141440ZMAY08
MSGID/GENADMIN/CMC WASHINGTON DC PR RFF//
SUBJ/TRANSITION TO NEW GOVT TRAVEL CHARGE CARD (GTCC) PROVIDER AND
/INFORMATION REGARDING USE OF INDIVIDUAL GTCC’S DURING TEMPORARY
/DUTY TRAVEL//
REF/A/MARADMIN 600/07//
REF/B/MARADMIN 629/07//
REF/C/DEPARTMENT OF DEFENSE TRAVEL REGULATIONS, VOLS I AND II (JTR
/AND JFTR)//
REF/D/MCO 4600.40A//
NARR/REFS A AND B IMPLEMENTED DOD GUIDANCE MANDATING THE USE OF THE
INDIVIDUAL GOVERNMENT TRAVEL CHARGE CARD (GTCC) TO PAY FOR
TRANSPORTATION EXPENSES. REF C GOVERNS TRAVEL POLICY FOR MILITARY
AND CIVILIAN TRAVELERS WITHIN DOD. REF D IS THE MARINE CORPS ORDER
ON THE GOVERNMENT TRAVEL CHARGE CARD PROGRAM//
POC/MR. DAVID FUQUA/DC, P&R-RFF/LOC: WASHINGTON DC
/TEL: COMM (703) 614-4981/ EMAIL: DAVID.FUQUA@USMC.MIL.//
GENTEXT/REMARKS/1. PURPOSE. PROVIDE INFORMATION REGARDING THE
TRANSITION TO A NEW GTCC PROVIDER AND TO CLARIFY PROCEDURES FOR USE
OF THE INDIVIDUAL GTCC FOR TRANSPORTATION CHARGES IN CONJUNCTION
WITH TEMPORARY DUTY TRAVEL.
2. BACKGROUND. THIS MESSAGE IS THE FIRST IN A SERIES OF
COMMUNICATIONS REGARDING THE TRANSITION FROM BANK OF AMERICA (BOA)
TO CITI AS THE DOD GTCC SERVICE PROVIDER. THE MARINE CORPS HAS
78,000 INDIVIDUAL CARDS WHICH MUST TRANSITION ON 30 NOVEMBER 2008.
LEADING UP TO THIS DATE, SEVERAL ACTIONS MUST BE TAKEN BY COMMANDERS
IN PREPARATION FOR THE CHANGE.
3. INFORMATION.
A. CARD DELIVERY IS EXPECTED TO START IN JULY 2008, WITH OVERSEAS
STATIONS BEING DELIVERED FIRST.
B. A SUSTAINED EFFORT TOWARD KEEPING ACCOUNT INFORMATION UP-TO-DATE
IS CRUCIAL TO THE SUCCESS OF THE TRANSITION.
C. BULK SHIPMENT OF CARDS FOR DEPLOYED UNITS WILL TAKE PLACE. MAJOR
COMMAND CARD REPRESENTATIVES WILL IDENTIFY UNITS THAT REQUIRE BULK
SHIPMENT. THIS HEADQUARTERS WILL SOLICIT THIS INFORMATION AT A LATER
DATE.
D. LAST DAY TO USE OLD CARD IS MIDNIGHT ON 29 NOV ’08 (EASTERN
STANDARD TIME).
E. CENTRALLY BILLED ACCOUNTS (CBA), BOTH TRAFFIC MANAGEMENT OFFICE
(TMO) AND
UNIT CARDS, MUST BE PAID IN FULL AS SOON AS POSSIBLE, BUT NO LATER
THAN 29 NOV ’08.
F. PERSONNEL TDY ACROSS TRANSITION DATE WILL NEED TO HAVE BOTH OLD
AND NEW CARDS.
4. ACTION.
A. COMMANDERS AND AGENCY PROGRAM COORDINATORS (APC’S).
(1) ENSURE INDIVIDUAL ACCOUNT INFORMATION IS KEPT UP-TO-DATE IN THE
BOA ELECTRONIC ACCOUNT GOVERNMENT LEDGER SYSTEM (EAGLS). KEEPING THE
CARDHOLDER’S INFORMATION, PARTICULARLY THE MAILING ADDRESS,
UP-TO-DATE IS CRITICAL SINCE THIS INFORMATION WILL BE PASSED TO CITI
FOR DELIVERY OF THE NEW CARDS. WITH PCS SEASON UPON US UPDATING
ACCOUNT INFORMATION MUST BE ONGOING. THE APC IS REQUIRED TO BE
PLACED ON ALL CHECK-IN AND CHECK-OUT SHEETS AS DIRECTED BY REFERENCE
(D).
(2) CLOSE ACCOUNTS IF THE CARDHOLDER HAS SEPARATED OR IS DECEASED.
