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Administration for Children and Families

Chapter KF


71 FR 59117-59123, 10/06/06

67 FR 8816-18, 02/26/02

66 FR 13934-35, 03/08/01

66 FR 8116-20, 01/29/01

63 FR 42050-52, 08/06/98

63 FR 4455-57, 01/29/98

KF.00 Mission

KF.10 Organization

KF.20 Functions

KF.00 Mission [66 FR 8116-20, 01/29/01].  The Office of Child Support Enforcement (OCSE) advises the Secretary, through the Assistant Secretary for Children and Families/Director of Office of Child Support Enforcement, on matters relating to child support enforcement.  OCSE, in conjunction with Regional Offices, provides direction, guidance and oversight to State and Tribal Child Support Enforcement (CSE) program offices and Tribes for activities authorized and directed by title IV-D of the Social Security Act and other pertinent legislation.  The general purpose of the CSE legislation is to permit State and Tribes to develop programs for establishing and enforcing support obligations by locating non-custodial parents, establishing paternity when necessary, obtaining child support orders, and enforcing those orders.  The specific responsibilities of this Office are to:  develop, recommend and issue policies, procedures and interpretations for State and Tribal programs for locating non-custodial parents, establishing paternity, and obtaining child support; develop procedures for review and approval or disapproval of State and Tribal plan material; conduct audits of child support programs; assist States and Tribes in establishing adequate reporting procedures and maintaining records for the operation of the CSE programs and of amounts collected and disbursed under the CSE program and the costs incurred in collecting such amounts; provide technical assistance and training to the States and Tribes to help them develop effective procedures and systems for establishing paternity, establishing support orders and collecting child support; operate the law enforcement, military and judicial liaison offices; operate the United State and Tribes Central Authority for International Child Support; monitor the access, visitation and fatherhood programs.  OCSE also operates the mandatory and discretionary grant programs for child support as well as several other components within the Administration for Children and Families; and reviews and manages the clearance of Federal Register Notices for OCSE, and various components of ACF.  It also coordinates the child support provisions of the Welfare-to-Work program; certify applications from State and Tribes for permission to utilize the courts of the United State and Tribes to enforce court orders for support against absent parents; operate the Federal Parent Locator Service (FPLS); certify to the Secretary of the Treasury amounts of child support obligations that require collection in appropriate instances; transmits to the Secretary of State certifications of arrearages for passport denial; submit reports to Congress, as requested, on activities undertaken relative to the CSE program; approve advanced data processing planning documents; and review, assess and inspect planning, design and operation of State and Tribal management information systems.  The FPLS also assists other Federal and State and Tribal agencies not involved in child support to fulfill their respective missions, save taxpayer dollars, and improve service to the public.

KF.10 Organization [71 FR 59117-59123, 10/06/06]. The Office of Child Support Enforcement is headed by a Director and consists of:

Office of the Director/Deputy Director/Commissioner (KFA)

Office of Audit (KFAA)

Office of Child Support Enforcement Regional Program Units (KFADI-X)

Office of the Deputy Commissioner (KFB)

Office of Automation and Program Operations (KFB1)

Division of Federal Systems (KFB11)

Division of State and Tribal Systems (KFB12)

Division of Management Services (KFB2)

Division of Consumer Services (KFB3)

Division of Planning, Research, and Evaluation (KFB4)

Division of Policy (KFB5)

Division of Special Staffs (KFB6)

Division of State, Tribal and Local Assistance (KFB7)

KF.20 Functions. KFA. Office of the Director and Deputy Director/Commissioner [71 FR 59117-59123, 10/06/06].  The Director is also the Assistant Secretary for Children and Families and is directly responsible to the Secretary for carrying out OCSE's mission. The Deputy Director/Commissioner has day-to-day operational responsibility for Child Support Enforcement programs.  The Deputy Director/Commissioner assists the Director in carrying out responsibilities of the Office and provides direction and leadership to the Office of the Deputy Commissioner, the Office of Automation and Program Operations, and the Office of Audit.

