IDES Offices and Illinois workNet Centers


			Rod R. Blagojevich, Governor

Services & Info

Office Locator

IDES Offices and Illinois workNet Centers

Because of high call volumes, you may need to visit your local office in person in order to speak directly to a member of the staff.

Mondays are the busiest days at IDES; it's recommended that - if necessary - you arrange for a visit Tuesday - Friday. Regular office hours are 8:30 a.m. to 5 p.m., Monday through Friday, except for state holidays.

To find the closest office, enter your zip code below or choose from the communities listed in the menu below:

Enter a 5 digit zip code:

Or, select a community:

To see the entire network of offices, get a map of Illinois or open the office directory. To locate an office by telephone, using your zip code, call 1-888-367-4382.

Other Telephone Service Lines

Tele-Serve - Certifying for benefits, checking on claim status or payments, reopenng claims, and more, by telephone: (888) 337-7234. Expanded hours to certify: 6:00 a.m. to 8:30 p.m., M-F, including holidays.

Claimant Services - Unemployment Insurance, including questions about Direct Deposit: (800) 244-5631 or (312) 793-5280

Employer Hotline: (800) 247-4984 or (312) 793-4880/1

Debit Cards - toll-free cardholder customer number, 24 hours a day, 7 days a week: (800) 627-2069.

Information:

Frequently Asked Questions: Debit Cards and Direct Deposit

Benefit Rights Information | What Every Worker Should Know | Lo Que Todo Trabajador Debe Saber

What are Illinois workNet Centers?

Illinois workNet Centers are one-stop service centers with staff committed to supporting and developing the workforce in their community. Illinois workNet Centers help individuals find the services they need, and help employers meet their human resource requirements.

Illinois residents and businesses can access IDES’ employment, labor market information and unemployment insurance services as well as link to a host of other resources. For example, residents can access job boards, career advice columns and information on public assistance, public health services and resources for people with developmental disabilities.

Employers are exposed to resources for recruiting and hiring targeted groups of job seekers, including ex-cons, people with disabilities and foreign workers. Employers can also get help on handling workplace challenges, like drug abuse.

Illinois workNet Centers represent a cooperative effort between state economic development, workforce development, education agencies, and local workforce investment boards along with their public and private partners including local governments, community colleges and non-profit organizations.

Links to Services:

Web Accessibility | Kids Privacy | Privacy Statement | Contact Us