Low-Income Home Energy Assistance Program (LIHEAP) Clearinghouse acf home privacy policy
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California

FY 2009 Low-Income Energy Programs
Federal | Rate Assistance | Weatherization | Charitable

Federal

LIHEAP Contact
Public Inquiries: 1-866-675-6623
Website:
www.csd.ca.gov/Programs/Low Income Home Energy Assistance Program (LIHEAP).aspx

LIHEAP Administering Agency Contacts
www.csd.ca.gov/Programs/Energy Service Providers.aspx

LIHEAP FY 2009 Funding
$225,894,133 - regular block grant
$22,592,561 - emergency contingency funds

LIHEAP Income Eligibility Level

75% State Median Income

LIHEAP FY 2007 Benefit
Heating: $131 minimum, $479 maximum

LIHEAP FY 2008 Households Served
105,225

LIHEAP Program Dates
Year-round

Utility

Low-Income Rate Assistance

Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.  Eligibility: total household income is at or below 200 percent of federal poverty level. The CARE income guidelines, effective June 1, 2007, are as follows:

Household size
Income
1 or 2
$29,300
3
$34,400
4
$41,500
5
$48,600
Add $7,100 for each additional household member

Pacific Gas & Electric
1-800-743-5000
www.pge.com/myhome/customerservice/financialassistance/

  • CARE
  • Family Electric Rate Assistance (FERA)
    Rate reduction program for large households of three or more people with low- to middle-income, designed for customers who exceed the income threshold for the CARE discount program.
  • Medical Baseline Program
    Customers dependent on life-support equipment or with special heating or cooling needs may be eligible for 500 kWh of electricity and/or 25 therms of gas per month at the lowest price, in addition to standard baseline quantities. They are also exempt from the average 3-cent per kWh energy procurement surcharge.

Pacific Power
Contact list
www.pacificpower.net/Article/Article23256.html

  • CARE
    1-866-675-6627
  • Medical Allowance
    1-888-221-7070; 1-888-225-2611 for Spanish; 1-800-833-2878 for TDD/TTY

San Diego Gas & Electric
1-800-411-7343
www.sdge.com/residential/assistServices.shtml

  • CARE
  • Family Electric Rate Assistance (FERA)
    For qualified households with three or more persons, this program provides a discount on electricity costs once your energy usage reaches certain levels.
  • Medical Baseline

Sierra Pacific Power Company (SPPCo)
www.sierrapacific.com/services/residential/assistance/

  • CARE
    Eligible customers,200 percent of the federal poverty level or below, receive a 20 percent discount.
    1-866-675-6627
  • Medical Baseline
    Provides an increase in the baseline allowance, the amount of energy that is charged at the lowest possible rate. If someone in a household has multiple sclerosis, a life-threatening illness, is a paraplegic, quadriplegic, or requires regular use of life-support equipment, they may qualify for this additional allowance of electricity at the lower rate. Both the customer and their doctor must complete a Medical Baseline Application.
    North Lake Tahoe 1-800-782-2506 or 1-800-782-2506

Southern California Edison
www.sce.com

  • CARE
    Offers income-qualified customers a 20 percent discount off their monthly bills. Enrolled customers are also exempt from the 2001 rate increases ordered by the California Public Utilities Commission. Applications are available on SCE's website.
    1-800-447-6620
    www.sce.com/RebatesandSavings/LowIncome/careprogram.htm
  • Medical Baseline Allowance
    An additional 16.5 kilowatt-hours (kWhs) per day of low-priced “baseline” energy is provided year round for persons with certain medical conditions. Applications are available on SCE's website.
    1-800-655-4555, 800-441-2233 para Espanol
    www.sce.com/CustomerService/RateInformation/
  • FERA
    The FERA program offers a discount to income-qualified households of three or more that have monthly bills that exceed baseline electricity usage by 30% or more. Applications are available on SCE's website.
    1-800-798-5723
    www.sce.com/RebatesandSavings/LowIncome/feraprogram.htm

