would go to the medical coordinator?

The Administrator responded:

   Yes, I would say that's a fair assumption. Probably 50% of them are
fairly cut-and-dried.  They may go to specialty care.  In this
particular city there's only one provider for that;  he's up on our
program, the child is naturally referred to that provider.  There's
other ones where the care is more complex.  The child may have had one,
two, or three diagnoses and the provider is going to be more than one.
Then the medical coordinator gets involved or the nurse gets involved.
Who would be the best to handle this type of child?  And I'll make that
particular decision, but I make sure the medical coordinator gets that
particular case and he makes that particular decision.

As described by this Administrator, the "coordination" function appeared
to involve some greater degree of responsibility than as explicated in
the PD's, but we still do not find that his duties were that of an SPMP.
We find that the primary "judgment" which the Administrator makes is
that of deciding which of the specialized SPMP consultants in the
regional office should be assigned to a particular case.  The State's
representative asked whether the Administrator "(looked) at quality of
care and appropriateness of care from specific providers." The incumbent
testified that he may make a preliminary assessment as to the
appropriateness of care, citing at another point the decision of whether
a client should see an opthalmologist rather than an optometrist.  The
Administrator admitted, however, that the final judgment regarding
appropriateness of care is always made by the SPMP consultant.  We found
the Administrator's statements somewhat confusing with regard to his
precise function within the office, but it appeared that the preliminary
assessments he makes regarding appropriateness of care are made in the
context of referring the case to a specialist.

(16) The third task performed by the Regional Office Administrators was
described in the position descriptions as follows:

   Community Outreach

   A.  To create and increase CC (Crippled Children's) Program
visibility in the region, through outreach to the medical community,
school systems, volunteer and charitable organizations, public and
private agencies and the general public

   B.  To make arrangements with area health care providers,
particularly hospitals, to assure transmittal of medical information
necessary for casefinding and case management, i.e., inpatient admission
notices and medical reports

   C.  To establish working relationships with local health departments

   - establish channels of communication between the regional office and
local health departments providing services to crippled children .  . .

   - to support and oversee the activities of the local health
department CC Representatives.  Includes visiting the local health
department administrator to arrange for time, office accommodations,
etc., adequate for the fulfillment of the CC Representatives' duties;
providing training and consultation for the representatives.

Agency's Exs. G, H;  State's Attachment 17-A, item 17.  In the telephone
conference call, the Board asked the Administrator to explain how the
community outreach functions of the position "entailed an understanding
of the public health system." Tape of April 30, 1986 Telephone
Conference Call.  The Administrator responded:

   It's not unusual for myself to do an in-service at some of the
hospitals, particularly with the new nurses, explaining not only what
the Crippled Children program is but what we cover, . . . what they can
expect from us.  We put these on not only for nurses but some physicians
attend.  There's peer groups;  the cancer group we just got done doing
an in-service with.  There's professional associations, . .  . other
health departments which we are constantly talking to, educating them,
explaining to them our program.  The in-service is really limited.

   Since I've been involved with special ed., I do a lot of work with
schools.  I get a lot of calls from special ed. teachers.  They have a
problem with one of their handicapped children:  You know, is this going
to be covered(17) by our service?  They explain to me the situation, so
I says make sure they get a medical here, but it sounds like this kid
would be eligible for our services. . . .

   There are many ways of doing outreach in our particular region.  The
outreach is only limited by the time we have to spend on that.

We conclude from the PD and the Administrator's statements that the
State did not demonstrate that the community outreach portion of the job
met the Manual's definition of what an SPMP does.  The position
description does not indicate that the Administrators made professional
judgments or needed a particular knowledge of medicine or public health,
but rather appears to describe what the Agency characterized as
"performing pubic relation work in the community and with area health
care providers." Agency's Brief, pp. 10-11.  The Administrator is "to
create and increase . . . Program visibility, . . . to make arrangements
with . . . providers . . . to assure transmittal of medical information,
. . . and to establish . . . relationships with local health
departments." E.g., Agency's Ex. H (Position description).

