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LIHEAP Clearinghouse
National Center for Appropriate Technology

Number 46

May 2003

Tribes Have Long, Tough Winter, But Manage to Cope

Tribes throughout the country experienced an unusually tough winter, made tougher by higher fuel prices, high unemployment, and LIHEAP funds that ran out all too quickly.

Tribal LIHEAP offices interviewed recently by the LIHEAP Clearinghouse explained how they got through the winter. Some were lucky enough to get supplemental funding from their tribal governments; others found unique sources of supplemental funding.

As of early April, the Rosebud Sioux Tribe of South Dakota had served nearly 2,000 households, had exhausted its LIHEAP allotment and $200,000 in tribal funds, and was looking for another $100,000 from the tribal government to extend the program until May or June, according to LIHEAP director Eileen Shot.

While the weather has been especially bad, with lots of snow, the tribe is fortunate, Shot said, to have worked with propane dealers and locked in lower prices in September, so it is now paying $.81 per gallon, rather than the market price of $1.33. About half of the households heat with propane and half with electricity. A contributing factor to the reservation’s economy has been the continuing drought; one result of it was the banning of fireworks last summer. Because fireworks are a source of income, many people suffered income losses.

According to Charlene Grunstad of the Choctaw Nation of Oklahoma, LIHEAP funds ran out, but the program didn’t shut down. "Our tribal leaders really worked for us," Grunstad said. As a result of their efforts, the program received donations of food and fuel, home repairs, and generators. Additionally, the tribe used Community Services Block Grant funds for energy assistance.

Montana’s Salish Kootenai Tribe was helped this year through increased coordination with its tribal housing authority, which provides both emergency fuel assistance and emergency weatherization, generally furnace repair. And, for the past several years, the tribe has received additional firewood for LIHEAP recipients through reclamation of lands burned during the 2000 forest fires. The tribal forestry department removed trees that weren’t badly burned, cut them up, and delivered them to LIHEAP recipients, said LIHEAP director Teresa Wall-McDonald.

Shirley Brown of Michigan’s Sault St. Marie Tribe said the winter was extremely cold, with about two months when the temperature never went much above zero. Additionally, propane prices shot up by about 71 percent, resulting in an increased number of households in crisis, which depleted LIHEAP funds by early April. As a result, Brown said, the tribe is educating members about "early fill" programs, which fill propane tanks before winter when the prices are low, as well as about budget billing, which keeps bills level throughout the year. An added benefit of budget billing, she said, is that participants are then on an "auto-fill" plan with the fuel vendors, who come around regularly to check fuel levels.

Another tribe that is looking at early fill programs is the Port Gamble Tribe of Washington. Propane prices were as high as $2.10 per gallon this winter, said LIHEAP director Kathy Purser-Sullivan. Most households heat with wood or propane, while some use electric. This year the tribe discovered that some newborn babies were having asthma-type reactions to wood smoke, so some families had to switch to electricity, causing more hardships, she said.

Monica James, of the Gila River Indian Community of Arizona, said electric rates had nearly tripled (they are now coming down), and her program received a record number of applications – 500 – due also to high unemployment.

For the Lummi Nation of Washington, funding is always a challenge, said Adrianne Hunter. With 70 – 80 percent unemployment and most households heating with electricity, there is always more need than available funds. Their funds were exhausted in January and some people were turned away.

Severe ice storms plagued several tribes in Oklahoma. That caused many members of the Cheyenne-Arapaho Tribe to turn to wood because other fuel costs had drastically increased, said Lee Shantz, director. It also resulted in the program running of money early and turning 40 to 50 people away. The tribe had to hire an additional person to handle an influx of applicants, she added. The tribe has an Emergency Assistance Program, which is funded by tribal gaming funds from a casino.

The Lumbee Nation of North Carolina got through the winter with sufficient funds to set aside for crisis assistance and a summer cooling program that provides window air conditioners to clients with breathing problems. However, director June Jacobs said North Carolina's economy is depressed, industries have closed, and unemployment benefits are exhausted. She said she expects the summer to be tough, especially if it’s hot like last summer and more industries close down.

