Arkansas

FY 2009 Low-Income Energy Programs
Federal | Utility | Charitable

Federal

LIHEAP Contact
Public Inquiries: 1-800-482-8988
Website: www.state.ar.us/dhs/dco/ocs/index.htm#haap

LIHEAP Administering Agency Contacts
List of agencies

LIHEAP FY 2009 Funding
$36,497,448 - regular block grant
$3,213,444 - emergency contingency funds

LIHEAP Income Eligibility Level
150% Federal Poverty level

LIHEAP FY 2007 Benefit
Heating: $42 min, $126 average, $259 max

LIHEAPFY 2008 Households Served
Heating and cooling: 70,456

Program Dates
Heating: January 5 - March 31
Crisis: Year-round

Utility

Low-Income Rate Assistance

Entergy Arkansas
Sales tax exemption on the first 500 kWh used each month for customers with an annual household income of less than $12,000. Download a registration form or contact the Customer Service Center at: 1-800-ENTERGY
www.entergy-arkansas.com/ar/yourhome/special_needs.asp

Empire District Electric Company
Empire's Action to Support the Elderly (EASE)
Provides late fee and security deposit waivers for seniors age 60 and older and disabled customers.
417-624-0300 or 1-800-206-2300
www.empiredistrict.com/CustomerService/EASE.aspx

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

American Electric Power
Neighbor to Neighbor
Customer and AEP donations are distributed through United Way.
318-862-2954

Arkansas Western Gas
Hearts Warming Homes
Provides heating assistance to customers in Northwest, North Central and Northeast Arkansas. The program will operate from November to April and assistance grants are based on need and not strict income guidelines. Individuals and families who need help paying a home heating bill can request assistance by contacting a local Salvation Army office in person.

CenterPoint Energy
Good Neighbor Fuel Fund
Donations from customers and employees are matched by CenterPoint. The Good Neighbor Fuel Fund is integrated and coordinated with LIHEAP by supplementing LIHEAP dollars after the program has ended or when benefits are insufficient to meet the household's needs.
1-800-992-7552

Empire District Electric Company
Project Help
Project Help extends a helping hand to needy senior citizens 55 years or older and handicapped persons. The program is administered by the Red Cross which screens applicants and provides relief where the need is greatest.
417-624-0300 or 1-800-206-2300
www.empiredistrict.com/CustomerService/ProjHelp.aspx

Entergy
Beat The Heat
During May, thousands of fans were distributed to customers living in the Entergy service area.
1-800-368-3749
Entergy-Arkansas Web Site

Entergy
Power to Care
Project Deserve is funded by customer, employee and stockholder donations and provides crisis assistance once per calendar year to the elderly and disabled on fixed incomes with a cash payment towards the household's electric bill. Administered by the The Southern Good Faith Fund.
Pine Bluff: 870-535-6233
Helena West-Helena: 870-816-1104, 870-816-1120, 870-338-3279
Little Rock: 501-661-0322
www.southerngff.org/projectdeserve.php

Page Last Updated: December 31, 2008