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CASE | DECISION | JUDGE | FOOTNOTES

Department of Health and Human Services
DEPARTMENTAL APPEALS BOARD
Civil Remedies Division
IN THE CASE OF  


SUBJECT:

Good Samaritan Center,

Petitioner,

DATE: March 21, 2002
                                          
             - v -

 

Centers for Medicare & Medicaid Services

 

Docket No.C-99-166
Decision No. CR884
DECISION
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DECISION

I sustain the determination of the Centers for Medicare & Medicaid Services (CMS) (1) to impose a Civil Money Penalty (CMP) against Petitioner, Good Samaritan Center, for failure to comply substantially with federal requirements governing participation of long-term care facilities in Medicare and State Medicaid programs. The CMP of $3,050.00 per day, from September 13, 1998 through September 19, 1998, is based on a finding of immediate jeopardy.

I. Background

This case came before me pursuant to a request for hearing filed by Petitioner, Good Samaritan Center, on November 25, 1998, in accordance with section 1128A(c)(2) of the Social Security Act (Act) and 42 C.F.R. �� 488.408(g), 498.40.

On October 1, 1998, CMS informed Petitioner that, based on a survey conducted on September 14 - 21, 1998, CMS was imposing selected remedies against Petitioner due to its failure to be in substantial compliance with the applicable federal requirements for nursing home participants. CMS stated that it concurred with the State recommendation and was imposing the following remedies:

  • Termination of the provider agreement effective October 17, 1998. (2)


  • A civil money penalty in the amount of $3,050.00 per day effective September 13, 1998. CMS Ex. 1.

The parties have agreed that there are no material issues of fact in controversy and that this case may be disposed of by way of summary judgment without the need for an in- person hearing. CMS proposed 12 exhibits (CMS Exs. 1A - 12A). These have been admitted into the record without objection. Petitioner proffered 16 sixteen documentary exhibits (P. Exs. 1A - 16P). These exhibits were admitted into the record without objection. Petitioner also proferred a videotape exhibit, which I designate as P. Video Ex. 1. This exhibit was offered and admitted into the record without objection. A written transcript of the videotape appears in the record as P. Ex. 1A. Each party submitted written briefs and response briefs in support of their respective contentions.

Based on the affidavits, the documentary and demonstrative evidence, the written arguments of the parties, and the applicable law and regulations, I find that, from September 13, 1998 through September 19, 1998, Petitioner was not in substantial compliance with Medicare participation requirements and that this noncompliance was at the immediate jeopardy level.

II. Applicable Law and Regulations

Petitioner is considered a long-term care facility under the Act and regulations promulgated by the Secretary of the U.S. Department of Health and Human Services (HHS). The statutory and regulatory requirements for participation by a long-term care facility are found at sections 1819 and 1919 of the Act, and at 42 C.F.R. Part 483.

Sections 1819 and 1919 of the Act invest the Secretary of HHS with authority to impose remedies of CMPs and denial of payment for new admissions against a long-term care facility for failure to comply substantially with participation requirements.

Pursuant to the Act, the Secretary of HHS has delegated to CMS and the States the authority to impose remedies against a long-term care facility that is not complying substantially with federal participation requirements. The applicable regulations at 42 C.F.R. Part 488 provide that facilities which participate in Medicare may be surveyed on behalf of CMS by State survey agencies in order to ascertain whether the facilities are complying with participation requirements. 42 C.F.R �� 488.10 - 488.28. The regulations contain special survey conditions for long-term care facilities. 42 C.F.R. �� 488.300 - 488.335. Under Part 488, a State or CMS may impose a CMP against a long-term care facility where a State Survey Agency ascertains that the facility is not complying substantially with participation requirements. 42 C.F.R. �� 488.406, 488.408, and 488.430. The penalty may start accruing as early as the date that the facility was first out of compliance until the date substantial compliance is achieved or the provider agreement is terminated.