When specifically asked how this job function requires a knowledge of
public health, the Administrator only described examples of activities,
such as "in-service training," which he described as "explaining . . .
our program." In answering inquiries about eligibility, the witness
explained that he would need "to get a medical (person) here (to make
the actual determination)," but he could express some preliminary
assessment such as "it sounds like this kid would be eligible for our
services." By the Administrator's own description, his function clearly
does not require "knowledge and skills gained from professional training
in a health science or allied scientific field." Manual, part 2-41-20(B)
(2) (b).

One factor that is significant in evaluating the functions of the
Regional Office Administrators is that each of the regional offices was
headed by a physician administrator, who had final responsibility for
the substantive work of the office (see the listing of the physician's
tasks on pages 8-9).  The purpose of the Regional Office Administrator
position was apparently not to "administer" the office in terms of the
substantive public health work of the office, but appears rather to
serve a more purely supervisory function that at times touched upon
medical or public health issues.  The title Regional Office
Administrator is in this sense a misleading label.  The physician
administrator was in fact the top "administrator" of the offices;  the
Regional Office Administrator was an intermediate-level position that
fulfilled more limited "administrative" purposes.  This factor(18) does
not itself preclude the Administrators from being SPMP's under the
applicable standards, but it provides in our view a context in which a
greater burden is placed upon the State to demonstrate both the
professional and medical nature of the Regional Office Administrators'
work.

The State relied upon the applicable regulation's reference to "public
health administrators" as one example of the types of positions that may
be SPMP's.  See 42 CFR 432.2.  The State made the point that a public
health administrator would, by definition, "administer" and that the
Agency improperly concentrated on the administrative functions of the
Regional Office Administrators when issuing its disallowance.  If the
Regional Office Administrators were the only or the primary
administrators of the offices, we might agree with the State.  However,
the physician administrators appear to us in this case as the public
health administrators to which the regulations properly refer.  The
purely administrative functions of the Regional Office Administrators
are indeed relevant in determining whether the positions are SPMP's.

The Board asked the parties to define the term "public health
administrators" using the "Dictionary of Occupational Titles" or other
works specified by the Manual (part 2-41-20(B) (2) (b)) and to compare
and contrast these definitions with the duties of the positions which
the State claims are SPMP's.  The State quoted the definitions of
"public health" and of "administrator" from Webster's Third New
International Dictionary, as well as describing the requirements for a
master's degree in public Health from the University of Michigan School
of Public Health.  After some further discussion, the State then argued
that "there is a very good fit between the duties of the regional office
administrator and any reasonable definition of public health
administrator." State's Supplementary Material of July 17, 1986, p. 8.

We do not find the definitions of "public health" and "administrator" or
the requirements for a master's degree in public health to demonstrate
that the Regional Office Administrators qualify as "public health
administrators" as used in the SPMP regulations.  We do not question
that the Regional Office Administrators were "administrators," nor do we
question that they operated in an office whose function involved public
health.  We find, however, that the regulations did not contemplate
providing enhanced reimbursement to any individual providing some type
of administrative services to a public health office.  The reference to
"public health administrator" is a general reference to the type of
position which would qualify for SPMP status and cannot supersede the
obvious requirements that such an individual operate in a "professional"
capacity and that his or her actual tasks be related to medicine or
public health.

(19) The State's description of the requirements for a degree in public
health actually reinforces for us the Agency's position that anyone who
administers in an office involved with public health is not per se an
SPMP.  Those achieving a master's degree in public health from the
program described by the State would presumably be qualified to fill a
SPMP position.  However, this was not the training which the Regional
Office Administrators possessed.  As we have discussed above, two of the
incumbents had only a high school degree and the one individual from the
Grand Rapids region which the State chose to participate in the
telephone conference call had a bachelor's degree in business and a
master's degree in "blind rehabilitation" (which was apparently not
directly used in his present position /6)/).  Tape of April 30, 1986
Telephone Conference Call.  In comparing the training and expected
employment of a candidate for a master's degree in public health with
the training and job functions of the Regional Office Administrators,
the conclusion becomes even clearer that the Regional Office
Administrators were not public health administrators as intended by the
regulations and the Manual.  As we have found above, the substantive
administration of the regional offices which required a knowledge of
public health was performed by the physician administrators, so that
other duties not requiring specialized knowledge were, quite logically,
delegated to the intermediate-level Regional Office Administrators.


