The Federal Office of Child Support Enforcement (OCSE) has various technical materials to assist states
and territories with increasing use and functionality of OCSE data, enhancing processing, and exchanging state
and territory practices. Training information is provided to assist states and territories with educating
their users and employees.
Click on the topics belows to access the specific documents:
See also the National Electronic Child Support Resource System (NECSRS) for federal and state resource documents including policy, training, best practices, and research.
| Document Title and Description |
Available in |
| HTML |
PDF |
Other |
| Best Practices |
Tips, Techniques, and Technology for Using FPLS Data
(Posted 06/30/03)
This page contains the innovations and procedures that states have developed to take advantage of the new tools in child support enforcement. |
HTML |
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Family Violence Indicator: A Guide To State Practices
(Posted 4/11/01)
This guide presents information and materials gathered from each state, the District of Columbia and the territories regarding their development, planning, and implementation of the Family Violence Indicator and related processes. It is intended to identify and share decisions, policies, forms, and other tools that state Child Support Enforcement agencies and courts have drafted and/or developed to date. |
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PDF |
DOC |
| Training Materials |
Child Support Enforcement - Locate
This web-based training course is organized into modules with lessons that include: "ABC's of the Locate Function", "State and Parent Locator Services", and "Putting It All Together".
(Note: This training material requires the MacroMedia Shockwave plug-in.)
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HTML |
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Brown Bag Training: Mining for Gold in the Expanded FPLS
This hour-long module is designed to provide a guide to the FPLS and illustrate its impact on the Child Support Enforcement (CSE) Program. This module provides participants with an overview of what information is contained in the FPLS, when the information is available, and how CSE Case Managers can use the data. |
HTML |
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Federal Parent Locator Service (FPLS) Security Awareness Training
This is a three-hour course targeted to all Child Support Enforcement staff. It is designed to give child support employees an overall sense of the need to focus on security as a priority in the child support program, the office, and in their personal lives. |
HTML |
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Training Course on the Expanded FPLS
This course is designed to give trainers an overall sense of the communication vehicles, databases, and legislated mandates that have brought about the electronic revolution in child support. |
HTML |
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| Webcast |
Making the Most of the FPLS
(Note: This webcast requires the Macromedia Flash plugin 6+ plug-in.)
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HTML |
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Interstate Communications
(Note: This webcast requires the Macromedia Flash plugin 6+ plug-in.)
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HTML |
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