The Cheyenne River Sioux of South Dakota had several long spells of very cold weather; as a result many people used electric heaters along with their propane or wood. Propane costs went up from 80 cents in the fall to $1.29 in January, according to director Pauline Eagle Chasing.

She said the tribe wasn’t able to serve everyone who applied, even with emergency contingency funds, largely because of federal budget delays – a number of local federal employees were laid off for awhile, causing backlogs. Eventually, her program received help from other federal programs, one of which provided electric heaters. She also said more people are returning to the reservation from the cities, adding to demand.

Linda Walker of Washington’s Yakama Tribe said the cold weather started in October and continued into April. Those with electricity as their sole source of heat used about one third more electricity this year, she said. The program technically operates all year, but Walker said she’s happy if funds last through March, which they did this year, and she was able to serve all who applied.

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Inside This Issue:

AR Legislation Provides Funds for Low-Income Weatherization
MT LIHEAP Verifies Reduction of Heating Burdens With Help of New Central Database System
Connecticut Loses State Funds That Supplement LIHEAP
Michigan’s Harsh Winter and Poor Economy Prompt Release of Supplemental Energy Assistance
GA PSC Releases $5 Million in Response to Cold  and High Prices
New Jersey Approves Statewide
Low-income Assistance Program
NY Pilot Promotes Aggregation,
Budget Billing, Energy Efficiency
NLIEC / NFFN / NEADA June 8-12

 

 

calendar

June 8-9: National Fuel Funds Network, 19th Annual Conference, Hyatt Regency, Sacramento, California.

June 8-9: National Energy Assistance Directors’Association Annual Meeting, Hyatt Regency, Sacramento, California.

June 9-12: National Low Income Energy Consortium, 17th Annual Conference, Hyatt Regency, Sacramento, California. .

August 26-29: The 2003 Community Action Partnership Annual Convention will be held at the Hilton Anaheim in Anaheim, California.

October 27-29: National Community Action Foundation 2003 Energy Leveraging Conference, Don Cesar Hotel, St. Pete Beach, Florida.

 

 


Arkansas Legislation Provides
Funds for Low-Income Weatherization

Arkansas now has a Weatherization Assistance Fund and Alternative Fuel Fund, established by legislation passed in February. Act 120 gives electric and natural gas utilities the option to contribute to the funds and assess a rate charge up to $1.00 per month to residential customers.

Seventy percent of the funds will supplement the federal low-income Weatherization Assistance Program (WAP). The Alternative Fuels Fund will receive 30 percent of the funds for alternative energy grants and research.

In addition to added funding for weatherization measures, the legislation raises the ceiling for household income eligibility criteria for assistance from the current 125 percent poverty level to 200 percent and provides for more consumer education.

Entergy was involved early on in promoting the bill in the legislature and has already agreed to participate. For Entergy, a multi-state electric utility system, this was a natural extension of its low-income initiative that was launched in 1999, according to Wally Nixon, director of low-income programs, who explained that weatherization is the bread and butter of low-income programs. Supporting the weatherization fund helps the company meet the goals of that initiative in Arkansas. Nixon expressed optimism that other gas and electric utilities will eventually decide to participate in the program, thus increasing the size of the Fund and expanding its reach to all of Arkansas.

In 2002, Entergy Arkansas formed a partnership with the newly created Coalition for Energy Efficiency, a broad-based group comprised of nonprofits and an inter-faith council, to promote the legislation. "It was a good partnership," said Rose Adams, executive director of the Arkansas Community Action Agencies Association (ACAAA). The CAAs provided background information to the legislature that included client stories, needs and the benefits of weatherization programs, and Entergy was instrumental in the lobbying effort.

The coalition provided support for legislative efforts by endorsing the concept of energy efficiency as a way to achieve greater energy affordability. It used varied resources to make its case to the legislature, including statistics on need, poverty and the number of homes that potentially meet federal eligibility guidelines for weatherization. For example, at current income guidelines, 178,000 homes potentially qualify for WAP in Arkansas, but only an average of 1,300 receive it yearly, due to limited federal funding. This statistic, along with national statistics on weatherization's return on investment, made a big impression on legislators. Locally, the return on investment includes job creation, stimulating the economy through the sale of weatherization supplies, and benefits from increased health and safety.

