Frequently Asked Questions on Applying for FEMA Assistance 

Release Date: December 12, 2006
Release Number: 1668-034

» More Information on Louisiana Severe Storms and Flooding

ALEXANDRIA, La. -- Louisiana residents living in Allen, Beauregard, Calcasieu, Caldwell, Franklin, Grant, Jefferson Davis, LaSalle, Madison, Morehouse, Natchitoches, Richland, Sabine, St. Helena, St. Landry, Vernon and Winn parishes who were affected by the severe storms and flooding that occurred between Oct. 16 and Nov. 8 may be eligible for Individual Assistance from the Department of Homeland Security's Federal Emergency Management Agency (FEMA). To be considered for such assistance, residents must first apply with FEMA.

How do I apply?
There are three ways to apply for disaster assistance. Residents can apply online at www.fema.gov or call 1-800-621-FEMA (3362), or TTY 1-800-462-7585 only for the speech or hearing impaired, or they may visit a local Disaster Recovery Center (DRC).

What kinds of assistance are available?
Individual Assistance can include grants to help pay for temporary housing, home repairs and other disaster-related expenses not covered by insurance or other aid programs. Grants do not have to be repaid. The U.S. Small Business Administration (SBA) offers low interest disaster loans to homeowners, renters, businesses of all sizes and private non-profit organizations to repair or replace damaged real estate and personal property. SBA also offers low interest working capital loans to be small businesses with working capital needs as a result of the disaster. The disaster loans cover uninsured or uncompensated losses and do not duplicate benefits of other agencies or organizations.

Is assistance available to help prevent future damage?
Yes, FEMA's Hazard Mitigation Grant Program (HMGP) provides grants to the State of Louisiana . Eligible applicants can receive this mitigation assistance through the State. FEMA defines mitigation as any action taken to prevent or reduce adverse effects from disasters. Methods that may reduce the risk for future flooding include elevating flood-prone homes and businesses, retrofitting buildings to minimize damage and reinforcing floodwall systems to protect critical facilities. If you are approved for an SBA disaster loan you may request an increase to your loan of up to 20% of your loan amount to pay for mitigation measures.

Am I eligible for Individual Assistance if I already have insurance?
You should apply for assistance even if you have insurance, because you may find that you are under-insured or have unmet needs after your insurance settlement. If you have not already contacted your insurance agent to file a claim, please do this as soon as possible. Failure to file a claim with your insurance company may affect your eligibility for assistance. Insurance is your main source for money to put your life back in order after a disaster. But there are many things that insurance does not cover, so disaster programs may be able to help. You should not wait for your insurance settlement to apply to SBA. SBA will process your application subject to your insurance settlement.

I have applied. What happens next?
After you apply, FEMA will mail a copy of the application to you and a copy of "Help After a Disaster: Applicant's Guide to the Individuals and Households Program," which will answer many of your questions. This useful publication explains how FEMA's disaster assistance program works; describes additional kinds of help you may qualify for from other federal, state and voluntary agencies; and gives you many important tips on how to best make all these programs work for you.

If your home or its contents are damaged and you do not have insurance, a FEMA inspector should contact you within 10 days after you apply to schedule a time to meet you at your damaged home. All inspectors carry photo ID that shows they are affiliated with the U.S. government.

Homeowners and renters who receive an SBA low interest disaster loan application should complete and return it to SBA, even if they are not sure if they need or want a loan. They will have plenty of time to decide once they know what assistance is available to them. If you do not fill out and return the SBA application, other disaster assistance may not be available. FEMA's temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, an applicant must complete and submit an SBA loan application to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses. Contact SBA (800) 659-2955 if you have any questions.

How can I check the status of my case?
Go to www.fema.gov or call the FEMA Helpline at 1-800-621-3362 (FEMA) or ( TTY) 1-800-462-7585 only for the hearing or speech impaired.

Do I have to be a legal U.S. resident to receive Individual Assistance?
Yes. To be eligible for cash assistance from FEMA you must be a U.S. citizen or a qualified alien. A qualified alien generally includes individuals who are lawful permanent residents (possessing an alien registration receipt card) or those with legal status due to asylum, refugee, parole (admission into the U.S. for humanitarian purposes), withholding of deportation, or domestic violence. Check with an immigration expert if you have questions about your legal status.

Is there any assistance available for undocumented immigrants?
You may apply for Individual Assistance on behalf of your child who is a U.S. citizen or a qualified alien. Or another adult household member may qualify for household assistance if he or she is a documented immigrant. You may also be eligible under many different programs run by state and local agencies and voluntary agencies for various types of cash assistance. An undocumented immigrant may be eligible for short-term, non-cash emergency aid provided by FEMA.

Those affected by the severe storms and flooding may register online at www.fema.gov or call FEMA's toll free registration number at 1-800-621-FEMA (3362) or (TTY) 1-800-462-7585 only for the hearing or speech impaired. Both numbers are operational between 8 a.m. and 6 p.m. Monday through Saturday.

Individuals may also visit a Disaster Recovery Center (DRC). Please call the registration hotline for available DRC locations in your area.

FEMA manages federal response and recovery efforts following any national incident, initiates mitigation activities and manages the National Flood Insurance Program. FEMA works closely with state and local emergency managers, law enforcement personnel, firefighters and other first responders. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

Last Modified: Wednesday, 13-Dec-2006 07:55:33