Information Concerning Cerro Grande Fire Assistance
Information Concerning Cerro Grande Fire Assistance Now Available to Public by Newsletter and E-mail
Release Date: January 16, 2001
Release Number: HQ-01-CG02
SANTA FE, N.M. -- Need general information concerning the Cerro Grande Fire Claims process? Do you need an answer to a tricky question about your personal claim? Or, would you like to submit a comment by e-mail?
Cerro Grande information is now available to the public by newsletter and e-mail. These new means of communications will be available to residents this coming week, according to Donald Erbach, director of the Office of Cerro Grande Fire Claims.
Erbach stated, "I am happy to announce that we have created a new periodic newsletter, "Horizons," covering a wide variety of specific topics that will be helpful to claimants.
In addition, Erbach said "Horizons" will be available at the service centers, pueblos, local public libraries and chambers of commerce.
The director said that, besides the newly-established e-mail address: cerrograndenewsletter@fema.gov, the Federal Emergency Management Agency (FEMA) website at http://www.fema.gov/cerrogrande is also available.
"Information concerning any aspect of the claims process," he said, may be obtained through the toll-free Cerro Grande Fire Assistance line at 1-888-748-1853."
Representatives at any of the five local Customer Service Centers are available for discussions with the public, as well as assisting their individual Notice of Loss claim forms, Erbach added.
The Customer Service Centers, which operate from 9 a.m. to 6 p.m., Monday through Friday, and from 9 a.m. to 12 noon Saturdays, are located at: IT Building, 235 Central Park Square, Los Alamos; Johnson Control Building, 1027 N. Railroad Ave., Espanola; Santa Clara Pueblo, Behind Health Clinic; White Rock, 134 State Road #4; San Ildefonso Pueblo, TEWA Visitors Center.
Last Modified: Tuesday, 30-Dec-2003 13:12:12