One coalition tactic was to partner with local officials in demonstrating various weatherization techniques and increasing awareness of National Weatherization Day in October. The demonstrations, public involvement, outreach to potential bill sponsors, and media coverage continued through January, when the legislature convened.

As it turned out, the bill moved quickly. Legislators lined up to sponsor the popular bill, and it was readily endorsed. Adams said that the benefits of weatherization were hard to argue against – it sells itself.

The law will take effect 90 days after the legislature adjourns, and it will take a couple of months for Entergy to modify its computerized billing system to accommodate collection of the charges and for the agencies to ramp up to expand their capacity to carry out the additional workload. The program could begin operation as early as November 2003.

Entergy serves about 547,860 residential customers in Arkansas and expects to raise between $6.7 and $7 million annually for the funds, with 70 percent of that ($4.7 - $4.9 million) going to the weatherization fund. This funding is twice as much as the current DOE WAP funding for Arkansas and could double the number of homes that will receive weatherization measures.

The Weatherization Assistance Fund will piggyback onto existing DOE weatherization programs and provide additional consumer education. The piggyback funding will allow more low-income homes to be weatherized and more weatherization measures to be implemented and will allow repairs to homes that will qualify them for federal weatherization assistance.

According to Adams, four things were critical in making the coalition's effort a success: the partnership with Entergy; creation of a broad base of support around the state to design the program and work with the legislature; a very concerted effort to promote WAP and its benefits well in advance of the legislative session; and the positive perception of the community action agencies (weatherization providers) by legislators.

Adams noted that the Coalition for Energy Efficiency expects to continue and considers this a first step towards "making Arkansas a better home for all," the program’s suggested tagline. In addition to supporting the Arkansas legislation, Entergy continues to support and pursue permanent funding for similar weatherization and energy assistance in its other jurisdictions: Louisiana, Mississippi, Texas, and in the City of New Orleans, Nixon said.

Act 120, can be viewed at: http://www.arkleg.state.ar.us/assembly/2003/R/Acts/Act120.pdf

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Montana LIHEAP Reduces Heating Burdens
With Help of New Central Database System

It has long been the goal of Montana's LIHEAP to reduce the heating burden of participating households to the state average - between 4 and 5 percent of annual household income – and, thanks to the capabilities of its new information system, the state is able to determine whether it has achieved that goal.

For nearly a decade Montana has issued LIHEAP benefits based on a payment matrix that is adjusted annually to fit the state's LIHEAP grant, and to account for differences in household income, fuel cost, fuel efficiency, dwelling type, dwelling size, and local climate.

"Until now, we've been unable to verify whether the payment matrix has achieved the intended outcome of reducing heating cost burdens to the state average," explained Kane Quenemoen, LIHEAP Human Services Manager.

This year, with the help of a Central Database System (CDS), the state hired an information technology firm to develop a report that allows it to examine and document the impact of LIHEAP heating assistance benefits based on actual household heating burdens. The report can be run anytime of the year and can also provide heating burden data by regions of the state.

The results so far this year, according to state LIHEAP director Jim Nolan, are nothing short of remarkable. "It's been our primary goal and we now have the stats to back it up," he said.

The average heating burden has been reduced by 52.5 percent, and among some of the lowest income households, it was reduced as much as 82 percent. (See chart below). Prior to receiving LIHEAP, some households - those with the lowest -  incomes had burdens as high as 27 percent.

Heating cost data from LIHEAP households or their utilities is the key piece of data for the burden reports. The state acquires 12 month heating costs either directly at the time a client applies for LIHEAP, or, for households served by one of the state's major utilities, via electronic interface. Pre-LIHEAP heating burdens are calculated by dividing aggregate 12-month heating costs for LIHEAP households by aggregate annual income. Post-LIHEAP heating burdens are calculated by subtracting aggregate heating assistance benefits from aggregate 12-month heating costs and dividing the difference by aggregate annual income.

The state's ability to do the reports stems from its activities as part of the Community Services Block Grant outcome-based management efforts, also known as ROMA (or Results Oriented Management Accountability). Two years ago the state integrated its LIHEAP eligibility/payment system with the CDS, a client tracking system that had been developed as part of ROMA. This enhanced the state's report building capacity and also streamlined data entry and reporting activities for the community action agencies who administer LIHEAP and weatherization.