Although not specifically argued by the State, we note that the Michigan
Civil Service Commission classified two of the Regional Office
Administrators (in the Detroit and Lansing regions) as "Public Health
Administrators" on the PD's.  While this classification may appear on
the surface supportive of the State's position, we are not persuaded
that it should alter our analysis.  First, the State Civil Service
Commission was inconsistent in so classifying the positions:  the
incumbents in the Marquette and Pontiac regions were classified as
"Department Supervisor," while the incumbent in the Grand Rapids region
(who spoke in the telephone conference before the Board) was classified
as "Department Analyst." No explanation was offered for this
inconsistency, which appears particularly significant in light of the
State's insistence that the work of the Regional Office Administrators
was at a (20) similar level in all five regions.  Furthermore, while
there may arguably be some basis for distinguishing the incumbents in
the Marquette and Pontiac regions (who were "upgraded" from the former
Office Manager positions) from those in the other three regions, no
apparent basis would explain the fact that the Grand Rapids Regional
Office Administrator, whom the State chose to speak before the Board
(and therefore whom one might perhaps expect to be more qualified than
the incumbents at Detroit and Lansing) was not classified as a Public
Health Administrator.  This lack of consistency indicates to us that the
Civil Service Commission's classification system is not significant with
regard to the application of the principles governing SPMP status.

Secondly, the State presented no evidence to explain how a particular
classification is chosen by the State Civil Service Commission and
whether the Commission itself attaches any importance to the label. /7/
Given the inconsistency of classification we have described above, the
official status of the classifications is called into question.  For
instance, from the little that has been presented in the record, it
seems conceivable that the incumbent's supervisor or even the incumbent
himself may select the label applied to the PD.


Third, even if the classification label used by the State Civil Service
Commission were entitled to some type of presumptive validity (which is
not specifically required by any authority of which we are aware), any
such presumption could certainly be rebutted by evidence to the contrary
that the classification is inappropriate or inaccurate for our purposes
here.  We have concluded above that the Agency has presented such
evidence, demonstrating to us that both the educational requirements and
functions of the Regional Office Administrator positions do not fulfill
the intent and purpose of the SPMP regulations and policy
interpretations. /8/


(21) V.  Office Manager positions

The State claimed 75% reimbursement for three Office Manager positions.
For the Grand Rapids regional office, the Office Manager retired and was
replaced by a Regional Office Administrator.  For the Marquette and
Pontiac regional offices, the Office Managers were upgraded to Regional
Office Administrator positions at some point during the period in
dispute because of their job experience. /9/ While the State at first
appeared to claim SPMP status for all the Office Manager positions, it
clarified during the course of the appeal that the positions were not
SPMP's in its view, but rather should be claimed as support staff to
SPMP's.  See Tape of April 30, 1986 Telephone Conference Call; Agency's
Supplemental Memorandum of May 21, 1986, pp. 1-2.


The State made no attempt to justify why the Office Managers should be
viewed as support staff to SPMP's, nor did the State even explain what
specific SPMP positions the Office Managers allegedly supported.  As we
have found in other decisions, a grantee has the burden to justify all
costs and a State must specifically explain why a position should be
classified as an SPMP or support staff.  The State emphasized generally
that(22) the regional offices operated on a "team" basis;  presumably,
the State would maintain that the Office Managers were support staff in
the sense that they provided support to all the SPMP's in the office.

