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HOW TO ORDER
Assistance for new customers
The Photoduplication Service provides expanded access to the collections
of the Library of Congress through a wide variety of high quality reproduction
services. These services are designed to meet the needs of scholars,
publishers, libraries, institutions, researchers, and the general public
for photocopies, photographs, microfilm, or digital copies of materials
in the Library of Congress. All material is copied in accordance with
U.S. copyright law and other restrictions. The Library's Photoduplication
Service receives no appropriated funds and must recover the cost of
providing reproduction products and services by charging fees.
Instructions for ordering reproductions
Please note: All orders for photographic, photocopy,
and microfilm reproductions must include the items' CALL
NUMBER and/or REPRODUCTION NUMBER. Digital Imaging Services
must include the DIGITAL ID.
In general, orders must be accompanied by reproduction numbers or
call numbers that are used to identify the material being ordered.
Reproduction numbers and call numbers are often included in online
catalogs and publications. When the necessary reproduction numbers
or call numbers are not found via these means, the numbers must
be identified through research by the customer or by requesting
the research services of the reading room that has custody of the
Choose the order form specifically designed for
your request, order
can be downloaded from our website. Fax, mail or e-mail
your request to:
Library of Congress
101 Independence Ave, S.E.
Washington, DC 20540-4570
For questions about your order, call the Information
Service Unit at:
Mon-Fri (except Federal holidays) 8:30 a.m. - 4:45 p.m.
Your order can be placed or picked up in person
The Library of Congress
John Adams Building - (Independence and 2nd Street)
8:30 a.m. - 4:45 p.m.; Mon-Fri
No returns, refunds, or exchanges after 30 days.
Call Information Service Unit at (202)707-5640.
The Photoduplication Service also offers its customers a rush service
option. Using RUSH service, orders completed in 10 business days. This
service is available for an additional fee. Also, please specify your
SHIPPING option--next day courier, priority mail, etc.
Services Requiring Additional Charges
ADDITIONAL CHARGES apply to handling items such as daguerreotypes, encapsulated
material, bound material requiring slipsheeting to prevent bleed-through
of text, etc. masking to delete portions, grouping separate materials
for one exposure, handling material which cannot be brought to the photographic
lab. Fees are based on time needed to perform the task.
Reproduction from stereos will be photographed as double
images unless a cropping fee is paid.
Cropping: For negatives, add 50% of the negative price.
For black and white prints, add 100% of the basic print price.
A $14.00 PROCESSING AND RESEARCH FEE will be charged
for negatives prepared from each reel of microfilm.
A $22.00 HANDLING FEE will be added to your order if
the original material is deemed to be rare and can only be handled
Photographic Section for an extremely short period of time.
A $40.00/hr. FEE will be added to your order for digital images consisting
of more than one part, or scan, to be joined into one (1) complete
Orders for negatives made from an existing negative must
include the price of an 8" ×10" print.
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SHIPPING AND HANDLING RATES
|| United States
|| Outside the U.S.
| Up to $40.00
| $40.01 - $100.00
| $101.01 - $200.00
| $200.01 - $300.00
| Over $300.00
|| 10% of the value of the order
|| 20% of the value of the order
Most packages are shipped by FedEx 2-day service
unless otherwise specified by customer. There is a $3.00 handling
fee for pick-ups by customers.
All orders shipped within the US, Canada, and Mexico are
subject to the following order and processing, packaging
and shipping fees.
Shipping and handling charges for all other orders will
be computed total dollar amount. All orders are packed by hand to ensure
that they reach you in the best possible condition.
Orders requiring several different types of products (e.g.,
both black-and-white prints and color transparencies) will be divided
into separate shipments to expedite processing.
Most orders are delivered to your door anywhere in the
United States in 6-8 business weeks. If you have not received your product
within 8 business weeks, please contact us at firstname.lastname@example.org.
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Payment can be made by cash, check, credit card (Visa,
MasterCard, American Express, Discover), or money order drawn on a U.S.
bank. International money orders and UNESCO coupons are also accepted.
A formal purchase order will be accepted from domestic
institutions and government organizations only. A $5.00 billing fee
will be added to the cost of the order.
Checks and money orders must be drawn on a U.S. bank and
made payable to Library of Congress, Photoduplication Service.
Customers paying by credit card or who have a deposit
account with the Photoduplication Service may order by fax at 202-707-1771
or e-mail us at email@example.com.
Many regular patrons prefer to establish deposit accounts
with the Photoduplication Service. Deposit accounts require
an initial $250.00 deposit. Rates and conditions of the Service's general
price schedule apply. Separate minimum charges (plus mailing fees,
unless otherwise indicated) apply to each type reproduction.
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