Southern California Gas
1-800-427-2200

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.  If establishing new service, you may also qualify for a 60 percent discount on the Service Establishment Charge if you qualify for CARE within 90 days of starting new gas service. Download an application.
    www.socalgas.com/residential/assistance/care/
  • Medical Baseline Allowance
    If a household member has a life-threatening illness, is seriously disabled, or requires regular use of life-support equipment powered by gas, an additional allowance of gas at a lower rate may be available. Forms are on the website.
    www.socalgas.com/residential/assistance/medallowance/

Los Angeles Department of Water and Power
1-800-342-5397 or e-mail: ccenter@ladwp.com.
www.ladwp.com/ladwp/cms/ladwp004031.jsp

  • Residential Low-Income Rate
    This rate reduces the cost of electricity, water and sewer services for a permanent, primary residence up to 15 percent.
  • Senior Citizen Lifeline Rate
    Senior citizens 62 or older with an annual household income of less than the allowed maximum may be eligible for a discount.
  • Life Support Device Discount
    A discount on the electric bill is available to DWP customers who have a device in their home which is an essential life-support unit powered by electricity or water.
  • Paraplegic, Quadriplegic and Multiple Sclerosis Discount
    The discount is available in addition to the Senior Citizen, Disabled Individual or Life-Support Devices discount provisions for which the customer is eligible.

Sacramento Municipal Utility District

  • Energy Assistance Program Rate (EAPR)
    Qualifying low-income customers receive a discount of more than 30 percent off their monthly energy bill. Customers whose household income is less than 200 percent of the federal poverty level are now eligible. Applications are available on the website or call 1-866-675-6624.
    www.smud.com/pay/eapr.html
  • Medical Equipment Discount Rate
    Full-time residents of a household requiring an electrically powered device for medical reasons can receive a discount of more than 30 percent off monthly energy charges. Certification from a doctor of medicine or an osteopath licensed to practice medicine in the State of California stating that a medical need exists is required. Download an application or call 1-866-675-6624
    www.smud.com/residential/services/medical-rate.html

Alameda Power & Telecom
Energy Assistance Program (EAP)
Intervention program includes a one-year 25 percent electric rate reduction home energy audit, free compact fluorescent lights, and replacement of inefficient refrigerators. Income qualification and enrollment by Red Cross.
510-814-4219
www.alamedapt.com/about us/fin_assist.html

Anaheim Public Utilities
Low-Income Senior Energy Credit
Seniors 62 years or older and whose household income is 80 percent or below the Orange County median may qualify for a 10 percent discount on their electric bill. Sign up on the website.
714-765-4250
www.anaheim.net/utilities/adv_svc_prog/financial_assistance/index.pdf

Azusa Light and Water
626-812-5225
www.azusalw.com/Services/Customer/special.asp

  • Lifeline Rate
    Applies to households who have a full-time member who requires essential life-support devise.
  • Residential Low Income Assistance
    One-time energy bill paying assistance.

Bear Valley Electric
CARE
Twenty percent discount for customers at or below 200 percent of the federal poverty.
800-999-4033 or customerservice@aswater.com

Burbank Water and Power
Lifeline Program
Eligible customers are exempt from the monthly Customer Service Charge and the Utility Users Tax and receive reduced rates on their electric service, garbage and refuse, and sewer services. Eligibility:low-income senior citizens, low-income disabled customers, and customers on life support.
818-238-3722
www.burbankwaterandpower.com/lifeline.html

City of Banning
951-849-5224
www.ci.banning.ca.us/Default.asp?Page=104

  • B.E.A.R (Banning Electric Alternative Rate)
    A program established by the City of Banning to assist qualified low-income city residents with their electric bill.  The program is administered by the City of Banning and is funded by the state mandated Electric Public Benefits Charge.  Upon approval, qualified applicants will receive a 10 percent reduction rate (not to exceed $150.00 annually) on their electric bill for 12 months. Participants must re-apply on an annual basis. An application is available on Banning's website.
  • Senior Bill Adjustment
    Low-income seniors, 65 years or older, may receive an additional monthly discount of $2 upon approval for the B.E.A.R. discount.