As we also explain below in the discussion of the State's claim for
other support staff positions, we conclude that the general support of
all the work of an office, including that of SPMP's, does not fulfill
the regulations' and Manual's intent in defining support staff to SPMP.
The enhanced rate of FFP for SPMP and support staff was intended for
exceptional circumstances and there must be some "immediate" and
"direct" nexus between the work of support staff and a particular SPMP.
California Department of Health Services, Decision No. 646, May 7, 1985,
p. 5.  The State's claim of support staff status for the Office Managers
especially lacks credibility since for the upgraded Regional Office
Administrator positions, which were at least similar to the former
Office Manager positions, the State has not claimed them to be support
positions at all, but instead are claimed to be managerial positions
supported by other personnel in the offices.  Thus, we find the State's
position to be inherently contradictory and are unable to accept the
Office Managers as support staff.

VI.  Case Records Coordinators

The State described the Case Records Coordinators (CRC's) as "managers
of records for a group of Crippled Children Program Cases." State's
Opening Brief, p. 7.  the CRC's duties involved four areas of activity,
according to the State:  (1) case finding, (2) eligibility
determination, (3) case management, and (4) liaison/consultant.  The
State further submitted:

   These functions are an extension of the physician, nurse consultant,
and other health care professionals on staff.  Examples of these
activities are review of diagnoses on hospital admission notices,
authorizing or denying services requiring prior approval, performing
case management by reviewing medical reports/recommendations, and
relating to families, local health departments, and health care
providers, especially physicians.

Id.

As explained below, we conclude that the Case Records Coordinators were
not support staff to SPMP's under the applicable regulations and the
Manual.  We base this conclusion on two findings:  first, that the State
did not demonstrate how the CRC's provided support to any particular
SPMP in the regional offices, and, secondly, that the CRC's had
essentially independent duties which by their nature may have(23)
furthered the overall work of the regional office but were not related
in a direct or immediate way to the specific duties of any SPMP.

In its opening brief, the State submitted that the CRC's were
"extensions" of the "physician, nurse consultant, and other health care
professionals on staff." State's Opening Brief, p. 7.  In its reply
brief, in response to the Agency's argument that the State's concept of
"direct support" was too "loosely construed," Agency's Brief, pp.
21-22, the State then clarified that the CRC's provide support to the
Regional Office Administrators, as well as to the physician
administrators of the regional offices.  The State thus argued that
"(this) establishes the connection between the CRC's and SPMP staff,
specifically the (regional office) administrator and the medical
coordinator.  The working relationship with other SPMP staff, namely the
nurse, social worker, hearing consultant, etc. is a joint cooperative
effort which is facilitated by the administrator." State's Reply Brief,
p. 21.

The Medical Assistance Manual provides that "(support) staff must be in
work assignments related in an immediate way to the direct completion of
the work of . . . professional medical personnel (e.g., secretaries,
statistical clerks, administrative assistants)." Manual, section
2-41-20(B)(2)(c).  The State has claimed that the CRC's provide "direct
support" to several, perhaps all, the SPMP's in the regional offices.
/10/


While it may be possible for the CRC's duties to 'relate in an immediate
way to the direct completion of the work" of each and every SPMP in the
Office, the State would need to articulate how this is so; in our view,
the State would need to explain how the duties of the CRC's were divided
in order to provide direct support to each particular SPMP.

The Manual further provides that to be eligible as support staff the
"support personnel must report directly to the skilled professional
medical staff. . . ." Manual, part (24) 2-41-20(B)(2)(c). /11/ In order
to "report directly" to an SPMP, the support staff must, in our view,
perform discrete tasks necessarily incident to specific duties performed
by identifiable SPMP(s). /12/ To conclude otherwise would render
meaningless the Manual's emphasis on "direct" and "immediate" support.

 

In response to a specific written question from the Board on this issue
of direct support to a particular SPMP, see question 6 of Board's March
27, 1986 letter, the State never sought to explain any particular
"division of duties" in the tasks of the CRC's in order to demonstrate
immediate support to the SPMP's.  Instead, the State appeared to
emphasize the "team concept" of the offices and the importance of the
program of the function of the CRC's.  See Tape of April 30, 196
Telephone Conference Call.  We do not question the significance of the
CRC's work or of any of the other staff in the State's offices, nor do
we question that the offices were organized in a logical manner.
However, the provision for 75% FFP for support staff to SPMP's is
specifically limited by the regulations and Manual and the State must
demonstrate how the staff in its offices provided "immediate" and
"direct" support to the SPMP's.

