Public Assistance

Alaska Quest Card

Alaska contracts with JPMorgan Electronic Financial Services (EFS) to maintain Alaska Quest Card accounts. JPMorgan EFS provides an Internet site Quest Card holders can use to access their accounts. Card holders can use this secure site to check their Quest card account activity, download an account statement and change their PIN.

Check your account information here:

http://www.ebtaccount.jpmorgan.com.

NOTE: Please turn off your browser's "Pop-up Blocker" if you have one. It will keep the website from opening the login window. You can also hold down the Ctrl key while clicking on the link above to allow the site to work properly.

 

To report a lost, stolen, or damaged card, or to report an error in your account balance, call the Customer Service number below:

Quest Card Customer Service: Toll Free 1-888-997-8111

(TTY Users Call Toll Free 1-800-770-8973 RELAYalaska then dial 1-888-997-8111)

Quest Cardholders Important Information! - On September 1, 2005 you will no longer be able to use a public payphone to call the Quest Card customer service line.
Calls from all other phones will not be blocked and will remain toll-free. Read more...

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