The regulations specify that a civil money penalty that is imposed against a facility will fall into one of two broad ranges of penalties. 42 C.F.R. �� 488.408, 488.438. The upper range of civil money penalties, of from $3,050 per day to $10,000 per day, is reserved for deficiencies that constitute immediate jeopardy to a facility's residents, and, in some circumstances, for repeated deficiencies. 42 C.F.R. � 488.438(a)(1) and (d)(2). The lower range of civil money penalties, of from $50 per day to $3,000 per day, is reserved for deficiencies that do not constitute immediate jeopardy, but either cause actual harm to residents, or cause no actual harm, but have the potential for causing more than minimal harm. 42 C.F.R. � 488.438(a)(2).

The regulations define the term "substantial compliance" to mean:

[A] level of compliance with the requirements of participation such that any identified deficiencies pose no greater risk to resident health or safety than the potential for causing minimal harm.

42 C.F.R. � 488.301.

"Immediate jeopardy" is defined to mean:

[A] situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. (3)

Id.

In determining the amount of the CMP, the following factors specified at 42 C.F.R. � 488.438(f) must be considered:

1. The facility's history of non-compliance, including repeated deficiencies.

2. The facility's financial condition.

3. The seriousness of the deficiencies as set forth at 42 C.F.R. � 488.404.

4. The facility's degree of culpability.

In a CMP case, CMS must make a prima facie case that the facility has failed to comply substantially with participation requirements. To prevail, a long-term care facility must overcome CMS's showing by a preponderance of the evidence. Hillman Rehabilitation Center, DAB No. 1611 (1997).

The Act and regulations make a hearing available before an administrative law judge to a long-term facility against whom CMS has determined to impose a CMP. Act, section 1128A(c)(2); 42 C.F.R. �� 488.408(g), 498.3(b)(12) and (13). The hearing before an administrative law judge is a de novo proceeding. Anesthesiologists Affiliated, et al, DAB CR65 (1990), aff'd 941 F2d. 678 (8th Cir. 1991).

III. Issues, findings of fact and conclusions of law

A. Issues

1. Whether the facility was complying substantially with federal participation requirements on the dates CMS determined to impose a CMP.

2. Whether CMS's determination of immediate jeopardy is clearly erroneous.

3. Whether the amount of the penalty imposed by CMS is reasonable, if non-compliance is established.

B. Findings of fact and conclusions of law

I make findings of fact and conclusions of law (Findings) to support my decision in this case. I set forth each Finding below in italics as a separately numbered heading followed by a discussion of these Findings.

1. The facility was not in substantial compliance with federal participation requirements from September 13, 1998 through September 19, 1998.

2. The facility failed to provide Residents 1 and 2 with an environment free of accident hazards by exposing them to risk of entrapment. Petitioner's lack of intervention allowed the residents to become entrapped in side rails, putting them at risk for strangulation, chest compression, and death. This constituted immediate jeopardy.

The survey report listed an alleged deficiency at Tag 323 at the immediate jeopardy level, citing 42 C.F.R. � 483.25(h)(1). CMS Ex. 1A. That regulation, entitled "Quality of care," provides --

Accidents. The facility must ensure that-- (1) The resident environment remains as free of accident hazards as is possible.

42 C.F.R. � 483.25(h)(1).

The survey report stated the findings as follows--

A review of the facility's clinical records revealed that three of its staff (2 nurses and a Certified Nursing Assistant (CNA) [sic] had documented that at approximately 2:10 a.m. on 9/13/98, Resident #1 was found in her room on the floor. The resident was described in facility documentation as having her head and neck between the mattress and side rail which was affixed in the up position on the bed. Interviews with the CNA who first found the resident, as well as the two nurses who responded to her calls that the resident appeared to be choking, confirmed that the resident was in a sitting position on the floor when discovered, with her head laying on the bed and her neck against the bottom rail of the side rail . . . The distance between the side rail and the mattress was approximately 4 1/2 inches, and the mattress was soft, and yielding to pressure . . . .

A tour of the facility on 9/16/98, revealed that there were 84 beds of similar construction in the facility in which the distance between the side rails and the mattress measured 4 1/2 inches.

Interview with the administrator on 9/21/98 revealed that, on 9/18/98, Resident #2 was found in his room with his neck between the side rail and the mattress. The administrator confirmed that the bed "was the same configuration" as the beds in which the space between the mattress and the side rail had previously been identified with the space between the mattress and side rails. He related that this mattress was one of the new ones . . . which had a 4 � inch gap between the mattress and the quarter rail when it was affixed in the up position.