The functions of the CRC's, as explicated in a position description of
an incumbent /13/ and by other explanations by the State, provides
additional support for our conclusion that the CRC's do not qualify as
SPMP support staff.  The State described the CRC's as
"paraprofessionals" who were trained by the physician administrators and
nurse consultants to "perform(25) the more routine aspects of medical
eligibility and case management." State's Opening Brief, p. 8.  The
"paraprofessional" nature of their work is corroborated by the position
description submitted by the State, which describes in extensive detail
the case management and eligibility determination functions of the
position. /14/ See State's Attachment 17-B, esp.  attached pp. 1-6.  The
case records coordinator summarized her job as follows:

   Under prescribed parameters and criteria, I review and monitor all
incoming documents, correspondence, telephone child patients within this
assigned area (of three counties).  I determine need for further action
and perform accordingly.  The purpose and result of my work management
of all documents and personal contacts met in the performance of my
daily duties, to locate and service the crippled children of the state
of Michigan.

 

State's Attachment 17-B, item 16.

We find the duties of the duties of the CRC to be essentially
independent, as highlighted by the State's characterization of the
position as "paraprofessional." In response to the question, "Who
reviews or checks your work?," the CRC answered on the position
description, "It is reviewed by me." State's Attachment 17-B, item 20(
a).  In response to the question, "what happens when an error is
found?," the incumbent further answered that "(when) an error is found
it is reviewed by me." Id., item 21(a).

The State has provided no evidence that the CRC's received continuing
substantive supervision from SPMP's in the offices, nor that the CRC's
functions were related in an immediate and direct way to the completion
of the SPMP's work.

In California Department of Health Services, Decision No. 646, May 7,
1985, the Board considered a similar situation where California sought
SPMP support staff status for personnel of its Child Health Information
Claiming Unit (CHIC).  The Board rejected California's arguments:

   In the Agency's view, uncontradicted by the State, the work done by
CHIC was the routine claims processing functions such as routine error
identification,(26) maintenance of a file listing Medicaid providers,
general data collection, and flagging of claims that might require fee
adjustments or might indicate overutilization.  While these tasks were
helpful, and maybe even an essential first step, in identifying claims
and providers that a SPMP may later choose to examine further, they lack
the "immediate" and "direct" nexus that is required for 75% FFP.  These
functions were performed prior to the SPMPs' involvement in a SPMP
capacity.  The organizational chart submitted by the State implies
through the use of arrows that there was some sort of direct association
between the employees and the SPMP.  But it does not indicate that the
specific work assignments were initiated by the SPMP in an SPMP role and
that the SPMP directly supervised the employee in the work performed.
To use a lesser standard would lead to the conclusion that almost any
function performed by an employee of the State Medicaid agency would
qualify for 75% FFP, and the limited exception to the routine 50% FFP
for administrative expenditures would be rendered meaningless.

Id., p. 5 (emphasis added).  We actually find Michigan's arguments less
convincing than we did California's because, in the present case, the
CRC's work was not preliminary to the work of the SPMP's, but rather
appeared to be entirely independent of the functions of the SPMP's.
/15/


VII.  Regional Office Clerks

The clerical staff of the regional offices provided general support for
the regional offices.  The State submitted:

   The staff qualify as direct support by the nature of the functions
that they perform.  They handle the mail (which is voluminous), answer
phones, type correspondence, pull and file cases, and manage outgoing
mailings.  These duties support all of the regional office staff
including especially the health professionals and case records
coordinators.

State's Opening Brief, p. 8.

(27) We conclude that the regional office clerks do not qualify as
support staff to SPMP's.  First, as we also concluded above with regard
to the Case Records Coordinators, there is no evidence of direct support
to any particular SPMP in the office.  A general "pool" of clerical
worker performing general office duties does not fulfill the definition
of support staff to SPMP.  The Manual clearly requires a "direct" and
"immediate" relationship between the SPMP and particular support
personnel.  (See our discussion above on pp. 22-24.) As with the Case
Records Coordinators, the State never attempted to explain how each of
the clerical staff supported in a direct and immediate way the work of
one or more identifiable SPMP's.

