Customer Survey

 

The Regulatory Program of the Alaska District, Corps of Engineers is interested in receiving constructive feedback from you, our customers.  Please take a few minutes to complete the following survey questions.  Your thoughtful responses will make a difference!

You will soon be able to email your survey responses directly from this site.  In the meantime, please copy this page to the body of an email message, complete the form, and email it to regpagemaster@usace.army.mil.  Or you may print this page, complete it, and mail it to us at the address below. 

On a scale of 5 (highest) to 1 (lowest), please indicate your answers to the following:

What is your overall opinion of the Corps of Engineers' Regulatory Program?

 5   4   3  1   N/A

 

When you first made contact with our office, were you treated courteously?

 5   4   1   N/A

 

When a project manager was assigned to your questions or case, were the instructions and guidance presented clearly?

 5   4   3   2   1   N/A

 

If you visited our office, what were your impressions of the office's appearance and professional atmosphere?

 5   4   3   2   1   N/A

 

Were your needs met in a timely fashion?

5   4   3   2   1   N/A

 

How would you rate the usefulness of the Regulatory toll-free number (1-800-478-2712)?

5   4   3   2   1   N/A

 

How would you rate the usefulness of the Regulatory Web Page?

5   4   3   2   1   N/A

Please check the appropriate box(es):

How did you learn about the Corps of Engineers' Regulatory Program?

News media 

State or Federal Resource Agency (e.g., Alaska Department of Fish and Game, Environmental Protection Agency, etc.)

Friend/neighbor 

Letter/telephone call from us 

Past experience 

Other

 

What service(s) did you seek from us? 

 

General information 

Resolution of violation/noncompliance

Pre-application coordination

Jurisdictional determination/wetlands

Process your application or delineation

Any additional comments?

If you would like someone from our office to contact you, please provide us with your name, phone number, and the best time of day for us to call.

 

Thank you for helping us improve our responsiveness to your needs.

 

Chief, Regulatory Division

 

 

U.S. Army Corps of Engineers

Regulatory Branch

P. O. Box 6898

Elmendorf AFB, Alaska

 99506-0898

  

RETURN TO REGULATORY INDEX