City of Colton Electric Utility
909-370-5040

  • Public Benefit Charge Exemption
    Rate credit for public benefit charges on bill.
  • Medical Baseline
    Extended baseline allowance for persons with medical conditions requiring use of medical equipment.

City of Healdsburg

  • City Alternative Rates for Energy (CARE)
    Fifteen percent rate discount on electric, water and waste bill for income-qualified customers.
    1-866-675-6626 or 707-431-3346
  • Emergency Assistance
    One-time annual bill paying assistance through California Human Development Corp. Energy Service Department.
    707-585-6526

City of Palo Alto
650-329-2333 or email
www.cpau.com/depts/utl/news/

  • Residential Rate Assistance Program (RRAP)
    Twenty percent discount on utilities (water, gas, and/or electricity charges) for residents who meet special medical or financial qualifications. Households with SSI, AFDC, and Food Stamp recipients automatically qualify for the discount.
  • Medical Need
    A medically based 20 percent discount on water, gas, and/or electricity charges may be available for an applicant with a medical condition, treatment or equipment that causes higher than normal utilities consumption.

City of Santa Clara
Rate Assistance Program (RAP)
To apply for a reduced rate, customers of City of Santa Clara can call toll free 1-866-675-6626.
www.csd.ca.gov/Programs/Reduced Rate Programs.aspx

City of Shasta Lake Municipal Utilities
Lifeline Program
Reduced rates on electric, water, and wastewater for disabled or low-income elderly. Administered by the Salvation Army.
530-222-2207

City of Ukiah
Ukiah C.A.R.E.S
Monthly discount for seniors (up to $25) and low-income households (up to $20). Seniors receive first 150 kWhs free; first 120 kWhs are free for low-income. Enrollment and income qualification is performed by the Salvation Army.
707-468-9577
www.cityofukiah.com/forms/utilities/utilities_assistance_programs.pdf

Glendale Water & Power
818-548-3300
www.glendalewaterandpower.com/residents/low_income.aspx

  • Senior Care
    Discounts on utility bills for seniors 62 years of age or older with an annual household income at or below 150 percent of Federal Poverty Guidelines.
  • GWP Guardian
    Customers who have household members using life saving medical equipment or are suffering from afflictions requiring special space conditioning may be eligible for a discount. The amount of the discount depends on the estimated electric usage of your doctor-prescribed equipment.  

Imperial Irrigation District
Residential Energy Assistance Program
Low-income customers may qualify for a 25 percent discounted electric billing rate. Emergency bill paying assistance may be available.
Contact one of the agencies listed.
www.iid.com/Energy_Index.php?pid=380

Lassen Municipal Utilities District
Energy Conservation Assitance Program: ECAP
Provides rate assistance, with an emphasis on energy conservation, to low-income customers.
For details contact LMUD's Energy Services Specialist at 257-4174
www.lmud.org/publicbenefitprogram.html

Lodi Electric Utility

  • Single Household Alternative Rate for Energy (SHARE)
    Thirty percent discount on monthly electric charges for income-eligible customers.
    209-333-6762
    www.lodielectric.com/residential/rateform.php?id=2
  • Senior Fixed Income Discount
    Customers over 62 years of age with an annual income less than $45,000 (with fixed income at least 80percent of total income) may be eligible for a discount on their electric bill.
    209-333-6762
    www.lodielectric.com/residential/rateform.php?id=1
  • Residential Medical Rider
    Customers who qualify will be entitled to an additional 500 kwh of electricity at the lower cost, first-block residential rate or may qualify for a rate discount. Conditions include use of life support device; paraplegic, hemiplegic, or quadriplegic person or multiple-sclerosis patient having special heating and/or air-conditioning needs.
    209-333-6762
    www.lodielectric.com/residential/rateform.php?id=9

Lompoc City Electric
Annual $80 rebate to income-qualified customers. Administered by Catholic Charities.
805-736-2226