One factor which we find significant is that the Agency has already
granted support staff status to the secretaries who worked directly for
the physician administrators and SPMP consultants.  The clerical staff
in the offices appears to be a separate group who by their nature
provided generalized services and thus did not provide "direct" and
"immediate" support to the SPMP's.

The second flaw in the State's arguments regarding the clerical staff
was that many of those whom the staff supported were not SPMP's.  In
fact, the only instance we could find in which a clerical staff member
appeared to provide direct support to some particular group of personnel
was for the Case Records Coordinators, whom the State argued were
support staff themselves, rather than SPMP's. See State's Attachment
17-C, items 24, 27.

The State appeared to argue that, although the regional office clerks
supported other personnel whom the State claimed to be support staff
themselves, the clerks whould still be considered support staff to
SPMP's since the "functional relationship is direct" to the eventual
support of the SPMP's.  State's Supplementary Material of July 17, 1986,
p. 10 (emphasis in original).  First, insofar as the clerks supported
the Case Records Coordinators and the Handicapper Children's
Representatives, we have elsewhere in this decision concluded that these
other positions were not support staff to SPMP's so we must reject this
part of the State's argument.

Second, insofar as the clerks supported personnel properly considered
support staff to SPMP's (such as the secretaries who worked directly for
the specialist consultants), we conclude that such an indirect line of
support to an SPMP is by its nature not "direct" and "immediate" support
of an SPMP.

(28) The State cited Oregon Department of Human Resources, Decision No.
729, March 20, 1986, for the proposition that personnel could be
considered support staff even if they supported other personnel who
themselves were support staff to SPMP's.  The case does not stand for
the proposition cited.  Rather, in Oregon, the Board in essence
concluded that the existence of a non-SPMP supervisor did not preclude a
finding that clerical staff provided the type of direct and immediate
support to SPMP's that qualified for 75% FFP.  Id., pp. 31-32.  The
Board then remanded the matter to determine what portion of the
personnel costs for word processors, secretaries, and clerical
specialists were allowable at 75%.

In the present case, for those situations in which the clerks allegedly
supported a person who was support staff itself, the State made no
allegation that there was simultaneous support to a particular SPMP.
The State here has only alleged general support from the regional office
clerks to the other personnel in the office.

VIII. Handicapper Children's Representatives

According to the State, the "prime responsibility" of the Handicapper
Children's Representatives was to conduct the interview of applicants
for program benefits.  State's Opening Brief, p. 9.  When appropriate,
the Representatives will refer cases to the SPMP consultants in the
offices for "appropriate follow through," State's Attachment 17-D, item
17(2), presumably as an immediate follow-up to the application
interview.  The Representatives also appeared to provide a miscellany of
functions other than the application interview;  the PD listed 19
particular functions performed in the position.  State's Attachment
17-D, item 17.  The State described broadly the purpose of the position
to "act as the program's eyes and ears in relating to the families and
children the program serves." State's Opening Brief, p. 9.

Our major reason for rejecting the State's claim that the
Representatives were support staff to SPMP's is again that the State was
unable to articulate the particular SPMP or group of SPMP's the
Representatives allegedly supported.  On page 25 of its reply brief, the
State submitted that "these positions perform functions supportive of
the SPMP team" (third paragraph), that they "report to (Regional Office)
(Administrators)," and that they are "obviously functional extensions of
the medical social work consultants." (Fourth paragraph).  /16/


(29) The State provided no further explanation of how the
Representatives provided direct and immediate support to any of these
positions, despite a specific question on this subject from the Board.
See question 7 of Board's March 27, 1986 letter;  Tape of April 30, 1986
Telephone Conference Call.