CMS Ex. 1A.

A facility must ensure that the resident environment remains as free of accidents as is possible. 42 C.F.R. � 483.25(h)(1). Gaps between side rails and mattresses pose a real risk of harm, injury, or even death to residents in nursing homes. These risks are unequivocally real, and not merely imagined. In Wellington Specialty Care & Rehabilitation Center, DAB CR548 (1998), it was stated that--

[S]ide rails can be dangerous to residents of long term care facilities. There exists a risk that some residents under certain circumstances may suffer injuries from side rails . . . on occasion, individuals have become wedged in the gaps between side rails, resulting in injuries or death to those individuals . . . The dangers posed by side rails impose on long-term care facilities a duty to assess and address the risk of using side rails.

Id. at 9.

In the same decision, the ALJ went on to say that--

On August 21, 1995, the Food and Drug Administration (FDA) sent an "Alert" to hospitals and long term care facilities which warned them of the dangers that side rails posed . . . This Alert stated that since January 1990, the FDA had received 102 reports of incidents involving entrapment of individuals in hospital bed side rails . . . The FDA noted that it had received reports of 68 deaths, 22 injuries, and 12 entrapments without injuries occurring in hospitals, long-term care facilities, and private homes.

Id. at 9. See also CMS Ex. 11A.

Petitioner claims that it purchased the beds from one manufacturer and the mattresses from a different manufacturer. P. Renewed Motion at 2. When these two were used together there was a 4.5 inch gap between the mattress and the side rail. Although a 4.5 inch gap might not be large enough for an average person to fit through, the yield of the mattress will allow a resident to slide more easily between the mattress and side rail. In this particular case, the situation was aggravated because of the soft, compressible nature of the mattress being used by the facility. (4) That is not to say that it was wrong to employ a soft, compressible mattress, but that precautions should have been taken by the facility to reduce the gap created by the bed and mattress configuration with the added gravamen of the compressibility of the mattress.

Petitioner argues that the excerpt from the American Journal of Public Health submitted as P. Ex. 6F, contradicts the conclusions arrived at by CMS. Petitioner relies on that portion of the journal that states, "Insufficient information was available to evaluate the potential role in side-rail entrapment of decreased motor control, cloth restraints, medication use, type of side rail and poor mattress fit."

Petitioner overlooks, however, more significant aspects of that journal report. For example, it was noted that the majority of side rail entrapment victims were 65 years or older, and over half were 85 years or older. Females outnumbered males. Thus, it was concluded that despite the limitations in the statistical factors weighed, adverse events reports can suggest a profile of patients at risk for side rail entrapment. These potential risk factors include advanced age, female sex, low body weight, and cognitive impairment. Given this risk profile, it is not surprising that the majority of entrapments occur in nursing homes. P. Ex. 6F at 2. A final note of advice in the report cited by Petitioner suggests that the number of adverse events due to side-rail entrapment can be decreased if user facilities take the following precautions:

1. Inspect hospital bed frames, side-rails, and mattresses regularly for potential locations for entrapment.

2. Use compatible side-rails and mattresses to prevent gaps in which a patient could become entrapped. Check with manufacturers to verify compatibility of components purchased separately.

3. Verify that side-rails have been installed according to the manufacturer's instructions.

4. Use additional safety measures (e.g., side-rail protective barriers) for high risk patients.

5. Develop profiles of patients at increased risk of entrapment.

Petitioner has not come forward with documented evidence to show that they implemented any of the suggested precautionary measures.

Resident 1 is described as a 90 year-old female with a history of seizures and coronary artery disease, who was weak from a recent hospitalization. Her assessment revealed that she was at risk for falls, and could not ambulate without assistance. Additionally, the clinical record showed that her bed rails were to be left in the down position, yet the one- fourth rails were left in the up position at the head of the bed, at the resident's request, so that she could position herself. CMS Ex. 6A at 15; P. Ex. 2B at 3. According to the literature submitted by Petitioner, Resident 1 fit the profile of those most at risk for entrapment. Nonetheless, the record is silent as to interventions deployed to create a safe environment for this very vulnerable elderly and frail resident. Inasmuch as Resident 1 wanted the rails in the up position, the facility could have used protective barriers, as suggested by the article it submitted from the American Journal of Public Health.