Long Beach Energy

Modesto Irrigation District

  • The program reduces your fixed monthly charge from $12.50 to $5.00, and includes a 22.1 % discount on the remainder of your bill for a period of two years, or as long as you qualify. Download an application in English or Spanish or call 1-866-645-6625,
    916-327-6318 TDD/TTY or 1-800-735-2929 TTY.
    www.mid.org/services/residential/mid_cares.htm
  • Medical Life Support Rate
    Discount rate for customers who depend on medical life support devices at home. This discount cuts in half the cost of the first 500 kilowatt hours (kWh) of electricity used in each billing cycle. Information and an application packet is available on the website.
    209-526-7337 or 1-888-335-1643
    www.mid.org/services/residential/mls.htm

Pasadena Water and Power
626-744-4005
http://cityofpasadena.net/waterandpower/WeCanHelp/default.asp

  • Electric Utility Assistance Program (EUAP)
    PWP will credit income-qualified electric customers' accounts $5 (after taxes) each month.  
  • Cares
    Income-qualified customers 62 years or older or disabled, PWP will credit following each month on your electric account: $5.00 (after taxes) and a credit of the Public Benefits Charge.
  • Cares Plus
    Income-qualified customers 62 years or older or disabled, PWP will credit the following each month on your electric account: $5.00 (after taxes), the Public Benefit Charge and Utility Users Tax.
  • Medical Assistance Program
    Must have medically necessary equipment. PWP will credit your electric account $5.00 (after taxes) each month.

Redding Electric Utility

  • Lifeline Rate Program
    Available to qualified low-income seniors (age 62 and over) and low-income disabled customers. Provides a 25 percent discount on the Electric Service Charge and the first 600 kilowatt hours of usage each month, up to a maximum of $13.54. This program is administered by the City of Redding Housing Department. Forms are available on the website.
    530-339-7200 or 866-267-8845
    www.reupower.com/energysvc/asst-progs.asp
  • CARES Program
    Emergency assistance is available to qualified low-income customers. Provides one-time bill payment assistance toward the electric portion of a customers utility bill. This program is administered by City of Redding Customer Service.
    530-339-7200 or 866-267-8845
    www.reupower.com/energysvc/asst-progs.asp

Riverside Public Utilities
UtiliCare
A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. A separate program application and physician's certification of medical condition are required.
909-782-0330; 909-826-5485 for Spanish
www.riversideca.gov/utilities/resi-utilicare.asp

Roseville Electric

Silicon Valley Power
Residential Rate Assistance Program (RAP)
Provides a 25 percent discount off electric portion of Municipal Utilities bill. Eligibility: meet income guidelines or have medical condition or disability documented through physician’s certification. Paraplegic, hemiplegic, or quadriplegic persons qualify, as do scleroderma patients with special heating/ cooling needs or patients on life support.
866-675-6626; TTY/TDD 916-327-6318 or CA Relay Service 800-735-2929 for the deaf or hearing impaired. www.siliconvalleypower.com/res/?sub=assist

Southwest Gas
760-241-9321 or 1-800-645-4541
www.swgas.com/assistance/ca/index.php

  • CARE
  • Additional Baseline Program
    Upon completion of an application and verification by a licensed physician, surgeon, or osteopath, an additional monthly medical allowance of 25 therms will be provided for hemiplegic / paraplegic / quadriplegic persons, multiple sclerosis / scleroderma patients and persons who are being treated for a life threatening illness and have a compromised immune system.