The lack of direct and immediate support to the SPMP's in the office is
explained for us, as with the Case Records Coordinators discussed above,
by the essentially independent duties of the Representatives.  The
Representatives appeared to provide "support" to the program only in the
abstract sense of supporting the efforts of the whole program.  As we
concluded above with regard to the Case Records Coordinators, for the
Board to accept the State's argument that such positions are SPMP
support staff would render meaningless the regulations's and Manual's
clear limitations in defining what personnel qualify for enhanced
reimbursement.  See discussion above on pp. 22-26.  A state could always
maintain that some position supports the SPMP's of an office because the
efforts of the position benefit the functioning of an office as a whole.

The State relied in its arguments upon West Virginia Department of
Welfare, Decision No. 372, December 30, 1982, pp. 10-11, in which the
Board found support staff status for "Social Service Worker I"
positions.  The State argued that the functions of the Social Service
Worker I positions were similar to the Handicapper Children's
Representatives in this case, in that both "(interacted) directly with
clients in gathering medical information and (interacted) with local
medical service providers." State's Reply Brief, p. 26.

However, we find that West Virginia is not precedent for the present
appeal because of the procedural posture in that case.  In West
Virginia, the Agency specifically conceded that the Social Service
Worker I position would qualify as support staff.  As the State has
recognized, the Board in its decision only "described generally" the
functions of the Social Service Worker I positions, id., p. 26, and did
not independently analyze whether these positions should be considered
support staff, since this was admitted by the Agency.  In the present
appeal, by contract, the Agency has contested the categorization of
Handicapper Children's Representatives as support staff and has provided
strong arguments in support of its position.

IX. An Additional Argument of the State

The State argued that the Agency was being inconsistent in the
disallowance action which led to this appeal, since the Agency had
approved 75% reimbursement for all personnel in the(30) Crippled
Children's program regional offices for the period 1973-1975.  See
State's Opening Brief, pp. 1-2;  Reply Brief, pp. 4-7;  State's
Attachment 16, esp. p. 7.

We conclude that HCFA's determination regarding the Crippled Children's
program in 1973-1975 should not affect our analysis. The Manual
provisions we have relied upon here were issued in July 1975.  Even
assuming that HCFA was applying similar regulations and guidelines in
the review of the program in 1982-1984 as it was in 1973-1975, the
record does not demonstrate that the interrelationship of the particular
positions and their functions in the program were identical for the two
periods.  The first Regional Office Administrator position was only
created in 1979, see State's Reply Brief, p. 6, so the set-up of the
offices could not have been identical.  The State also submitted that
"the responsibilities performed by the (program in the 1980's) are
essentially the same as in the early 1970's." State's Reply Brief, p.
5.  Even so, this does not establish that all the personnel working in
the regional offices responsible for administration of the program were
SPMP or support.

In any event, based on a comprehensive record concerning the positions
at issue, we have applied the regulations and Manual provisions which
govern 75% reimbursement and have determined that the positions do not
qualify for enhanced reimbursement.  The State has not demonstrated as a
matter of law why we should decide to the contrary simply because the
Agency may have permitted 75% reimbursement for the regional offices ten
years earlier.

