Hours of Operation: Open 24 hrs a day 365 days a year
Phone number for appointments: (719) 457-2273
The Acute Care Clinic is an appointment-based clinic available to cadets, active duty and other TRICARE Prime/TRICARE Plus enrollees 24 hours a day, seven days a week. Other Department of Defense patients will be given appointments on a space-available basis. Here are some recurring questions and answers received by the 10th Medical Group.
What if I have a medical emergency?
Patients who believe that they have a serious medical emergency or that the absence of medical attention would lead to loss of life, limb or eyesight should call 911 or seek medical care at the nearest emergency department, as the Academy ACC will not provide emergency services. 911 calls on-base will get the same ambulance response they get now, but for true medical emergencies the ambulance will be directed to the nearest off-base emergency department.
How do I make an ACC appointment?
To make an ACC appointment, patients should call the Military Healthcare Access to Care Line at 457-CARE (457-2273). During duty hours, patients with non-emergency conditions will be given an appointment with their primary care manager. If the PCM has no available appointments, patients will be given the opportunity to schedule an appointment in the ACC. After duty hours and on weekends, patients will schedule an ACC appointment by calling 457-CARE. Appointments will be booked on a first-come, first-served basis.
Where will this new clinic be located?
The ACC will continue to operate in the current ER location until the completion of a new clinic facility, scheduled to open in December 2008. The renovated clinic, adjacent to the family practice clinic and accessible from the hospital’s main lobby, will be specifically designed for acute care. The ACC will share a check-in desk with the family practice clinic.
What kind of medical personnel will I see in the ACC?
The ACC will be staffed by military and civilian Family Practice Physicians, Physician Assistants and Nurse Practitioners, as well as military and civilian nurses and medical technicians. Emergency Medicine trained physicians will not be available.
Phone number for appointments: (719) 457-2273
The Acute Care Clinic is an appointment-based clinic available to cadets, active duty and other TRICARE Prime/TRICARE Plus enrollees 24 hours a day, seven days a week. Other Department of Defense patients will be given appointments on a space-available basis. Here are some recurring questions and answers received by the 10th Medical Group.
What if I have a medical emergency?
Patients who believe that they have a serious medical emergency or that the absence of medical attention would lead to loss of life, limb or eyesight should call 911 or seek medical care at the nearest emergency department, as the Academy ACC will not provide emergency services. 911 calls on-base will get the same ambulance response they get now, but for true medical emergencies the ambulance will be directed to the nearest off-base emergency department.
How do I make an ACC appointment?
To make an ACC appointment, patients should call the Military Healthcare Access to Care Line at 457-CARE (457-2273). During duty hours, patients with non-emergency conditions will be given an appointment with their primary care manager. If the PCM has no available appointments, patients will be given the opportunity to schedule an appointment in the ACC. After duty hours and on weekends, patients will schedule an ACC appointment by calling 457-CARE. Appointments will be booked on a first-come, first-served basis.
Where will this new clinic be located?
The ACC will continue to operate in the current ER location until the completion of a new clinic facility, scheduled to open in December 2008. The renovated clinic, adjacent to the family practice clinic and accessible from the hospital’s main lobby, will be specifically designed for acute care. The ACC will share a check-in desk with the family practice clinic.
What kind of medical personnel will I see in the ACC?
The ACC will be staffed by military and civilian Family Practice Physicians, Physician Assistants and Nurse Practitioners, as well as military and civilian nurses and medical technicians. Emergency Medicine trained physicians will not be available.