Don’t Let Imposters Make You Their Target 

Release Date: April 20, 2006
Release Number: 1634-029

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JACKSON, Tenn. -- Every disaster has its share of scam artists trying to take advantage of people, but state and federal officials don’t want you to become a victim twice.

It may seem natural to trust everyone who offers help or seeks information at your door, but be wise. A little suspicion now may protect your money or your safety later.

Community relations teams, damage inspectors and a number of other official representatives from the Federal Emergency Management Agency, the state and the Small Business Administration do visit homes to meet with applicants, an essential part of recovery. But know who is at the door before you open it.

Heed the following tips:

Look for official IDs. All FEMA, SBA and state representatives carry a laminated photo ID. Ask to see it. If still unsure, call FEMA at 1-800-621-FEMA (3362) or TTY 1-800-462-7585 (for the speech- or hearing-impaired) to verify. Also look for official clothing, such as a FEMA shirt or jacket, but don’t let that be your only clue; look for the ID. Also, FEMA inspectors will provide their names and appointment times in advance. If you think a fraudulent inspector has approached you, call the Department of Homeland Security’s fraud hotline at 1-800-323-8603.

Never pay a fee. If someone asks for an inspection fee, application fee, processing fee, expediting fee or any other fee, close your checkbook. FEMA, SBA or state people will never ask you for money. The services they offer are free.

Only hire reputable contractors. When hiring workers to fix roofs, repaint homes or perform other damage repairs, insist on seeing proper operating licenses and proof of insurance. For major jobs, get written contracts showing total costs, and never pay that total in advance. Ask for a written guarantee and always pay by check. FEMA does not recommend certain contractors – if one says they work through FEMA, be suspicious. Call the Better Business Bureau or the Chamber of Commerce to check them out.

If a situation makes you feel uncomfortable, follow your instincts.

Last Modified: Thursday, 20-Apr-2006 15:39:50