Trinity Public Utilities District
Energy Net
Discount on total energy bill, amount fluctuates depending on rate revenues. Administered by The Human Response Network.
530-623-2024

Turlock Irrigation District

  • CARES
    Eligible customers receive a discount on electric and natural gas bills.  Eligibility: total household income is at or below 200 percent of federal poverty level. Many public utilities also offer rate assistance programs.
    209-669-5366
    www.tid.org/tidweb/Res/ProgramsForQualifiedCustomers/index.htm
  • Home Life Support Discount Program
    Discounts to eligible customers with life support equipment in their homes or medical conditions requiring temporary regulation. For more information on this program, contact Customer Service at 883-8222, or 892-3336 from the Patterson area.
    www.tid.org/tidweb/Res/ProgramsForQualifiedCustomers/index.htm
  • Energy Assistance Program
    A discount equal to $9 per month plus a discount of 15 percent of the charge for the first 800 kWh’s of energy usage for qualified residential customers.
    www.tid.org/tidweb/Res/ResidentialRates/index.htm
    209-883-8300

WP Natural Gas
CARE
Eligible customers, 175 percent of the federal poverty level or below, receive a 20 percent discount.
530-541-0300

Low-Income Energy Efficiency

Low-Income Energy Efficiency (LIEE)
Services for qualified customers may include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. Eligibility: 200 percent of federal poverty level. Contact your utility for more information and an application.
www.cpuc.ca.gov/PUC/energy/consumers/liee.htm

PG&E 800-933-9555
Edison 866-675-6623
SDG&E 800-411-7343
SoCalGas 800-427-2200
Alpine Nat'l Gas 209-772-3006
Avista Utilities 800-2270-9187
Bear Valley Electric 800-808-8237
PacifiCorp 888-221-7070
Sierra Pacific 800-782-2498
Southwest Gas 800-645-4541
West Coast Gas 916-364-4100


Pacific Gas & Electric
Energy Partners Program
Examples of services for qualified customers include attic insulation, door replacement, door weather-stripping, caulking and minor home repair. The following appliances may be replaced for qualified customers: refrigerator, room air conditioner or evaporative cooler.
1-800-933-9555
TDD/TTY service: 1-800-652-4712
www.pge.com/myhome/customerservice/financialassistance/energypartners/index.shtml

Pacific Power
LIEE
Del Norte County 707-464-9013
Outside Del Norte County 503-938-4424

San Diego Gas & Electric
Energy Team
The Energy Team program provides free energy-saving home improvements such as new energy-efficient appliances and other measures to those with limited incomes and seniors who meet specific income guidelines. Both homeowners and renters can participate in this program. Contact SDG&E at 1-800-411-7343 to apply.
www.sdge.com/residential/assistServices.shtml

Sierra Pacific Power Company
LIEE
1-800-655-7705
www.sierrapacific.com/services/residential/assistance/

Southern California Edison
Energy Management Assistance Program
Helps income-qualified households conserve energy and reduce their electricity costs.  SCE pays all the costs of purchasing and installing energy-efficient appliances and equipment, which are free to eligible customers. Other services include energy efficient light bulbs and weatherization measures.
1-800-736-4777
www.sce.com/RebatesandSavings/LowIncome/howdoesemawork.htm

Southern California Gas
Direct Assistance Program
No-cost weatherization and furnace repair or replacement services(homeowners only) for qualified limited-income customers.
1-800-331-7593
www.socalgas.com/residential/assistance/dap/

Southwest Gas Company
LIEE
Provides qualified limited-income customers with money-saving improvements at no cost. Examples of energy-saving measures are caulking, door weather-stripping, low-flow showerheads, and water heater blankets.
Southern California: Community Action Partnership of San Bernardino County, 1-800-635-4618
Northern California: Project Go, Inc., 1-800-655-7705
Spanish-speaking customers, 1-866-812-5766
TDD, 1-800-735-2929
www.swgas.com/efficiency/ca/liee.php

Alpine Natural Gas
LIEE
209-772-3006

Anaheim Public Utilities
Weatherization
In partnership with the Orange County Community Development Council, contractors make home repairs, replace inefficient appliances and install other energy saving measures as needed. For program information call 714/839-6199, or for TTD service you may dial 714/839-2983.
www.anaheim.net/utilities/adv_svc_prog/asst.html

Bear Valley Electric
LIEE
Services may include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. Eligibility: 200 percent of federal poverty level.
800-999-4033 or customerservice@aswater.com

City of Colton Electric Utility
Evaporative Cooler Program
Portable evaporative coolers are provided to low-income with high air conditioning costs.
909-370-5040