The Office is responsible for developing regulations, guidance and standards for State/Tribes to observe in locating absent parents; establishing paternity and support obligations; maintaining relationships with Department officials, other federal departments, State and tribal and local officials, and private organizations and individuals interested in the CSE program; coordinating and planning child support enforcement activities to maximize program effectiveness; outreach to the communities of faith and service, as well as access/visitation programs and advocacy interests and approving all instructions, policies and publications issued by OCSE staff.  The Office is responsible for Child Support Enforcement financial analysis and strategy development; internal OCSE compliance operations; and the management of large-scale or high profile assistance activities involving multiple OCSE areas of responsibility.

KFAA.  Office of Audit develops, plans, schedules and conducts periodic audits of CSE programs in accordance with audit standards promulgated by the Comptroller General.  It is also responsible for liaison with other agencies on special law enforcement initiatives. The Office, headed by a Director reports directly to the Deputy Director/Commissioner, and will audit, at least once every three years (or more frequently in the case of a State which fails to meet the performance standards and the tests of the reliability of program data), the reliability of State financial and statistical data reporting systems used in calculating the paternity establishment percentage and the performance indicators used as the basis for the payment of performance based financial incentives to the State.  These audits will examine the computer systems general and application controls and include in deputy testing of the data produced by the system to ensure that it is valid, complete and reliable.  The Office will also conduct financial audits to determine whether federal and other funds made available to carry out the CSE programs are being appropriately expended, and properly and fully accounted for.  These audits will also examine collections and disbursements of support payments for proper processing and accounting treatment.

The Office will also provide technical assistance to State and Tribes in developing their self-assessment capabilities and implementing the annual reporting requirements contained in the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996.

In addition, the Office will also conduct other audits and examinations of program operations as may be necessary or requested by program officials for the purpose of improving the efficiency, effectiveness and economy of State, Tribal, and local child support activities; develops consolidated reports for the Director and Deputy Director/Commissioner, OCSE based on findings; provides specifications for the development of audit regulations and requirements for audits of State and Tribal programs; and coordinates and maintains effective liaison with the HHS Inspector General's Office and with the General Accounting Office.

The Office operates Project Save Our Children, a law enforcement liaison initiative which is a coalition of task forces, which currently covers 20 States and the District of Columbia, This initiative addresses interstate and tribal cases by:  (1) Creating a formal partnership between CSE and the criminal justice system; (2) devising new ways to analyze and interpret information; and (3) making interstate and tribal child support enforcement a priority with the criminal justice community.  At the heart of the task forces is a case screening unit and its information platform through which public and private databases are queried in an attempt to gather information concerning the whereabouts and assets of the non-custodial parents.  Project Save Our Children's goal is to increase child support collections through the identification, investigation, and, when warranted, prosecutions of flagrant, delinquent child support offenders.  Project Save Our Children makes this possible by creating a nationwide, comprehensive, coordinated Health and Human Services/Justice Department response to unresolved interstate and tribal child support enforcement cases.

KFADI-X.  Office of Child Support Enforcement Regional Program Units [71 FR 59117-59123, 10/06/06].   Each OCSE Regional Program Unit is headed by the OCSE Regional Program Manager who reports to the Deputy Director (also known as the Commissioner, OCSE).  The OCSE Regional Program Manager, through subordinate regional staff, in collaboration with program components, is responsible for:  (1) Providing program and technical administration of ACF entitlement and discretionary programs related to OCSE; (2) collaborating with the ACF Central Office, States, Tribes, and other grantees on all significant program and policy matters; (3) providing technical assistance to entities responsible for administering OCSE programs to resolve identified problems; (4) ensuring that appropriate procedures and practices are adopted; (5) working with appropriate State, Tribal, and Local officials to develop and implement outcome-based performance measures; and (6) monitoring the programs to ensure their efficiency and effectiveness, and ensuring that these entities conform to Federal Laws, regulations, policies, and procedures governing the programs.