Because the facility failed to eliminate the gap between the side-rail and the mattress, Resident 1 was able to slide through the existing gap and became entrapped. Petitioner has provided forensic evidence that reveals that she died from pulmonary embolism, not from asphyxiation. P. Ex. 2B. The Coroner's report, however, does not attempt to explain how the entrapment may have contributed to the resident's death. She was found with bruises on her back and neck, and with a fractured rib, yet the Coroner did not address those findings to a meaningful degree in his report. Petitioner, of course, places much stock in the conclusion that Resident 1's death was due to embolism, and not asphyxiation. However, that finding does not lay the matter of the facility's deficient practice to rest. It is not essential to CMS's case that a causal relationship be established between the resident's death and the entrapment. It suffices to show that the deficiency poses a risk that rises to the level of a likelihood that serious injury, harm, impairment or death may occur. Fairfax Nursing Home, Inc., DAB No. 1794 (2001), at 13. Consequently, although the facts of this case reveal that the cause of the resident's death was other than the entrapment, there is sufficient evidence to show that the facility failed to develop and implement an effective system to assure that the environment remained as free of hazards as possible to prevent accidents. This failure constituted an immediate jeopardy to the health and well being of Resident 1, in particular, and other residents in the facility, in general.

Specifically, on September 13, 1998, at 2:00 a.m., Tonya Fenwick, a nursing assistant, called Todd Franklin, LPN supervisor, for help, because she had found that Resident 1 "was choking." Deposition of Todd Franklin, P. Ex. 1A at 1, 2. Mr. Franklin stated in his deposition that the resident fell to the window side of her bed and not the door side. Thus, Ms. Fenwick saw the back of the resident's head at an angle that gave the appearance that she was choking. P. Ex. 1A at 4. From this, Petitioner concludes that the basis for the deficiency is this mistaken impression by the nursing assistant. P. Renewed Motion at 3. However, the information to the effect that Resident 1 was found with her head between the mattress and side-rails was provided by facility staff. Both LPN Christine Kennedy and LPN Supervisor Todd Franklin, furnished reports contemporaneous with the incident reflecting that the resident's neck was resting between the mattress and side-rails. CMS Exs. 2A, 3A at 1. This same account of the incident was also documented by the facility on September 13, 1998. CMS Ex. 4A at 1.

Subsequently, in his deposition of June 25, 1999, Mr. Franklin, testified that Resident 1 had a bruise on her back as well as a bruise on her neck, which he described as a "small indentation." Since the lesion on the resident's back was, in his opinion, a blunt bruise, and not a scrape, he concluded that she must have been standing, and fell backwards against the bed. I am not persuaded by such creative reconstruction of the events. Mr. Franklin's theory does not explain how the resident could fall backwards and wind up with her head between the mattress and side-rail. Obviously, the resident's head could not go through the rail, nor was there evidence of trauma to the back of her head. Additionally, if the trauma to her back was in fact caused by falling backwards against the side-rail, Mr. Franklin's theory does not explain why there is no evidence of a scrape after Resident 1 hit her back with the rail, rubbing against it on the way down to the floor. Moreover, this theory would have me believe that the resident ricocheted off the floor and, on the way up again, managed to fit her head between the mattress and side-rail. Furthermore, I do not recognize Mr. Franklin as an expert in reconstruction of traumatic injuries so as to be convinced that the injury to the resident's back could not have occurred as a result of falling through the gap between her bed and side-rail.

Petitioner also relied on the depositions of lead surveyor Daniel Dabney and LPN supervisor, Todd Franklin, in support of its argument that even if a resident were caught between the mattress and side-rail, entrapment would be unlikely. P. Renewed Motion at 6. In this regard, Petitioner refers to Mr. Dabney's testimony in which he stated that he, along with other surveyors and facility staff ran a demonstration in order to test the entrapment potential of the side-rails in question. Mr. Dabney specifically stated that his neck was the largest in the group, and that he easily slid under the rail by scooting down. P. Ex. 3C at 24, 28, 29, and 30. Mr. Franklin also demonstrated how he could easily slide through the space between the mattress and side-rail. He noted that, "[i]t's impossible to do, to get trapped. I mean, if you slide you are not going to get trapped because you slide right through." P. Ex. 1A at 8.