Glendale Water & Power
Cool Care
A refrigerator replacement and recycling program for low-income GWP customers. It helps reduce low-income electric bills by replacing old energy inefficient refrigerators with brand new money saving Energy Star® models. Call GWP at (818) 548-3300 to answer some qualifying questions then complete a Cool Care application.
818-548-3300
www.glendalewaterandpower.com/residents/low_income.aspx

Lompoc City Electric
Limited funds for free refrigerator replacement program - for very low income whose energy bills reflect specific usage criteria. Financial assistance is available for purchasing energy efficient refrigerators. Administered by Catholic Charities.
805-736-2226

Pasadena Water and Power
Rebuilding Together Pasadena
A program that provides energy efficiency home repairs for low-income elderly or disabled customers. Application is availble on the website.
626-798-6176
www.rtpasadena.org/homeowners.html

Redding Electric Utility
Self-Help Home Improvement Project (SHHIP)
Provides weatherization help to low income households. This program is not administered by REU.
530-378-6900

Riverside Public Utilities
WE CARE
Free in-home weatherization service for low-income, disabled and senior households. Services may include weather stripping, door sweeps, electric water heater blanket and water-saving showerheads. An online application is available.
909-826-5485
www.riversideca.gov/utilities/resi-wecare.asp

Truckee Donner PUD
May provide pipe insulation, low-flow showerheads and other basic weatherization measures.
530-582-3931

Turlock Irrigation District
Provides funding to Central Valley Opportunities Center for expansion of weatherization services to include window sunscreens, appliance (refrigerator and microwave) replacement, and some appliance repair for low-income customers.
209-577-3210

West Coast Gas
LIEE
916-364-4100

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Pacific Gas and Electric
REACH
Donations by customers and employees of PG&E are matched by shareholders, up to $1,800,000 a year. Generally, recipients can receive REACH assistance only once within a 12-month period, but exceptions can be made for seniors, the physically challenged and the terminally ill. The Salvation Army administers the REACH program.
1-800-933-9677
www.pge.com/myhome/customerservice/financialassistance/reach/index.shtml

Pacific Power
Project HELP
Pacific Power matches customer donations dollar-for-dollar for energy assistance programs. Administered by the Salvation Army.
530-842-7321
www.pacificpower.net/Navigation/Navigation4217.html

San Diego Gas and Electric
Neighbor to Neighbor
Subsidized by SDG&E shareholders and employees, the program helps customers who do not qualify for any other assistance programs but can't pay their SDG&E bill due to temporary financial hardship such as temporary unemployment or a serious family illness.
1-800-411-7343
www.sdge.com/residential/assistServices.shtml

Sierra Pacific Power Company
Special Assistance Fund for Energy (S.A.F.E.)
S.A.F.E. is a low-income, energy assistance program administered on a volunteer basis by community service agencies throughout Sierra Pacific's northern Nevada and northern California service area.
Alpine County: 530-573-3490
El Dorado County: 530-573-3490
Mono County: 775-834-6126
Nevada County: 775-298-0010
Placer County: 775-298-0010
Sierra & Plumas County: 530-993-4770
www.sierrapacific.com/services/residential/assistance/

Southern California Edison

  • Energy Assistance Fund (EAF)
    EAF is an assistance fund designed to help those in need pay their winter electric bills each year in February and March. SCE shareholders match customer donations dollar for dollar. United Way of Greater Los Angeles works with more than 120 local, nonprofit, community-based organizations to help distribute the money.
    1-800-447-6620
    www.sce.com/RebatesandSavings/LowIncome/eaf.htm

  • EAF/2006 Rate Relief
    An extension of the EAF, offered September 2006 through December 29, 2006, is available to all qualifying SCE residents, regardless if they already received assistance from the annual EAF program. Households served by SCE who meet the temporarily increased income guidelines will be eligible to receive a one-time pledge of up to $150 towards their SCE energy bill.
    Contact an EAF agency or call 1-800-205-8596
    www.SCE.com/EAF