KFB.  Office of the Deputy Commissioner [66 FR 8116-20, 01/29/01].  The Deputy Commissioner reports to the Deputy Director/Commissioner and assists the Commissioner in carrying out the responsibilities of OCSE, and provides leadership and direction to the Division of Consumer Services, Division of Management Services, Division of Planning, Research and Evaluation, Division of Policy, Division of Special Staffs, the Division of State, Tribal, and Local Assistance, and the Office of Automation and Program Operations.

KFB1.  Office of Automation and Program Operations [66 FR 8116-20, 01/29/01].  The Office is headed by an Associate Commissioner who reports to the Deputy Director/Commissioner through the Deputy Commissioner and provides leadership and direction to the Division of State and Tribal Systems and the Division of Federal Systems.

KFB11.  Division of Federal Systems [66 FR 8116-20, 01/29/01] is responsible for the day-to-day operation of the Federal Parent Locator Service (FPLS), the Federal Tax Refund Offset Program, Project 1099, the IRS Full Collection Project, and the SSN Enumeration Verification System.  The Division is also responsible for the design, development, implementation and operation of the Federal Case Registry (FCR) and the National Directory of New Hires (NDNH) within the expanded FPLS.  It is responsible for monitoring contracts with vendors who provide automated systems support and quality assurance to these programs; working with vendors to define scope of work to be performed and by whom; negotiating interagency agreements; and providing contract oversight.  The Division, in consultation with the Division of State, Tribal, and Local Assistance, also provides technical assistance to State/Tribal, and local child support enforcement agencies.  The Division provides guidance and expertise to State/Tribes concerning other State, interstate, tribal and national locate networks and sources.  In addition, the Division works with the U.S. Department of State on passport revocation and other Federal agencies authorized to have access to NDNH and FCR data.  The data is being used to:  detect overpayments in the Supplemental Security Income and Disability programs; determine eligibility in the Earned Income Tax Credit (EITC) program; collect defaulted loans and grants made through the Department of Education's Student Loan Program; and, aid vital welfare reform research.

KFB12.  Division of State and Tribal systems [66 FR 8116-20, 01/29/01] reviews, analyzes, and approves/disapproves State and Tribal requests for Federal financial participation for automated systems development activities, which support the Child Support program.  It provides assistance to State/Tribes in developing or modifying automation plans to conform to Federal requirements.  It monitors approved State and Tribal systems development activities; certifies State and Tribal wide automated systems; conducts periodic reviews to assure State and Tribal compliance with regulatory requirements applicable to automated systems supported by federal financial participation.  It provides guidance to State and Tribes on functional requirements for these automated information systems.  It promotes interstate and tribal transfer of existing automated systems and provides assistance and guidance to improve ACF's programs through the use of automated systems.

KFB2.  The Division of Management Services [67 FR 8816-18, 02/26/02] manages the formulation and execution of the budgets for OCSE operated programs and for Federal administration of the CSE program; serves as the central control point for operational and long-range planning of the needs of the OCSE; plans for and coordinates the provision of staff development and training; provides support for OCSE's personnel administration, including staffing, employee and labor relations, performance management, and employee recognition; manages procurement planning and provides technical assistance regarding procurement; manages OCSE-controlled space and facilities; performs manpower planning and administration; plans for, acquires, distributes, and controls OCSE supplies; provides mail and messenger services; maintains duplicating, fax, computer and computer peripheral equipment; supports and manages automation acquisition within OCSE; provides for health and safety; and overseas travel.  In addition, the Division reviews and manages clearance of Federal Register Notices and program announcements for OCSE, the Office of Refugee Resettlement, the Office of Community Services, and the Office of Research and Evaluation.