Those demonstrations have no probative value in my reaching a conclusion as to the risks posed by the side-rail gaps in Petitioner's facility. For example, Mr. Dabney stated that he did not get caught in the side-rail because he scooted down, that is, he slid down swiftly to avoid entrapment. P. Ex. 3C at 24. Likewise, Mr. Franklin avoided entrapment by his conscious effort to "slide through." The ability of vigorous, able bodied, healthy individuals to avoid entrapment is not to compare with the ability of frail, elderly individuals, whose health is, physically and mentally, severely compromised. I cannot conceive Resident 1 making a deliberate scooting effort or sliding maneuver to avoid entrapment. Moreover, the demonstrations reinforced the finding that a significant gap existed between the bed and side-rails in Petitioner's facility. That gap posed a risk, likely to cause serious injury, harm, impairment, or death to a resident.

On September 14, 1998, the day following the incident involving Resident 1, the surveyors made the facility aware of the risks associated with potential entrapment in the gaps between the mattress and side-rails. Nonetheless, the facility took no steps to reduce the gap in order to protect other residents. CMS Ex. 6A at 4. As a result of the facility's failure to implement appropriate interventions, Resident 2 became entrapped on September 18, 1998. The interdisciplinary progress notes reveal that at 9:30 p.m. on September 18, 1998, Resident 2 called for help when he became caught between his mattress and the side-rail. When asked by the nurse who went to his rescue whether he could breath, he responded, "yes, for now." CMS Ex. 5A. Resident 2 continued to hold his head up with his hands while the nurse went for more help to move him from his entrapped position. Id. When the nurse returned she again asked Resident 2 whether he could still breath, and he responded, "yes, but I can't hold myself up much longer." Id. With the help of another staff member, the first nurse was able to free the resident. Id. Afterwards Resident 2 complained of shoulder pain. Id.

Petitioner argues that emphasis should be laid, not on what the progress notes say, but, rather, on what they do not say. In response to its own rhetoric, Petitioner fills the blanks with a host of assertions that fail to address the fact that Resident 2 fell from his bed, and became entrapped in the side-rail. P. Renewed Motion at 8. He was incapable of scooting or sliding his body so as to avoid entrapment. Consequently, he was caught with his head between the bed and side-rail. He was trapped because he could not extricate himself, and had to call for help. He held his head up with his hands to avoid airway compromise. When asked for a second time whether he could still breathe, he answered that he could, for the time being, but could not hold on much longer. CMS Ex. 5A. The message was clear; if his arms were to give out and he could no longer hold his head up, the rail would impede his breathing. I could infer no other conclusion. It is simple. The resident fell from his bed and was caught between the bed and side-rail. He could not free himself, so he cried for help. He held his head up with his hands in order to be able to breathe. His responses denote desperation, because he could hold on without compromising his ability to breathe for a limited time only. The jeopardy to his health and well-being at that moment was real and imminent, and is not to be taken lightly or ignored. Petitioner contends that the resident used his hands to hold himself up for fear of falling, and that his chin was not touching the rail. P. Renewed Motion at 8. That interpretation does not do justice to the dialogue between the nurse and the resident found in the progress notes. His message was unequivocal; he was able to breathe as long as he could continue to hold himself up. It is also obvious that his chin was not touching the rail because he was holding himself up.

I find that Petitioner's noncompliance was likely to cause, serious injury, harm, impairment, or death to Resident 2.

3. CMS's finding of immediate jeopardy was not clearly erroneous.

In view of the foregoing discussion, it is my finding that CMS has established a prima facie case that Petitioner was not in substantial compliance with federal requirements for nursing homes participating in the Medicare and Medicaid programs. Petitioner, on the other hand, has not overcome CMS's showing by a preponderance of the evidence. Furthermore, I sustain CMS's finding that Petitioner's level of non-compliance constitutes immediate jeopardy.