CONCLUSION

For the foregoing reasons, we uphold the Agency's disallowance in full.
        /1/ In paragraphs (1), (3), (4), (5) and (6), section 1903(a)
sets the rate of FFP for other types of expenditures for the Medicaid
program.         /2/ Regulations also repeat the statute's provision of
75% FFP for skilled professional medical personnel and support staff to
such personnel and the provision of 50% FFP for other general costs.
See (respectively) 42 CFR 432.50(b)(1), 42 CFR 433.15(b)(5);  42 CFR
432.50(b)(6), 42 CFR 433.15(b)(7).         /3/ The State also appeared
to initially claim SPMP status for an Office Manager in the Grand Rapids
regional office (who was replaced during the period in dispute by one of
the Regional Office Administrators referred to above), but the State
clarified, during the course of the appeal, that it only claimed support
staff status for this individual.  See Tape of April 30, 1986 Telephone
Conference Call.         /4/ Grand Rapids was one of the offices for
which the incumbent was hired directly to the Regional Office
Administrator position which required a bachelor's degree.  /5/ The
        Agency objected during the telephone conference call that the
duties of this Administrator may not be representative of those in the
other four regional offices.  The Agency's objection may be well-founded
insofar as the State would logically choose an incumbent whose
qualifications and job duties might be more professional and
medical-related than those in other regions. However, since we uphold
the disallowance in this part of the decision based on the assumption
that this Administrator was representative, we do not consider whether
the Administrator who participated in the conference call was in fact
more highly qualified than those in the other regions.  /6/ The
        incumbent in the Grand Rapids office had previously worked for
the same office as a vision consultant, an SPMP position which
apparently called for the incumbent's particular graduate training. The
State did not argue that the training was a prerequisite for the work as
a Regional Office Administrator.  See Tape of April 30, 1986 Telephone
Conference Call.         /7/ The Medical Assistance Manual provides,
"State manuals of job classifications are (a secondary) means for
substantiating that a position is normal to the medical care field."
Part 2-41-20(B)(2)(b). The State did not present any such manual to the
Board nor did the State claim that a State manual explained the job
classifications listed on the PD's in the record of this appeal.
/8/ The State also mentioned during the telephone conference call that
the State "believed" the Regional Office Administrators who were
upgraded from Office Managers were considered to be "professional" by
the State Civil Service Commission since they were classified with the
designation "VI" or "VII" on the PD's.  (One of the incumbents was
classified as "Department Supervisor" VI or VII (the copy is difficult
to read) and the other as "Department Supervisor VII").  As we also
discussed above, the significance of this alleged fact is called into
question by the fact that the PD's are entirely inconsistent in this
labeling:  two of the other Regional Office Administrators are labeled
"Public Health Administrator 12" and the other is labeled "Department
Analyst VII." Furthermore, the written record presented by the State
provides no corroboration that the State Civil Service Commission
attached special significance to the symbols "VI" and "VII" on the PD's,
despite the fact that the record includes extensive documentation
explaining the upgrade of positions by the State Civil Service
Commission.  See State's Attachments III-VIII to its June 6, 1986
submission to Board.         /9/ The State presented documentation to
verify when during the period in dispute the Office Managers in the
Marquette and Pontiac regional offices were upgraded to Regional Office
Administrator status.  Since we conclude that the Agency's disallowance
pertaining to both the Office Managers and the Regional Office
Administrators should be upheld, we do not decide when the upgrading
specifically occurred.         /10/ One of the positions which the State
claims that the CRC's support is the Regional Office Administrator,
which we have concluded above was not an SPMP.  While this may weaken
the State's claim of support staff status for the CRC's we nonetheless
consider the State's arguments that the CRC's are support staff to the
other personnel in the regional offices who are SPMP's and conclude on
this basis that we would uphold the Agency's determination that CRC's
are not eligible for 75% reimbursement.  /11/ The Manual goes on to
        state a requirement that support staff "be supervised by" SPMP.
The importance of a supervisory relationship was downplayed in Action
Transmittal SRS-AT-76-66 (April 20, 1976) and our determinations here
are not based on the existence of a supervisory relationship in the
typical sense.         /12/ Of course, if a state were able to document
that a part of a person's duties were in support of SPMP's and another
part of his other duties were not, the State would be entitled to
enhanced reimbursement on that basis.  See Manual, part
2-41-20(B)(2)(d).         /13/ The State provided a position description
of one incumbent for each of the CRC, clerical staff, and Handicapper
Children's Representative positions.  See State's Attachments 17-B,
17-C, and 17-D.  During the April 30, 1986 telephone conference call,
both parties stipulated that the Board could consider the position
descriptions as representative for each of the three positions.
/14/ According to the State, the eligibility determination functions of
the CRC's are not applicable for the "Title XIX clients" (which are the
only relevant clients for our purposes), since these clients are
automatically eligible for benefits.  State's Opening Brief, p. 8.
/15/ Furthermore, the functional flow charts for the regional offices of
the Michigan Crippled Children's program do not demonstrate to us any
direct association between the work of the CRC's and the duties of any
particular SPMP.  See Agency's Ex. A.         /16/ We have of course
concluded above that the Regional Office Administrators were not SPMP's.

APRIL 25, 1987