KFB3.  Division of Consumer Services [66 FR 8116-20, 01/29/01] provides direction and leadership for a variety of consumer affairs activities in support of the nationwide child support enforcement program.  It provides advice on strategies and approaches to be used to improve public understanding of and access to OCSE programs and policies; develops and publishes informational materials and disseminates them through the National Reference Center and promotes "best" child support practices to the public through monthly publication of the Child Support Report.  The Division advises the Deputy Director/Commissioner through the Deputy Commissioner of the impact of the child support enforcement program upon consumers and provides a focal point for intergovernmental and consumer relations and consultation.  This Division manages the access/visitation grants, the fatherhood initiative, and is responsible for the outreach to the communities of faith and service.  The Division is also responsible for national electronic communications activities including disseminating information and operation of the OCSE Homepage on the internet and insuring that the information is placed thereon in a timely and accurate manner.

KFB4.  Division of Planning, Research and Evaluation [66 FR 8116-20, 01/29/01] is the principal advisor to the Deputy Commissioner on improving the effectiveness and efficiency of programs designed to make measurable improvements in the economic and social well-being of children and families.

The Division provides guidance, analysis, technical assistance, and oversight to CSE programs and across programs in ACF on strategic planning aimed at measurable results; performance measurement; research and evaluation methodologies; demonstration testing and model development; statistical, policy and program analysis; synthesis and dissemination of research and demonstration findings; and application of emerging technologies to improve the effectiveness of programs and service delivery.  The Division is also responsible for the collection, compilation, and analysis, and dissemination of data.

The Division oversees and manages the section 1115 social research programs relating to CSE, including: priority setting and analysis; processing waivers for OCSE; managing and coordinating major cross-cutting, leading-edge studies, collaborating with State and Tribes, communities, foundations, professional organizations and others to promote the development of children, family focused services, parental responsibility, employment, and economic independence; and providing coordination.

KFB5.  Division of Policy [66 FR 8116-20, 01/29/01] proposes and implements national policy for the CSE program and provides policy guidance and interpretations to State and Tribes in developing and operating their programs according to federal law.  It develops legislative proposals and regulations to implement new legislation, court decisions or directives from higher authority and provides comments on pending legislative proposals. The Division develops new State and Tribal plan preprint requirements and procedures for review and approval of State plans by the OCSE regional offices and prepares the justification for State plan disapproval actions.  In consultation with the Director, Division of Planning, Research and Evaluation, negotiates with State and Tribes the five year national strategic plan.  Coordinates with the office of the General Counsel on pending departmental appeals.

KFB6.  Division of Special Staffs [66 FR 8116-20, 01/29/01].  The Division of Special Staffs provides leadership to special high profile, high priority projects resulting from new legislation which expand the provision of child support services, such as employer outreach and relations, health industry enforcement, Hispanic outreach and welfare-to-work.  In addition, the Division office has responsibility for implementation of the United States and tribes Central Authority for International Child Support and the new Native American/Tribal Child Support Enforcement Program.  In coordination with the Division of Policy, the Division conducts consultations and outreach to Tribes; reviews Tribal plans and works across OCSE Divisions in providing guidance, assistance and information to Tribes.  The Division also works with the Office of Mandatory Grants in the issuance of grants to Tribes.

KFB7.  Division of State, Tribal and Local Assistance [66 FR 13934-35, 03/08/01] in concert with regional offices, provides information and assistance on CSE operations.  It provides national direction and leadership for training and technical assistance activities and regional operations to increase CSE program effectiveness both at Federal and State/Tribal levels; develops guides and resource materials and serves as a clearinghouse for specialized program techniques for use by ACF regional offices and States and Tribes.  The Division, through its Technical Assistance Branch, ensures the transfer of best practices among States/Tribes and local CSE agencies and coordinates technical assistance nationally.  The Division operates a national CSE training center which includes the operation of the National Electronic Resource System; provides logistical support for both training events and meetings; and monitors contracts with organizations affiliated with child support enforcement programs in the areas of training and technical assistance.  The Division, through the Special Initiatives Branch, provides outreach and liaison services to a variety of special interest populations.

As of May 21, 2007