R 010900Z AUG 00 ZYW
FM CMC WASHINGTON DC//RFL//
TO MARADMIN
INFO DFAS HQ WASHINGTON DC
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UNCLAS //N07000//
MARADMIN 384/00
MSGID/GENADMIN/CMC RFL//
SUBJ/CHANGES IN TOLL FREE PAY INFO SERVICES//
POC/GOLDIE GUYER DFAS-KC/IE/TEL (816)/926-6980 DSN 465-6980//
RMKS/1. AN EXPANDED, AUTOMATED TOLL-FREE PAY INFORMATION SERVICE IS
NOW AVAILABLE FOR MARINES AT 1-800-594-8302 OR DSN 465-1415. PAY
LINE INFORMATION IS AVAILABLE FOR DIRECT DEPOSIT AMOUNTS, CURRENT
ALLOTMENTS, SAFEKEEPING BONDS, LEAVE BALANCES, AND RESERVE SGLI
DEDUCTIONS.
2. IF A PERSONAL IDENTIFICATION NUMBER (PIN) HAS BEEN ESTABLISHED ON
THE OLD TOLL-FREE PAY INFORMATION SERVICE, THAT PIN MAY CONTINUE TO
BE USED ON THE NEW NUMBER. HOWEVER, SECONDARY USER PINS WILL NO
LONGER BE SUPPORTED.
3. THE NEW TRANSACTIONAL PIN THAT WAS RECENTLY RECEIVED (VIA MAIL)
FOR THE EMPLOYEE/MEMBER SELF SERVICE (E/MSS) SYSTEM WILL NOT
AUTOMATICALLY WORK FOR THE TOLL-FREE PAY INFORMATION SERVICES.
HOWEVER, THE PIN FOR EACH SYSTEM MAY BE CUSTOMIZED SO THAT THEY ARE
THE SAME. CONTACT THE CENTRALIZED CUSTOMER SUPPORT OFFICE AT 1-800-390-2348 TO OBTAIN A NEW PIN FOR EITHER THE TOLL-FREE SERVICE
OR THE E/MSS SYSTEM OR FOR ANY OTHER PIN-RELATED QUESTIONS.
4. THE NEW TOLL-FREE SERVICE IS NOT OPERATOR ASSISTED SO MARINES
REPORTING MISSING ALLOTMENT CHECKS OR EFT ITEMS MUST CALL DSN
465-2432 (COMMERCIAL 816-926-2432) OR DSN 465-7011 COMMERCIAL
816-926-7011) FOR PERSONAL SERVICE.//
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