Top Features Desired by Employers on State Websites

Source: American Payroll Association's National Child Support Subcommittee, 2004

1. Online form to report termination of employee
2. Form to verify employment
3. Verification of last payment
4. Payment history up to a year
5. Receiving notices online
6. Examples of how to calculate CCPA
7. Download, review and receive income assignments online
8. Details about new hire reporting
9. How pro rata allocation rules (for multiple orders) work in the state
10. Categories of special payments and handling:
• bonuses
• incentives
• regular pay
• vacation pay (advance vacation pay)
• severance payments
11. Ability to email questions rather than spending time on the phone
12. All communications include case number and SSN of NCP
13. Information specific to each state relating to withholding requirements, especially state guidelines for the National Medical Support Notice
14. Links to proposed legislation or recently adopted legislation
15. Links to state statutes relating to child support.