Another report available from the new system provides weatherization workers lists of eligible households prioritized for weatherization by relative heating burden. This allows the state to target high-burden households for weatherization, Quenemoen said. In the coming year, he added, the state will work toward integrating its weatherization energy audit with the CDS database and use energy consumption data to evaluate energy savings associated with conservation measures.

For more information, contact Jim Nolan at nolan@state.mt.us or Kane Quenemoen, kquenemoen@state.mt.us.

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Connecticut Loses State Funds That Supplement LIHEAP

Connecticut, long one of the few states to receive an annual state appropriation to supplement its LIHEAP, no longer has that distinction.

After receiving as much as $9 million annually – $2 million in recent years – this year Connecticut’s LIHEAP is doing without state funds. For at least a decade, the state had used a portion of the funds to supplement its regular LIHEAP (Connecticut Energy Assistance Program or CEAP), as well as for a separate program called State Appropriated Fuel Assistance (SAFA).

The SAFA program provided energy assistance to households with an elderly (60 plus) or disabled family member with household income between 150 percent and 200 percent of federal poverty guidelines (FPG). Connecticut’s LIHEAP eligibility limit has historically been at 150 percent of FPG.

The state government, in setting the PY 2003 budget last summer, decided the federal LIHEAP allocation should be used to serve households who had received benefits through SAFA. The CEAP began doing so when it opened its program last fall.

This year, despite colder weather and higher fuel prices, the program has been able to withstand the state funding loss, said LIHEAP director Carlene Taylor. The state received $8.7 million more in LIHEAP funds than it did last year, including $6.9 million in emergency funds. She said applications are running about 5 percent higher than last year. The program closes April 30.

Upon receipt of the emergency funds in January, the state re-opened its Contingency Heating Assistance Program (CHAP), which serves households with incomes from 150 percent FPG to 60 percent of state median income. The state established CHAP two years ago in order to serve higher income households with additional LIHEAP emergency contingency funding it had received. CHAP did not operate at the start of this season due to uncertainty over federal funding.

Shirley Bergert of Connecticut Legal Services deplored the state funding cuts. Noting that Connecticut has steadily decreased state funding during the 1990’s, she said, "This ensures available benefits continue to be inadequate to meet critical need, reducing the affordability of essential services."

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Michigan’s Harsh Winter and Poor Economy
Prompt Release of Supplemental Energy Assistance

A very cold winter, higher energy prices, a poor economy, major cutbacks in the state’s budget and workforce, the elimination of the Michigan Family Independence Agency’s positive billing program, and an increase in utility service shutoffs convinced the Michigan Public Service Commission (PSC) to award $20 million of the state’s low-income energy efficiency fund (LIEE) for supplemental energy assistance in February.

Three of the five Great Lakes froze during the winter of 2002-03, a winter so cold that the amount of federal emergency energy assistance grants for low-income households doubled – from $178 in 2002 to $356 in 2003 – according to Kathy Walgren, executive director of The Heat and Warmth Program (THAW). THAW, a charitable fuel fund that serves much of Michigan, had received energy assistance requests from more than 10,000 households by the end of February.

The Family Independence Agency (FIA), the state’s LIHEAP grantee, lost, 2,700 of its 32,000 workforce in the fall of 2002 to an early retirement program initiated to help resolve Michigan’s budget woes. The agency then hired 1,000 new employees, but "a lot of the people with expertise are gone," according to Sharon Parks of the Michigan League for Human Services.

To complicate matters, Michigan’s largest electric utility, Detroit Edison, decided to end its partnership in the FIA’s positive billing program. The positive billing program involved "vendoring" (using) a portion of the cash assistance received by low-income families – from TANF and other block grant programs – for energy bill payments. Included in the positive billing program was automatic shut-off protection for participants until their arrearages reached a certain level, which varied by utility.

When the positive billing program ended in October 2002, many former participants found themselves vulnerable to immediate disconnection because of unpaid arrearages. Although Michigan has a Winter Protection Plan that prevents utility disconnection of people 65 and older, and of households receiving FIA cash assistance, food stamps or Medicaid, and/or with incomes 150 percent or less of FPG, protection does not begin until December 31.