Southern California Gas Company
Gas Assistance Fund
Starting February 1 and continuing though April (or until funds are depleted), qualifying customers may apply to receive financial help in paying their gas bills. The fund is administered by the United Way.
1-800-427-2200 English
1-800-342-4545 Spanish
www.socalgas.com/residential/assistance/gaf/

Southwest Gas
Energy Share
Energy Share program is an emergency fund which provides direct assistance to qualified people with unexpected financial difficulties, such as the loss of a job or a medical emergency. All donations, from customers and shareholders, are managed and distributed by The Salvation Army.
www.swgas.com/assistance/ca/index.php

Sacramento Municipal Utility District
EnergyHELP
Donated funds are distributed to customers in need through two participating charities, The Salvation Army and Sacramento Food Bank Services.
eanswer@smud.org
1-866-675-6624
www.smud.com/pay/energyHELP.html

Los Angeles Department of Water and Power
Project Angel
Helps low-income and elderly unemployed DWP residential customers meet their energy and water needs. It is especially designed for those not eligible for other aid or welfare assistance. Project ANGEL is funded by DWP customers and city employees. Funds are administered by the United Way.
1-800-342-5397 or email: ccenter@ladwp.com
www.ladwp.com/ladwp/cms/ladwp004031.jsp

Alameda Power & Telecom
Energy Assistance through Supportive Efforts (EASE)
One-time emergency assistance, up to $200, when electric bill is in arrears. Income qualification and enrollment by Red Cross.
510-814-4200
www.alamedapt.com/aboutus/fin_assist.html

Anaheim Public Utilities Department
One-time emergency bill paying assistance for low-income through City of Anaheim Community Services Department.
714-765-4500

Burbank Water and Power
Project Share
Helps Burbank families experiencing temporary financial difficulties due to unemployment, sudden illness, and other unforeseen hardships.
238-3700
www.burbankwaterandpower.com/projectshare.html

City of Palo Alto Utilities
Project PLEDGE
One-time annual emergency bill paying assistance.
650-329-2333

City of Ukiah
R.E.A.C.H.
Emergency energy assistance, once every two years, through Community Help. Applied to electrical charge and administered by the Salvation Army.
707-468-9577
www.cityofukiah.com/forms/utilities/utilities_assistance_programs.pdf

Glendale Water & Power
Helping Hand
Helps customers continue electric service by providing up to $150 in one-time GWP bill payment or deposit assistance for low-income customers who are experiencing a temporary financial emergency. To apply for Helping Hand call to request an application be sent to your home.
818-548-3300
www.glendalewaterandpower.com/residents/low_income.aspx

Imperial Irrigation District
Emergency Energy Assistance Program
Customers in financial crisis may apply for funding to avoid disconnection for nonpayment of their electric bill.
Contact one of the agencies listed.
www.iid.com/Energy_Index.php?pid=381

Pasadena Water and Power
Project A.P.P.L.E.
(Assisting Pasadena People with Limited Emergencies)
A qualified residential electric customer can receive a one-time emergency financial assistance (not to exceed $100 per year.) These funds are donated by PWP and its customers. 
Call the Jackie Robinson Center at (626) 744-7300
http://cityofpasadena.net/waterandpower/WeCanHelp/default.asp

Redding Electric Utility
SHARES
Customer donations provide bill paying assistance for the elderly, 62 years of age or older. Administered by Golden Umbrella.
530-223-6034
www.reupower.com/energysvc/asst-progs.asp

Riverside Public Utilities
SHARE
SHARE is supported by customer contributions and has been expanded with funds from the state-mandated Electric Public Benefits Charge. Applicants must complete an application at Riverside County Department of Public Social Services & Community Action, 2038 Iowa Ave., Ste. B-102, Riverside.
909-955-6478
www.riversideca.gov/utilities/resi-share.asp

Surprise Valley Electrification Corporation
One-time annual emergency energy assistance in cooperation with TEACH, Inc.
530-233-3511


Page Last Updated: December 17, 2008