The following counseling and assistance resources will provide you with general long-term care information and details on specific long-term care topics such as housing services, insurance, and loans.
America's Health Insurance Plans America's Health Insurance Plans (AHIP)
website has brochures and other information on long-term care insurance. You can also get this
information by calling AHIP at 1-800-424-3410.
American Association of Homes and Services for the Aging
The American Association of Homes and Services for the Aging (AAHSA)
offers a series of free "Consumer Tips" for finding home and community based services,
assisted living facilities, nursing homes, and continuing care retirement communities.
You can also use the AAHSA website to find a range of long-term care housing and services
by state or ZIP Code.
More information can be obtained by calling
American Association of Retired Persons
The American Association of Retired Persons (AARP) has
brochures and other information on long-term care and housing
options for older people. You can get this information by looking at AARP’s website or by calling AARP at 1-888-687-2277.
American Health Care Association
The American Health Care Association (AHCA)
has information to help you understand the different types of long-term care, how to
select the level of long-term care that is right for you, and what you should look for
in a long-term care insurance policy. You can get this information by looking at the AHCA's
website or by calling AHCA at 1-800-628-8140.
website, run by the U.S. Department of Health and Human Services, offers reliable consumer
information from the Federal Government and its many partners. The site contains information
about finding government and nonprofit health and human services on the Internet.
Long-Term Care Ombudsman
Long-Term Care Ombudsman is an independent advocate (supporter) for nursing home and assisted
living facility residents that works to solve problems between residents and nursing homes or
assisted living facilities. Ombudsman can give you information about how to find a facility and
what to do to get quality care. To find out more information, you can look at the
National Long-Term Care Ombudsman Resource Center website or call 1-202-332-2275.
State Health Insurance Counseling and Assistance Programs (SHIPS)
State Health Insurance Programs provide links to SHIP counselors that can answer your questions
and help you understand your health care choices, choose a Medicare plan and/or additional
health insurance, and help you understand your rights and protections.
U.S. Administration on Aging
The U.S. Administration on Aging (AoA)
has information on assistive technology, home remodeling, housing services, independent living,
and nursing facilities. It also has an on-line Eldercare Locator that links consumers to the
information and referral (I&R) services of their state and area agencies on aging. These
I&R programs can help you identify appropriate services in the area where you or your family
You can also call Eldercare Locator at
to obtain information about available services in your area.
U.S. Department of Agriculture
The U.S. Department of Agriculture (USDA)
has a loan program entitled the Farmer's Home Administration (FmHA). This loan program provides
loans to low-income borrowers who live in a rural area so they can make improvements to their
U.S. Department of Housing and Urban Development (HUD)
The U.S. Department of Housing and Urban Development (HUD) contains two helpful resources.
The first is the
HUD lender list search
which allows you to locate various types of lenders (reverse mortgage, insurance, and
rehabilitation) in your area. The second resource is the
HUD list of housing counseling agencies.
These agencies can give you advice on buying or renting a home, defaults, foreclosures,
credit issues, and reverse mortgages. You can get this information by looking at the
website or by calling HUD at 1-800-569-4287.
You can also contact HUD for information
about the FHA 203K program for home repairs for low-income families.