That combination of factors meant that many low-income households experienced or were facing utility shut-offs. On February 5, the PSC issued a request for proposals, for grants to provide supplemental energy assistance, to total $20 million. The Commission also required all proposals to be received by February 19. Normally, the request for grant proposals would not take place until the fall of this year. Noting the pressing need for energy assistance in the state, the Commission announced that it would award the grants by the end of February.

The Commission received proposals from six organizations, with requests totaling more than $34 million. In awarding the grants, the Commission gave preference to organizations with a proven record in distributing energy assistance to low-income residents, an existing administrative structure to handle additional distribution activities, an ability to coordinate the assistance with other service providers, and a plan to serve multiple counties or populations with at least 500,000 people.

The order approved the following grants: Family Independence Agency (FIA) – $17 million to expand the State Emergency Relief Fund; Salvation Army – $1 million to serve households statewide that are ineligible for assistance from FIA or for whom such assistance is insufficient or not available; Michigan Community Action Agency Association – $1 million in a direct grant for low-income energy assistance; and THAW – $1 million for the THAW Fund.

Michigan’s 2000 restructuring legislation created the LIEE fund which is designed to provide energy payment assistance and fund energy efficiency programs. Visit http://www.ncat.org/liheap/dereg/states/michigan.htm for more information on Michigan's restructuring legislation and four previous Commission orders approving grants from the LIEE fund.

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Georgia PSC Releases $5 Million in Response
to Cold Winter and High Prices

After natural gas prices rose steeply during the unusually cold winter of 2002-03, the Georgia Public Service Commission released $5 million in February from the state’s Universal Service Fund for energy assistance to low-income consumers.

The average residential natural gas bill is running as much as $60 a month higher than it was last year. Number 1 natural gas marketer Georgia Natural Gas raised its rates 18 percent, number 2 marketer Scana Energy raised its prices 33 percent, and number 3 supplier Southern Company Gas’ prices rose 19 percent. Shell Energy, the number 4 supplier, raised its rates 43 percent.

The rate increases also hit the 17,000-plus low-income customers purchasing lower-priced gas from Scana Energy through a regulated provider program created by the PSC. Those rates rose 43 percent. (For a description of Georgia’s regulated provider program, see the Georgia deregulation section on the LIHEAP Clearinghouse website.)

The PSC disbursed the $5 million to the Department of Human Resources, the LIHEAP grantee, to help natural gas customers who are either low-income or low-income seniors. Specifically, $3 million is aimed at low-income seniors; $2 million will help non-senior low-income customers. Those who have already qualified for LIHEAP do not need to sign up for the aid because the money will be automatically applied to their bills.

Because the Universal Service Fund monies come from surcharges on natural gas, customers of electric utilities cannot receive assistance through the grant.

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New Jersey Approves Statewide
Low-income Assistance Program

The New Jersey Board of Public Utilities’ (BPU) on March 20 approved establishment of a statewide Universal Service Fund (USF) to assist low-income customers who heat their homes with electricity and gas.

The USF will fund a fixed credit percentage of income payment plan under which participants will be required to pay no more than six percent of their annual income toward electric and gas bills. First-year funding is estimated to be $30 million, plus 10 percent for administrative costs and for start up costs, which are yet to be determined.

The program design was at least three years in the making, with input from various stakeholders including the state Ratepayer Advocate, New Jersey AARP, Citizen Action, and the Department of Human Services, (DHS) the LIHEAP grantee, which will likely administer the new program. Funding will come from a societal benefits charge, paid by most electricity and natural gas customers, which was established under the state’s restructuring law and also funds a variety of energy efficiency programs.

Eligibility will be based on 175 percent of FPG, with automatic screening for eligibility from means-tested financial assistance programs such as LIHEAP and Lifeline, a state-funded rate assistance program for the low-income elderly and disabled.

Participants will be required to pay no more than six percent of their annual income towards electric and gas bills (three percent for electric and three percent for gas or six percent for all-electric heat customers). Credit to customers will be capped at $1,800. Screening for automatic enrollment for the USF under DHS is expected to be in place by July 2003.

