The Resilient Enterprise - Table of Contents

April 2007
6 x 9, 352 pp., 18 illus.
$18.95/£12.95 (PAPER)
Trade

ISBN-10:
0-262-69349-6
ISBN-13:
978-0-262-69349-3

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The Resilient Enterprise
Overcoming Vulnerability for Competitive Advantage
Yossi Sheffi

	Preface Sample Chapter - Download PDF (30 KB)	ix

	Acknowledgments	xi

I	When Things Go Wrong: Disruptions and Vulnerability	1

1	Big Lessons from Small Disruptions Sample Chapter - Download PDF (65 KB)	3

2	Understanding Vulnerability	17

3	Anticipating Disruptions and Assessing Their Likelihood	35

4	Effects of Disruptions	57

II	Supply Chain Management--A Primer	75

5	Basic Supply Chain Management	77

6	Demand-Responsive Supply Chains	93

III	Reducing Vulnerability	113

7	Reducing the Likelihood of Intentional Disruptions	115

8	Collaboration for Security	137

9	Detecting Disruptions	155

10	Resilience through Redundancy	171

IV	Building in Flexibility	181

11	Flexibility through Interchangeability	183

12	Postponement for Flexibility	195

13	Strategies for Flexible Supply	209

14	Customer Relations Management	225

15	Building a Culture of Flexibility	243

V	Resilience for Competitive Advantage	267

16	Moving Ahead	269

	Notes	287

	Index Sample Chapter - Download PDF (91 KB)	317

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