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The Alternative Dispute Resolution Division

What We Do:

  • provide ADR services in appeals filed with the Board's other three Divisions (Appellate, Civil Remedies, and Medicare Operations Division);

  • support the Dispute Resolution Specialist (Constance Tobias, Chair, Departmental Appeals Board) in carrying out her responsibilities for ADR policy and program development.

For appeals filed with the Board, mediation is the most commonly requested ADR service, followed by ombuds services and early neutral evaluation. Dispute Resolution Specialist activities include providing mediation and facilitation services to the Department´┐Żs constituent agency EEO and other workplace conflict resolution programs, providing conflict resolution training, providing advice and guidance on ADR system development and design, and participating in inter-agency ADR activities through the Federal Inter-Agency ADR Steering Committee and the Federal Sharing Neutrals Program.

Mediation at the Departmental Appeals Board
Sample Agreement to Mediate~Additional Confidentiality
Sample Agreement to Mediate
Standards of Practice for HHS Mediators

Last revised: July 3, 2008

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