As of press time, the BPU had only announced the program via a press release, but had not issued its order on program implementation. The press release did not address these key recommendations of stakeholders: that the program include some type of arrearage reduction for participants, and, as a long-term goal, provide a "one stop shop" operation wherein the applicant would complete one comprehensive application, which would screens the applicant’s eligibility for various assistance programs. It also did not spell out whether enrollment could be done manually before the automatic enrollment feature is in place.

For more information, visit the BPU website.

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New York Pilot Promotes Aggregation,
Budget Billing and Energy Efficiency

A pilot program in New York is allowing low- and moderate-income households to buy lower-priced heating fuels on a budget plan and receive matching funds for a savings program to buy energy-efficient appliances.

Initiated in the fall of 2002 by Tompkins Community Action (TCA) in Ithaca, the PowerSavers program is designed for households at or below 80 percent of the state’s median income. It is funded by the state’s system benefit charge on electric utilities through NYSERDA, the New York State Energy Research and Development Agency.

The PowerSavers program has three components:

  1. Aggregation of low- and moderate-income households in a fuel-buying program. The TCA negotiated a three-fold agreement with a local fuel oil vendor for PowerSavers participants. The vendor agreed to a low "first fill" or introductory price for fuel oil and kerosene, along with prices set at a certain margin above local "rack" or wholesale prices. The agreement also included a price cap for the higher winter rates, although the cap had to be renegotiated.
  2. A long-term fuel-payment arrangement. Instead of paying the total cost of a fuel fill during the highest priced time of year – the route traditionally taken by many low- and moderate-income families – PowerSavers households are making monthly payments over a seven- to ten-month period that began in the fall. (The program begins again this summer, so the new budget billing period will be 10 to 12 months.)
  1. A savings program for EnergyStar appliances. At the same time PowerSavers participants began payments on their budget plan, they established an Individual Development Account (IDA), in which they deposit between $5 and $15 monthly. NYSERDA matches each participant’s monthly contribution two-for-one. In addition, it makes a $25 bonus deposit for each monthly fuel bill paid on time, in order to help people build a good credit history. At the end of the heating season, participants can redeem the money in their IDAs to purchase an EnergyStar appliance or home energy-efficiency improvement.

Program participants must also enroll in classes designed to help improve their financial management skills. According to Art Godin, the PowerSavers program coordinator, the pilot program enrolled 45 households for 2002-03. He says Tompkins Community Action is contacting additional fuel vendors for possible participation in the fuel-buying program next winter. With more participating vendors, and more exposure through the LIHEAP program, Godin explained, PowerSavers would allow LIHEAP recipients to get better fuel prices and stay with their current vendors.

A description of PowerSavers and other Tompkins CAA programs can be found at http://www.tcaction.org/

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NLIEC / NFFN / NEADA June 8-12

The leading national conference on low-income energy issues kicks off June 8 at the Hyatt Regency in Sacramento, California. This year’s theme is "Prospecting for Solutions and Golden Opportunities."

The joint national conferences of the National Low Income Energy Consortium (NLIEC), the National Fuel Funds Network (NFFN) and the National Energy Assistance Directors’ Association (NEADA) begin with NFFN’s annual conference on Sunday and Monday June 8-9 NEADA's annual meeting starts Sunday and runs through Monday. The NLIEC spans two-and-a-half days.

Sarah Reyes, California State Assemblymember, will deliver the opening keynote address. Commissioner Carl Wood, California Public Utilities Commission, will provide the keynote luncheon address on Tuesday June 10.

Another highlight of the NLIEC will be "Tracking the Trail of Poverty," a 90-minute "town hall" style meeting featuring David Bradley, National Community Action Foundation; Chester Hartman, Poverty and Race Research and Action Council; and Jean Ross, California Budget Project. The session will examine who are the nation’s poor, what life is like for working poor families, how things have changed since the War on Poverty began, and the impact welfare reform has had on low-income households. Panelists will also discuss what the future holds for low-income Americans and those who work on their behalf.

Off-site events include a tour of the Sacramento Municipal Utility District’s energy efficiency house, a tour of local residential conservation projects and a statehouse tour.

For more conference information, visit the NLIEC website or the NFFN website.