Petitioner's contentions that Resident 1's death is attributable to a cause, other than side-rail entrapment, and that Resident 2 was never unable to breathe, are unavailing. It is well settled that a finding of immediate jeopardy does not require "a finding of present harm, but also encompasses a situation that is [likely to cause] harm." Hermina Traeye Memorial Nursing Home, DAB No. 1810 (2002).

Thus, it was not unreasonable for CMS to conclude that in a facility of 84 beds of similar construction to the ones that caused the entrapment of Residents 1 and 2, that others, in addition to those two, were likely to suffer serious injury, harm, impairment, or death.

Resident 1 suffered a bruise to the neck, which Mr. Franklin euphemistically described as a mere "indentation," such as one may experience when resting a hand or arm on the surface of a desk, even without exerting pressure. P. Ex. 1A at 4, 5. However, others described the mark as being a bruise on the center of the neck, that is, closer to the throat, than Mr. Franklin would have us believe. CMS Ex. 2A; CMS Ex. 3A at 1. I infer that the indentation, with bruising to Resident 1's neck, was caused by the side-rail. It was not the slight, innocuous indentation described by Mr. Franklin. Moreover, from the time of the Resident's fall until she was found by the facility staff, the mark on her neck did not disappear. Thus, CMS was justified in finding that Petitioner's bed and side-rail configuration was very hazardous in-so-far as it was likely that residents could fall through the gap and suffer serious harm, including death. The 4.5 inch gap grew to 6 or 7 inches because of the mattress's compressibility. That gap was large enough for a resident to fall into, and small enough for residents to become entrapped. This safety hazard placed Petitioner's residents in immediate danger. Such danger, however, is not limited to asphyxiation, but could also result in fractures or other injuries. CMS Ex. 6A at 3, 4.

Not only was Petitioner aware of the side-rail gaps and the risk they posed for its residents before the entrapment incident of September 13, 1998, but it did nothing to correct the dangerous situation until after a second resident was trapped on September 18, 1998.

Ms. Donna Demaree, Regional Program Manager for the Kentucky Cabinet for Health Services (CHS), stated in her affidavit that when the complaint survey began on September 14, 1998, the facility's staff was advised that Kentucky CHS was investigating whether Resident 1 either asphyxiated or "could have asphyxiated" after getting her neck caught between the mattress and side-rail. Additionally, as early as September 14, 1998, the surveyors and facility staff conducted demonstrations that showed it was physically possible for residents to get their neck into the gaps between the bed and side-rail. CMS Ex. 6A at 4.

Petitioner has attempted to play down the enormity of the danger to which it exposed its residents, but has failed to come forward with persuasive evidence or reasons to show that CMS's finding of immediate jeopardy is clearly erroneous.

I, therefore, conclude that Petitioner's residents were in immediate jeopardy from September 13, 1998 until September 19, 1998, when the facility's administrator, Bob Johnson, ordered that all quarter length side rails be placed in the down position. CMS Ex 6A at 8.

4. The amount of the penalty imposed by CMS is reasonable.

CMS imposed a $3,050.00 per day CMP for the period beginning September 13, 1998, and ending September 19, 1998. There is no issue as to the reasonableness of the daily amount of the penalty, inasmuch as $3,050.00 is the minimum that may be imposed by CMS where it is established that the participating facility has incurred a deficiency that reaches the level of immediate jeopardy. 42 C.F.R. � 488.438(a)(i).

IV. Conclusion

I conclude that CMS correctly determined that, beginning September 13, 1998 through September 19, 1998, Petitioner was not complying with federal participation requirements in the Medicare program at the immediate jeopardy level, and the imposition of a CMP of $3,050.00 per day is reasonable.

JUDGE
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José A. Anglada

Administrative Law Judge

FOOTNOTES
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. The Health Care Financing Administration has been renamed the Centers for Medicare & Medicaid Services (CMS). Reference to either name shall apply to both names.

2. Petitioner returned to substantial compliance on September 20, 1998. Therefore, the termination was not effectuated.

3. See also Beverly Health & Rehabilitation-Springhill, DAB CR553 (1998).

4. The mattress employed by the facility allowed for a gap of approximately 6 to 7 inches. P. Ex. 1A at 5.

CASE | DECISION | JUDGE | FOOTNOTES