(3) REQUEST THE TRANSFER OF CLOSED ACCOUNTS TO THE HQMC CLOSED
ACCOUNTS HIERARCHY WITHIN EAGLS.
(4) ENSURE CARDHOLDERS REQUEST REFUNDS FOR ANY CREDIT BALANCES ON
THEIR ACCOUNTS. A REPORT IS SENT TO MAJOR COMMAND GTCC POC’S ON A
MONTHLY BASIS WHICH IDENTIFIES CARDHOLDERS WITH CREDIT BALANCES.
5. ADDITIONAL INFORMATION REGARDING THE USE OF INDIVIDUAL GTCC’S:
A. AS DIRECTED BY REF C, TRAVELERS ARE REQUIRED TO SUBMIT RECEIPTS,
(TO INCLUDE AIRLINE RECEIPTS), IF THE EXPENSE CLAIMED IS $75 OR
MORE, OR IS A LODGING EXPENSE. THIS REQUIREMENT REMAINS APPLICABLE
WITH THE USE OF THE DEFENSE TRAVEL SYSTEM (DTS) AND THE INDIVIDUAL
GTCC. AIRLINE TICKET RECEIPTS CAN BE OBTAINED BY ONE OF THE
FOLLOWING METHODS:
(1) COMMERCIAL TRAVEL OFFICE (CTO) WEB SITES, CONTACT YOUR CTO FOR
INFO.
(2) AT THE TRANSPORTATION TERMINAL UPON CHECK-IN.
(3) CTO ASSISTANCE.
B. APPROVING OFFICIALS (AO). AO’S WILL ENSURE TRAVELERS SUBMIT THE
REQUIRED RECEIPTS WHETHER THE LEGACY CLAIM PROCESS OR DTS IS USED.
AO’S ARE ALSO RESPONSIBLE FOR ENSURING THAT THE GTCC OUTSTANDING
BALANCE IS SPLIT DISBURSED BY THE TRAVELER. CURRENT GTCC
TRANSACTION INFORMATION IS AVAILABLE FOR VIEWING BY THE AO WHEN THE
DTS VOUCHER IS BEING APPROVED. THE GTCC TRANSACTIONS ARE ALSO
AVAILABLE FOR VIEWING IN DTS BY THE TRAVELER. SEE YOUR
ORGANIZATIONAL DEFENSE TRAVEL ADMINISTRATOR (ODTA) FOR ASSISTANCE IN
VIEWING THIS INFORMATION.
C. CTO FEES (DTS CLAIMS). TRAVELERS ARE CHARGED A TRANSACTION FEE BY
THE CTO WHEN A TRANSPORTATION TICKET IS ISSUED. THIS FEE IS
REIMBURSABLE TO THE TRAVELER WHEN CHARGED TO THE TRAVELER’S
INDIVIDUAL GTCC. TRAVELERS AND AO’S MUST VERIFY THAT THE CTO
TRANSACTION FEE IS AUTOMATICALLY ADDED TO THE DTS CLAIM AS A
REIMBURSABLE EXPENSE BY THE CTO, IF NOT, THE TRAVELER SHOULD ADD THE
EXPENSE.
D. CTO FEES (NON-DTS CLAIMS). THE TRANSACTION FEE MUST BE CLAIMED AS
A SEPARATE EXPENSE BY THE TRAVELER FOR NON-DTS TRAVEL CLAIMS.
E. CTO FEES FOR TICKETS CHARGED TO A CENTRALLY BILLED ACCOUNT (CBA).
THIS FEE IS NOT CHARGED OR REIMBURSED TO THE TRAVELER IF THE
TRANSPORTATION IS BILLED TO A CBA HELD BY THE TRAFFIC MANAGEMENT
OFFICE (TMO).
F. AS A REMINDER, ORDERS ISSUED TO TRAVELERS, WHETHER NON-DTS OR
DTS, SHOULD INDICATE IF THE TRAVELER IS EXEMPT FROM THE REQUIREMENT
TO USE THE GTCC. SEE REF D FOR THE ONLY AUTHORIZED EXEMPTIONS FROM
GTCC USE.
G. TRAVELERS MUST PROMPTLY NOTIFY THE CTO TO REQUEST REFUNDS FOR
UNUSED OR PARTIALLY USED TICKETS.
H. CTO’S WILL ISSUE ELECTRONIC TICKETS WHEN AVAILABLE. CTO’S WILL
NOT ISSUE PAPER TICKETS UNLESS JUSTIFICATION IS PROVIDED BY THE AO
TO SUPPORT THE ISSUANCE OF A PAPER TICKET.
6. RELEASE AUTHORIZED SES CHARLES E. COOK III, ASST. DEPUTY
COMMANDANT, PROGRAMS
AND RESOURCES DEPARTMENT.//