NASA Headquarters Alternate Dispute Resolution Program
The NASA Headquarters Equal Opportunity and Diversity Management
Division Alternative Dispute Resolution (ADR) Program is designed
to facilitate the resolution of workplace disputes. The objective
is to provide a convenient, easily accessible, fair and equitable
means of resolving these disputes at the lowest possible level.
Our ADR Program is designed in accordance with the Equal
Employment Opportunity Commission’s (EEOC) revised regulations
at 29 C.F.R. Section 1614.102 (b)(2) and adheres to the Core
ADR Principles specified by EEOC in Management Directive 110;
fairness (to include, neutrality, confidentiality, and enforceability),
flexibility, training, and evaluation.
While there are many types of ADR, NASA Headquarters’ chosen
method of ADR is mediation. Participation in ADR is voluntary
for both parties. ADR does not replace the informal complaint
resolution process formal dispute resolution processes, but
offers employees an additional opportunity to resolve workplace
issues. The ADR mediation conferences are conducted by trained
mediators.
For questions, additional information, or if you wish to
use the NASA Headquarters ADR Program, contact:
Claudia Silver
NASA Headquarters
ADR Program Manager
(202) 358-0936
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