I have been denied benefits through TANF. What can I do?
Question
The local social service department could not help me get benefits. The local welfare department says I cannot get assistance. Can you help me?
Answer
A. State and local agencies are responsible for establishing the eligibility criteria and procedures that apply in their programs. These are not matters that are under the control of the Federal government. If you disagree with a decision regarding welfare benefits, you have the right to file an appeal. For more information about your State's appeals procedures, you may want to contact your State TANF Director's office. You can get contact information at: http://www.acf.hhs.gov/programs/ofa/tanf-dir.htm.